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Knowledge Management
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Knowledge Management
Theory in Practice



October 2018 | 464 pages | SAGE Publications Ltd

An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting.

Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field.

Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts.

The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools.

Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.

 
Part I: Managing Knowledge
 
Chapter 1. Knowledge
 
Chapter 2. Knowledge Management
 
Chapter 3. Measuring the Performance of Knowledge Management
 
Chapter 4. The Value of Knowledge
 
Part II: Knowledge Management in Practice
 
Chapter 5. Knowledge Strategy
 
Chapter 6. Measuring and Managing Knowledge Loss
 
Chapter 7. Using Knowledge
 
Chapter 8. Organizational Learning and the Learning Organization
 
Chapter 9. Knowledge Sharing
 
Part 3: Knowledge Management Perspectives
 
Chapter 10. Productivity
 
Chapter 11. Organizational Systems
 
Chapter 12. International Business Management
 
Chapter 13. What Next for Knowledge Management

Supplements

Click for online resources

For Instructors:

  • PowerPoint slides
  • Instructor's manual
  • Figures and tables from the book

For Students:

  • Glossary
  • Access to SAGE journal articles
  • Scorecards benchmarking usefulness of knowledge management tools

Preview this book

For instructors

Select a Purchasing Option


Paperback
ISBN: 9781473948204
£42.99

Hardcover
ISBN: 9781473948198
£120.00