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Voluntary and Non-Profit Management
Four Volume Set
Edited by:
- Stephen Osborne - Edinburgh University, UK
June 2013 | 1 568 pages | SAGE Publications Ltd
Voluntary and non-profit organisations (VNPOs) are a central element of societies across the globe. For some societies these organisations a have a long-standing history and role stretching back over two centuries - such as in the USA and the UK - whilst for other societies, they are a much more recent phenomenon - such as in Japan. And in yet others, they have been subject to rebirth as a result of tectonic societal changes - such as in Hungary and Poland.
These four volumes draw together the key debates both over time and across the globe about the management of VNPOs and explore the contribution of theory and empirical knowledge to these debates. Academics, researchers and students in a range of disciplines and fields are concerned with VNPOs, and this major work - framed by a contextualising introductory chapter - will be a touchstone for them on the key theoretical and empirical insights about the management of VNPOs.
Volume One: key concepts and themes
Volume Two: Key managerial challenges, strategic management and marketing, and accountability and performance
Volume Three: Human resource management, the role of Boards and fundraising
Volume Four: VNPOs and the provision of public services
VOLUME ONE: KEY CONCEPTS AND THEMES
PART ONE: DEFINING THE VOLUNTARY AND NON-PROFIT SECTOR
Lester Salamon and Helmut Anheier
Social Origins of Civil Society
Pete Alcock
A Strategic Unity
PART TWO: THEORIES OF THE VOLUNTARY AND NON-PROFIT SECTOR
Richard Steinberg
Overall Evaluation of Economic Theories
P DiMaggio and Helmut Anheier
The Sociology of Non-Profit Organizations and Sectors
PART THREE: ALTERNATIVE FORMS OF VOLUNTARY AND NON-PROFT ORGANIZATIONS
Carsten Greve et al
Quangos
Adalbert Evers
Mixed Welfare Systems and Hybrid Organizations
Vladislav Valentinov
Towards a Social Capital Theory of Co-Operative Organizations
Matthew Archibald
An Organizational Ecology of National Self-Help/Mutual-Aid Organizations
Kerstin Martens
Mission Impossible? Defining Non-Governmental Organizations
PART FOUR: SOCIAL CAPITAL AND CIVIL SOCIETY
Robert Putnam
Tuning in, Tuning out
Steven Durlauf
Bowling Alone
Paul Adler and Seok-Woo Kwon
Social Capital
Carl Milofsky
Civil Society and Social Capital in the United States
PART FIVE: ALTRUISM, VOLUNTEERING AND PHILANTHROPY
Ram Cnaan et al
Defining Who Is a Volunteer
Helen Bussell and Deborah Forbes
Understanding the Volunteer Market
Susan Ostrander
The Growth of Donor Control
Angela Eikenberry
Philanthropy, Voluntary Association and Governance beyond the State
VOLUME TWO: KEY MANAGERIAL CHALLENGES, STRATEGIC MANAGEMENT AND MARKETING, AND ACCOUNTABILITY AND PERFORMANCE
PART ONE: THE MANAGERIAL CHALLENGES
Jan Myers and Ruth Sacks
Tools, Techniques and Tightropes
Bernd Helmig et al
Challenges in Managing Non-Profit Organizations
PART TWO: STRATEGIC MANAGEMENT AND MARKETING AND PERFORMANCE
Melissa Stone et al
Research on Strategic Management in Non-Profit Organizations
Celine Chew and Stephen Osborne
Exploring Strategic Positioning in the United Kingdom Charitable Sector
Tony Conway
Strategy versus Tactics in the Not-for-Profit Sector
Philippa Hankinson
Brand Orientation in the Charity Sector
Patricia Alvarez McHatton et al
Results from a Strategic Planning Process Benefits for a Non-Profit Organization
Robert Kaplan
Strategic Performance Measurement and Management in Non-Profit Organizations
Kersti Krug and Charles Weinberg
Mission, Money and Merit
Eric Kong
The Development of Strategic Management in the Non-Profit Context
PART THREE: ACCOUNTABILITY AND PERFORMANCE
Jo Cribb
Accounting for Something
Stephen Osborne et al
Performance Management and Accountability in Complex Programmes
Gerhard Speckbacher
The Economics of Performance Management in Non-Profit Organizations
Sonia Ospina et al
Negotiating Accountability
VOLUME THREE: HUMAN RESOURCE MANAGEMENT, THE ROLE OF BOARDS AND FUNDRAISING
PART ONE: MANAGING PEOPLE WITHIN VNPOS
D Kirkman
Social Enterprises: A Multi-level Framework of the Innovation Adoption Process
Ian Cunningham
The Human Resource Function in Purchaser-Provider Relationships
Chao Guo et al
Strategic Human Resources Management in Non-Profit Organizations
Kunle Akingbola
Staffing, Retention and Government Funding
William Brown and Carlton Yoshioka
Mission Attachment and Satisfaction as Factors in Employee Retention
Dennis Nickson et al
A Job to Believe in
Hans-Gerd Ridder and Alina McCandless
Influences on the Architecture of Human Resource Management in Non-Profit Organizations
Tim Dartington
Leadership and Management
Helen Bussell and Deborah Forbes
Developing Relationship Marketing in the Voluntary Sector
PART TWO: THE ROLE OF THE BOARD
Robert Herman and David Renz
Board Practices of Especially Effective and Less Effective Local Non-Profit Organizations
William Brown
Exploring the Association between Board and Organizational Performance in Non-Profit Organizations
Susan Coombes et al
Behavioural Orientations of Non-Profit Boards as a Factor in Entrepreneurial Performance
PART THREE: FUNDRAISING
Peter Frumkin and Mark Kim
Strategic Positioning and the Financing of Non-Profit Organizations
Roger Bennett and Anna Barkensjo
Causes and Consequences of Donor Perceptions of the Quality of the Relationship Marketing Activities of Charitable Organizations
Helen Stride and Stephen Lee
No Logo? No Way
Michael Jay Polonsky and Romana Garma
Service Blueprinting: A Potential Tool for Improving Cause-Donor Exchanges
Adrian Sargeant and Stephen Lee
Trust and Relationship Commitment in the United Kingdom Voluntary Sector
Philippa Hankinson
The Impact of Brand Orientation on Managerial Practice
Mark Hager et al
How Fundraising Is Carried out in United States Non-Profit Organizations
VOLUME FOUR: VNPOs AND THE PROVISION OF PUBLIC SERVICES
PART ONE: VNPO AND GOVERNMENT
Lester Salamon
Of Market Failure, Voluntary Failure and Third-Party Government
Dennis Young
Alternative Models of Government-Non-Profit Sector Relations
Mary Shaw
Successful Collaboration between the Non-Profit and Public Sectors
Stephen Osborne
Reformulating Wolfenden? The Roles and Impact of Local Development Agencies in Supporting Voluntary and Community Action in the United Kingdom
Michael Austin
The Changing Relationship between Non-Profit Organizations and Public Social Service Agencies in the Era of Welfare Reforms
Beth Gazley and Jeffrey Brudney
The Purpose (and Perils) of Government-Non-Profit Partnership
Kaspar Villadsen
The 'Human' Touch? Voluntary Organizations as Rescuers of Social Policy?
Gary Craig and Marilyn Taylor
Protest or Partnership? The Voluntary and Community Sectors in the Policy Process
PART TWO: DELIVERING PUBLIC SERVICES
Ralph Kramer
Voluntary Agencies and the Contract Culture
Steven Rathgeb Smith
Transforming Public Services
Victor Pestoff
Citizens and Co-Production of Welfare Services
Sunsook Cho and David Gillespie
A Conceptual Model Exploring the Dynamics of Government-Non-Profit Service Delivery
Angela Eikenberry and Jodie Kluver
The Marketization of the Non-Profit Sector
Stephen Osborne et al
The Once and Future Pioneers? The Innovative Capacity of Voluntary Organizations and the Provision of Public Services: A Longitudinal Approach
Mark Considine
Governance and Competition
David Billis
Human Services and the Voluntary Sector
PART THREE: SOCIAL ENTERPRISE AND ENTREPRENEURSHIP
Giulia Galera and Carlo Borzaga
Social Enterprise
Gillian Sullivan Mort, Jay Weerawardena and Kahonia Carnegie
Social Entrepreneurship
Jacques Defourny and Marthe Nyssens
Conceptions of Social Enterprise and Social Entrepreneurship in Europe and the United States
