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Service-User Research in Health and Social Care

Service-User Research in Health and Social Care

May 2009 | 184 pages | SAGE Publications Ltd
This book represents a major contribution to the development and increasingly accepted importance of involving service users in research. It argues that this development is neither a fad nor a cure-all, and highlights the strengths, weaknesses, benefits and costs of the approach.

It is the first text to analyze the involvement of service users from the conception of a research idea to the finish of the project. The author critically considers why service users even bother getting involved, and goes on to explore ethical issues, covering key topics such as:

- the practice of service-user research; research conception, recruitment, training, development of research tools, data collection, analysis, writing up, dissemination and endings

- barriers to involvement and the limitations of service-user research, with

practical advice on how these can be addressed

- both sameness and difference in relation to involving young people in


- alternative futures for involving service users in research.

Using reflexive questions and practical examples to challenge the reader to consider his/her own position in relation to these issues, this book should occupy a central place on the shelves of all undergraduate health and social welfare students. It is also crucial reading for those studying postgraduate professional qualifications and research methods, and for practitioner researchers and policy staff considering the best ways of undertaking meaningful service user involvement.

The Development of Service User Involvement in Health and Social Care Research
Why Service Users Bother or Why Bother Involving Service Users in Research?
Ethical Issues in Involving Service Users in Research
Knowledge Claims and Service User Research
Practical Issues and Stumbling Blocks: From Conception to Data Collection
Practical Issues and Stumbling Blocks: From Data Analysis to Dissemination
Involving Young Service Users in Health and Social Care Research
Futures Imperfect
Appendix -Abbreviations

This is a useful text that explores the issues of PPI throughout the research process. It is an honest appraisal of the concept, acknowledging the strengths and limitations of PPI from the persepcitve of the service user as well as the researcher. It highlights the challenges as well as the benefits and discusses ethical issues around PPI that the researcher needs to be cognisant of. There is a useful chapter specifically looking at the issues of involving young service users in health research that is often overlooked in the more general PPI literature. THis is an easy to read and use resourcce for researchers looking to work in a more productive and collaborative way with service users and the public.

Dr Elaine McNichol
School of Healthcare, Leeds University
September 23, 2013

Useful, a good introductory text.

Dr Kenda Crozier
School of Nursing & Midwifery, University of East Anglia
January 5, 2012

This publication is well suited for practitioners, service users and carer educators who wish to ally and form partnerships in health and social care. There is much scope for this publication to be used internally within local authorities as we see changes in the way CPD is offered and services are shaped. This publication is an opportunity for everyone with an invested interest in service provision, policy design and quality assurance in training and education to explore ways of involving everyone in different ways to desseminate some of the exceelent tresearch work that has been undertaken across the service user movement in recent decades. Everyone needs (now more than ever before) to tap into different sources of knowledge, skills, experience, expertise and most importantly passion for the job... as this will see us through the hard times ahead. This publication does give some practical insight on working together - a model we all need to master, well done Hugh McLaughlin! Gina M Hardesty BA (Hons)

Ms Gina Hardesty
Adult Social Care, Southampton City Council
December 15, 2010

This book is very useful for all of those students interested in Participatory Action Research and working within the Health Care Sector, Youth Work and Community Work sectors. I have recommended it to many of my students. I also teach Patient and Public Involvement in Research for the Research Design Service East Midlands, this book is ideal for that too.

Miss Raksha Pandya
Faculty of Health and Life Sciences, De Montfort University
January 11, 2010

An exceelent text highlighting key issues in working with people who use services

Mr Mohammed Jakhara
FEHS, Derby University
October 15, 2009

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ISBN: 9781847870728

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