Part I: Understanding Nonprofit Management, The Nonprofit Sector, And Nonprofit Organizations
Chapter 1: Nonprofit Management as a Profession and a Field of Study
A Revolution in Management
Nonprofit Management as a Field of Study
Proceeding with Realism and Pride
Chapter 2: Overview of the Nonprofit Sector
America’s Nonprofit Sector: A Historical Overview
Searching for a Common Vocabulary
Alternatives to Nonprofit
Size and Growth of the U.S. Nonprofit Sector
Differentiating the Nonprofit Sector
The Commercialization Debate
Commercialization and Tax Exemption
Implications for Nonprofit Managers
CASE 2.1 THE CHAN-ZUCKERBERG INITIATIVE
CASE 2.2 A DOUBLE BOTTOM LINE: BEN & JERRY’S
Chapter 3: Theories of the Nonprofit Sector and Nonprofit Organizations
Explaining the Nonprofit Sector
Explaining Nonprofit Organizations
Explaining Nonprofit Organizational Structures
CASE 3.1 THE SMITHSONIAN INSTITUTION AND THE CATHERINE B. REYNOLDS FOUNDATION
CASE 3.2 THE NATIONAL TRUST FOR HISTORIC PRESERVATION
Part II: Governing And Leading Nonprofit Organizations
Chapter 4: Nonprofit Governing Boards
Types of Governing Boards
The Governing Board’s Responsibilities
Explaining Board Behavior
Managing Nonprofit Boards
Nonprofit Board Effectiveness
The Challenges of Nonprofit Governance
CASE 4.1 SWEET BRIAR COLLEGE
CASE 4.2 THE HERSHEY TRUST
Chapter 5: Executive Leadership
Management and Leadership
Overview of Leadership Theories
The Effective Nonprofit CEO
CASE 5.1 LEADING A NEW ERA AT THE NATIONAL GEOGRAPHIC SOCIETY
CASE 5.2 A CHANGE IN LEADERSHIP AT HABITAT FOR HUMANITY
Part III: Managing The Nonprofit Organization
Chapter 6: Ensuring Accountability and Measuring Performance
Defining and Ensuring Accountability
Mechanisms for Accountability
Measuring and Managing Performance
Performance Measurement: The Continuing Debate
CASE 6.1 THE WOUNDED WARRIOR PROJECT
Chapter 7: Developing Strategy, Building Capacity, and Managing Risk
Strategic Planning, Strategic Management, and Strategic Leadership
The Strategic Planning Process
Strategic Planning Limitations and Alternatives
Building Organizational Capacity
CASE 7.1 COMMUNITY OF HOPE STRATEGIC PLAN
Chapter 8: Collaborations, Partnerships, and Mergers
Growing Interest in Collaboration
A Continuum of Relationships
Exploring Collaborations and Mergers
Drivers of Collaborations and Mergers
Obstacles to Collaboration and Merger
Mergers within National Nonprofits
Cross-Sector Collaboration
Achieving Collective Impact
CASE 8.1 N STREET VILLAGE AND MIRIAM’S HOUSE
Chapter 9: Managing Staff and Service Volunteers
Human Resources Management
An Overview of Management Theories
Understanding Human Motivations
Applying Theories to Managing the Nonprofit Workforce
Managing Volunteer Programs
Volunteer Program Management as a Career Field
The Future of Volunteerism
CASES 9.1A-D STAFF AND VOLUNTEER ISSUES
CASE 9.2 VOLUNTEERS IN PARKS
Chapter 10: Marketing and Communications
Defining and Understanding Marketing
Integrated Marketing Communication (IMC)
Crafting an Effective Message
Evaluating Marketing and Communication
CASE 10.2 SUSAN G. KOMEN FOUNDATION
Chapter 11: Advocacy and Lobbying
Implementing an Advocacy Program
Continuing Issues and Concerns
CASE 11.1 MOTHERS AGAINST DRUNK DRIVING (MADD)
CASE 11.3 KABOOM! ENDING PLAY SPACE INEQUITY
Part IV: Obtaining And Managing Resources
Chapter 12: Financial Management
Definitions of Key Concepts
Understanding Nonprofit Finances
Nonprofit Financial Statements
Developing and Managing the Budget
Financial Policies and Controls
Chapter 13: Philanthropic Fundraising
Definitions and Distinctions
Individual Donor Life Cycles
Managing Fundraising Programs
Ethical Issues and Professional Standards
CASES 13.1A–G FUNDRAISING ETHICS
Chapter 14: Social Enterprise and Earned Income
Defining Social Enterprise and Earned Income
Partnerships With Business
Nonprofit Business Ventures
Earned-Income Strategies: Issues and Decisions
CASE 14.2 ASPIRE COFFEEWORKS
Chapter 15: Government Grants and Contracts
Grants, Contracts, and Fees
Changes in Sources and Patterns of Support
Government Support: Opportunities and Challenges
Seeking Government Support
Nonprofits in the Policy Arena
CASE 15.1 SEED FOUNDATION
Part V: Special Topics
Chapter 16: Social Entrepreneurship, Innovation, and Social Transformation
Defining and Understanding Social Entrepreneurship
History of Social Entrepreneurship as a Field
Theories of Social Entrepreneurship
Social Entrepreneurship Across Fields and Around the World
Building High-Impact Nonprofits
Advancing Social Transformation
The Future of Social Entrepreneurship
CASE 16.1 HUMANE RESCUE ALLIANCE: A NEW MODEL FOR ANIMAL WELFARE
CASE 16.2 HARLEM CHILDREN’S ZONE
Chapter 17: Governing and Managing International and Global Organizations
Definitions and Scope of International Organizations
International Philanthropy and Fundraising
International Nonprofit Governance and Management
CASE 17.1 MÉDECINS SANS FRONTIÈRES/DOCTORS WITHOUT BORDERS