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"This is the first book to discuss the history, research and application of the positive and deleterious communication traits of argumentation and verbal aggressiveness. The handbook's clear style makes it accessible to any intelligent, motivated, critically analytical reader or educated layperson: from undergraduates and graduates, to teachers and researchers on any level, to those in the applied world, such as practicing psychologists and, of course counselors, managers, and politicians.
An ideal for writing thesis in emotion and communication field.