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An excellent yet simple introduction for students into the importance of communication in health care. A good start and direction for students who need to initiate, sustain and terminate a conversation with service users. Some good and relevant tips within this text. Well done.

Mr Thomas Beary

Very useful manual. However, there were some chapters that I would be interested - for example communication with older adults; difficult conversations, etc.

Mr Tiago Manuel Horta Reis da Silva

A beautify balanced and written booked which is mapped to NMC standards and is inclusive of the four fields of nursing with consideration of practice areas such a power, death and dying, and working working with other cultures.

Mr Matthew Armstrong

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