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A non nonsense and accessible approach to quality improvement. The book is highly structured, each section has a table of application, a description of the approach, the scope, advantages and disadvantages, and access to further resources.
This guide will be useful to set up or expand QI/QA practices but can be considered quite light touch.
A thumb guide worth considering.
A easy to read and comprehensive guide to quality improvement and assurance. Can be used as both an introductory or refresher guide to prompt effective reflection.