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Managing Technological Change
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Managing Technological Change
A Strategic Partnership Approach



July 2002 | 192 pages | SAGE Publications, Inc
This book examines how new workplace technology can improve performance - and how it can have the opposite effect when it is not properly planned and introduced with the participation of key stakeholders. It provides an overview and explanation of the steps involved in technology planning, acquisition, development, implementation, and assessment. The theoretical underpinnings of each of these steps - systems theory; concurrent engineering; industrial relations theory - are discussed.

The methods for assessing an organization's needs and readiness for technological change are explored as are ways of identifying and eliminating organizational barriers to technological change, such as organizational culture, poor labour relations, and employee feelings of disenfranchisement. The final chapter addresses the necessity for ongoing evaluation and monitoring to ensure that the technological change continues to meet organizational, business and performance objectives.

This textbook is designed for graduate students and academics in industrial and organizational psychology, industrial relations, professional degree programs (public administration), and executives in management training programs.

 
PREFACE
 
ACKNOWLEDGEMENTS
 
CHAPTER 1: TECHNOLOGY'S PERILS AND PROMISE: THE NEED FOR TECHNOLOGY MANAGEMENT
Technological Change: Three Scenarios  
Lessons Learned  
The Need for Technology Management  
 
CHAPTER 2: STRATEGIC PARTNERSHIP: A WORKING DEFINITION
Strategic Technology Planning  
Participation and Partnership  
 
CHAPTER 3: AN INTEGRATIVE FRAMEWORK FOR TECHNOLOGICAL CHANGE
Technology Adoption Life Cycle  
An Integrative Systems Approach to Technology Adoption  
 
CHAPTER 4: ASSESSING THE NEED AND READINESS FOR CHANGE
Technology Needs Analysis  
Readiness for Change Assessment  
Pragmatic Issues  
Inclusive Needs Assessment  
 
CHAPTER 5: ORGANIZATIONAL BARRIERS TO INTEGRATED CHANGE
Identifying Organizational Variables  
What Influences Attitudes Toward New Technology?  
Overcoming Resistance to Change  
 
CHAPTER 6: DESIGNING AND IMPLEMENTING STRATEGIC CHANGE
Social Constructivism and Technology Design  
Participative Technology Design  
Technology Implementation Design  
 
CHAPTER 7: TRAINING AND TECHNOLOGICAL CHANGE
Training's Contribution to High-Performance Workplaces  
Training Program Design  
Successful Training Partnerships  
Creating a Learning Organization  
 
CHAPTER 8: EVALUATING AND MANAGING CHANGE FOR OPTIMAL PERFORMANCE
Conducting the Technology Evaluation  
Ongoing Technology Management  
Institutionalizing a Strategic Partnership Approach to Change  
The Strategic Partnership Payoff  
 
REFERENCES
 
BIOGRAPHICAL SKETCH

"This book is essential reading for those practicing or studying technology management. It goes beyond rational technical introductions to technology management to include the social, human, and political world of organizational life. Organizations need to understand and address these dimensions if they are to succeed in improving their innovation processes, and also create a humane workplace." 

Richard J. Badham
University of Wollongong

"Managing Technological Change presents an integrative, strategic, and participative approach to technology management from a multi-industry perspective." 

Jeffrey K. Liker
University of Michigan

"Managing Technological Change is the first volume that addresses the importance of including workers and their unions in the strategy management of technological change. It also contributes to the literature on this subject by moving beyond manufacturing and into the service and education sectors. This book should be of interest to scholars, students, and practitioners alike."

Ulrich Juergens
Science Center Berlin for Social Research

The book is an excellent reference book for professional managers and consultants to have. It is summarized. It is straight to the point. It is a well done job.

It would be tough for undergraduate students to use this textbook as primary textbook in Lebanon due to lack of exposure and experience in their 4 years of schooling.

It can be used definitely for graduate "Managing Technology Change" course.

The course I was hoping the university will schedule has not occured yet due to decreased number of college students thrughout the country due to economic reasons.

Also, I would like to add to the author and publisher that in Lebanon we are facing increased cultural difficulties (much more than the west) where college students are copying textbooks and not purchasing new ones anymore. They do not even bring a textbook to class!

Thank You
Mohamad Khachab
Department of Management Studies
Rafic Hariri University

Mr Mohamad Khachab
Business, Rafik Hariri university
February 19, 2013

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