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Human Resource Management
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Human Resource Management
People, Data, and Analytics

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November 2018 | 728 pages | SAGE Publications, Inc
Human resources is rapidly evolving into a data-rich field but with big data comes big decisions. The best companies understand how to use data to make strategic workforce decisions and gain significant competitive advantage. 

Human Resource Management: People, Data, and Analytics introduces students to the fundamentals of talent management with integrated coverage of data analytics. Features tied to SHRM competencies and data exercises give students hands-on opportunities to practice the analytical and decision-making skills they need to excel in today’s job market. Engaging examples illustrate key HRM concepts and theories, which brings many traditional HRM topics to life. Whether your students are future managers or future HR professionals, they will learn best practices for managing talent in the changing workplace.  

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Preface
 
Acknowledgments
 
About the Authors
 
Part I. HRM in Context
 
Chapter 1. Introduction to Human Resource Management
What Is Human Resource Management?

 
Why HRM Matters

 
The Changing Context of HRM

 
HRM as a Profession

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Correlation Does Not Equal Causation

 
Chapter 1 Supplement: The Evolution of HRM

 
 
Chapter 2. Strategic HRM, Data-Driven Decision Making, and HR Analytics
What Is a Strategy?

 
Strategic HRM: Linking Strategy With HRM

 
From Then to Now: The Origins of Strategic HRM

 
Strategic HRM, Data-Driven Decision Making, and HR Analytics

 
HR Analytics and the Scientific Process

 
Ensuring HR Analytics Success

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Describing Your Data

 
Chapter 2 Supplement: Steps for Strategy Formulation

 
 
Chapter 3. Data Management and Human Resource Information Systems
Managing Data

 
Opportunities for Data Management and HRIS

 
Challenges for Data Management and HRIS

 
Developing a Human Resource Information System

 
Implementing a Human Resource Information System

 
Getting Technical: Core Information System Concepts

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Data Cleaning

 
Chapter 3 Supplement: Sample Job Description for an HRIS Analyst

 
 
Chapter 4. Diversity, Inclusion, and Equal Employment Laws
Challenges and Benefits of Managing Diversity Effectively

 
An Overview of Equal Employment Opportunity Laws

 
Title VII of the Civil Rights Act

 
Additional Antidiscrimination Acts and Protections

 
Diversity and Inclusion in the Age of HR Analytics

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Using the Chi-Square Test to Assess Disparate Impact

 
Chapter 4 Supplement: Deeper Dive Into HRM—EEO-1 Sample Form

 
 
Chapter 5. The Analysis and Design of Work
The Analysis of Work and Its Critical Role in HR Practice

 
Collecting Job Analysis Data

 
Specific Job Analysis Methods and Approaches

 
Designing Jobs to Enhance Motivation, Attitudes, Well-Being, and Performance

 
Flexible Work Arrangements

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Evaluating Task–KSAO Analysis Data

 
Chapter 5 Supplement: Deeper Dive Into HRM: O*NET

 
 
Part II. Managing the Talent Life Cycle
 
Chapter 6. Workforce Planning and Recruitment
Understanding the Labor Landscape: Workforce Planning and Forecasting

 
The Recruiting Process

 
Stages of Recruitment

 
Recruiting for Diversity

 
A Broader View of Workforce Planning and Recruitment

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: The Transition Matrix and Evaluating Movement Into, Through, and out of an Organization

 
Chapter 6 Supplement: Capabilities Offered by Assessing Attraction Outcomes

 
 
Chapter 7. Selection Processes and Procedures
Setting the Stage for Selection: Job Analysis, Recruitment, and Legal Issues

 
Data-Driven Criteria for Choosing Selection Procedures: Reliability, Validity, and Utility

 
Strategically Choosing and Combining Selection Procedures

 
Selection Procedures

 
Emerging Issues in Selection

 
Applicant Reactions to Selection Methods and Procedures

 
Deployment of Selection Procedures

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Weighting Predictors via Regression

 
Chapter 7 Supplement: The Uniform Guidelines and the SIOP Principles

 
 
Chapter 8. Training, Development, and Careers
The Importance of Training in Organizations

 
Training Needs Assessment

 
Enhancing Learning

 
Training Methods

 
Evaluating the Effectiveness of Training Programs

 
Career Development and Management

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Evaluating a Training Program

 
Chapter 8 Supplement: OSHA Training Requirements

 
 
Chapter 9. Performance Management
What Is Performance Management?

 
Design Features of Performance Management Systems

 
Conducting Fair Performance Reviews

 
Improving the Effectiveness of Performance Management

 
Teaching Managers How to Be Good Coaches and Build Trust

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Using Predictive Analytics to Understand Performance

 
Chapter 9 Supplement: Competency Performance Ratings

 
 
Chapter 10. Managing Employee Separations and Retention
Understanding and Managing Employee Separations

 
Voluntary Turnover

 
Managing Employee Retention

 
Involuntary Turnover: Dismissals

 
Involuntary Turnover: Layoffs

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: How High Is Your Turnover?

 
Chapter 10 Supplement: Sample Policy for Employee Separations

 
 
Part III. Reward System
 
Chapter 11. Developing a Pay Structure
Pay as a Reward

 
Fairness of Rewards

 
Developing a Pay Structure

 
Person-Based Pay Structures

 
Executive Pay

 
Pay Administration

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Evaluating Pay Compression

 
Chapter 11 Supplement 11.1: Steps for Using the Point-Factor Method

 
Chapter 11 Supplement 11.2: Determining Whether a Job Is Exempt or Nonexempt

 
 
Chapter 12. Rewarding Performance
Pay as a Motivator

 
Theories of Motivation

 
Strategy and Pay for Performance

 
Pay-for-Performance Programs

 
Challenges and Opportunities in Rewarding Performance

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Evaluating Your Merit Pay Program

 
Chapter 12 Supplement: Certified Compensation and Benefits Professionals

 
 
Chapter 13. Managing Benefits
Benefits as Rewards

 
Legally Required Benefits

 
Voluntary Benefits

 
Administering Benefits Programs

 
Communicating Benefits Programs

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Chapter 13 Supplement: Questions to Consider When Designing and Implementing a Paid Time Off (PTO) Program

 
 
Part IV. Special Topics in HR
 
Chapter 14. Employee and Labor Relations
Factors Influencing Employee Relations

 
Organizational Policies and Procedures

 
The Labor Movement

 
The Collective Bargaining Process

 
Failure to Reach an Agreement

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Chapter 14 Supplement: Management–Union Communication Guidelines

 
 
Chapter 15. Employee Safety, Well-Being, and Wellness
The Role of HRM in Worker Safety and Health

 
Workplace Safety

 
Workplace Stress

 
Employee Wellness Programs

 
Workplace Interventions: Solutions to Address Specific Well-Being Issues

 
Total Worker Health™: An Integrated Approach to Worker Well-Being

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Investigating Employee Stress

 
Chapter 15 Supplement: OSHA Poster and Information Sheet

 
 
Chapter 16. Opportunities and Challenges in International HRM
Global Transfer of HR Practices

 
Important Considerations When Transferring HR Practices Across Borders

 
Managing HR Globally

 
Management of Expatriates

 
Alternatives to Long-Term Relocation Assignments

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
Data and Analytics Exercise: Managing Expatriates Using Data

 
Chapter 16 Supplement: Designing Global Compensation Systems

 
 
Appendix: 2016 SHRM Body of Competency and Knowledge
 
Glossary
 
Notes
 
Index

Supplements

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“The text offers useful and appropriate examples of the use of analytics in HRM.” 

Gwendolyn M. Combs
University of Nebraska Lincoln

“An interesting and novel approach to teaching HRM.” 

Michael W. Hill
University of Georgia

“[This] is a good, comprehensive Human Resource Management textbook for the Undergraduate level or for Graduate students with a concentration in HR.” 

Patricia A. Ippoliti
Rutgers University

“Excellent data-driven text.” 

Kevin J. Hurt
Columbus State University

“A state-of-the-art textbook on HRM.” 

Robert W. Halliman
Austin Peay State University

“…adds elements of currency and insight based on business and industry trends. The book purports to focus on data analysis and improving HR decision making skills based on data, objectivity, ethics, and legal frameworks.”

Jalane Meloun
Barry University

“This [HRM] textbook does a much better job of acknowledging the importance of data and gives students a chance to work with data–a big plus.” 

Brian D. Webster
Ball State University

“This textbook is an all-encompassing book that covers in detail, the critical performance areas of human resource management and how information technology is used for decision making and in creating a competitive advantage.” 

Benjamin B. Yumol
Claflin University

“[Human Resource Management] is a well written, well organized textbook with current cases taken from today’s headlines, laid out in an instructor and student friendly way.  If our college wants to emphasize data driven analytical HRM strategic decision making, this is the perfect introductory text.”  

Otha Carlton Hawkins
Alamance Community College

“With the recent changes to the HR field as a whole to be a more integrated discipline, Bauer et al’s text does a spectacular job of expanding upon core content from organizational behavior, business law, business analytics, leadership, and management and frames that content in an HR lens…this text provides in-depth integration of those topics fused with current case studies and references to popular culture.” 

Lou L. Sabina
Stetson University

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