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Human Resource Management in Public Service

Human Resource Management in Public Service
Paradoxes, Processes, and Problems

Seventh Edition

October 2021 | 576 pages | CQ Press
Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues faced by employees and managers in the public sector, including managing under tight budgets with increasing costs, hiring freezes, contracting out, and the politicization of the civil service. Continuing the award-winning tradition of previous editions, authors Evan M. Berman, James S. Bowman, Jonathan P. West, and Montgomery R. Van Wart encourage active learning through various skill-building exercises and a mixture of individual, group, and in-class tasks.  

The Seventh Edition includes new examples on how COVID-19 has disrupted the workplace, equity and racial discord, organizational diversity, employee engagement and motivation, leadership development training, work-life balance, gender-based inequities, behavioral biases in appraisal, and unionization trends.

CHAPTER 1 • The Public Service Heritage: People, Process, and Purpose
CHAPTER 2 • Legal Rights and Responsibilities: Laws Governing the Workplace
CHAPTER 3 • Recruitment: From Passive Posting to Social Media Networking
CHAPTER 4 • Selection: From Civil Service Commissions to Decentralized Decision Making
CHAPTER 5 • Position Management: Judicious Plan or Jigsaw Puzzle?
CHAPTER 6 • Employee Motivation: Possible, Probable, or Impossible?
CHAPTER 7 • Compensation: Vital, Visible, and Vicious
CHAPTER 8 • Employee-Friendly Policies: Fashionable, Flexible, and Fickle
CHAPTER 9 • Training and Development: Exploring New Frontiers
CHAPTER 10 • Appraisal: A Process in Search of a Technique
CHAPTER 11 • Unions and the Government: Protectors, Partners, and Punishers
CHAPTER 12 • Collective Bargaining: Structures, Strategies, and Skills
CONCLUSION • The Future as Opportunity, Not Destiny

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ISBN: 9781071848906