Designing and Managing Programs
An Effectiveness-Based Approach

Sixth Edition

Peter M. Kettner
Robert M. Moroney - Arizona State University, USA
Lawrence L. Martin - University of Central Florida, USA

Other Titles in:
Evaluation (General) | Social Work Administration (General) | Social Work Program Planning

November 2022 | 288 pages | SAGE Publications, Inc

This classic text for social work and human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, Designing and Managing Programs incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a human services program at the local agency level.

Written by leaders in the field, it guides students through the process from beginning to end. Meaningful examples—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world. The Sixth Edition contains new examples and references, and updates based on changes to federal regulations.

An instructor website at edge.sagepub.com/kettner6e includes essay questions, PowerPoint slides, and suggested assignments designed by the authors.

PART I: Assessing Current Practices

1 Contemporary Issues in Human Service Program Planningand Administration

PART II: Problem Analysis/Needs Assessment

2 The Contribution of Theory to Program Planning

3 Understanding Social Problems

4 Needs Assessment: Theoretical Considerations

5 Needs Assessment: Approaches to Measurement

PART III: Planning, Designing, and Tracking the Intervention

6 Selecting the Appropriate Intervention Strategy

7 Organizational Mission and Program Goals, Objectives, and Activities

8 Designing Effective Programs

9 Designing Effectiveness-Based Information Systems

Part IV: Calculating the Value and Cost of the Intervention

10 Performance Measurement, Monitoring, and Program Evaluation

11 Impact Program Evaluation and Hypothesis Testing

12 Budgeting for Financial Control, Management, and Planning

13 Developing Line-Item, Functional, and Program Budgeting Systems

Supplements

Instructor Resource Site
http://edge.sagepub.com/kettner6e

Online resources included with this text

The online resources for your text are available via the password-protected Instructor Resource Site, which offers access to all text-specific resources, including editable, chapter-specific PowerPoint® slides and suggested essay questions to accompany the book.

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I adopted this textbook(Its a great textbook). It would be great if you could provide a paperback version to professors.
Most of us spend hours staring at screens. It has caused problems for professors like me (blurry vision, eyestrain, and dry eye).

I understand it will reduce your profit but it shows that you care for educators health.

Thanks alot
Dr. A

Amin Alizadeh

College of Ed & Human Development, University Of Delaware

February 3, 2023

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