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Designing and Managing Programs
An Effectiveness-Based Approach
Sixth Edition
- Peter M. Kettner
- Robert M. Moroney - Arizona State University, USA
- Lawrence L. Martin - University of Central Florida, USA
Other Titles in:
Evaluation (General) | Social Work Administration (General) | Social Work Program Planning
Evaluation (General) | Social Work Administration (General) | Social Work Program Planning
November 2022 | 272 pages | SAGE Publications, Inc
Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, the book incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world. The Sixth Edition contains new examples and references, and updates based on changes to federal regulations.
PART I: Assessing Current Practices
1 Contemporary Issues in Human Service Program Planningand Administration
PART II: Problem Analysis/Needs Assessment
2 The Contribution of Theory to Program Planning
3 Understanding Social Problems
4 Needs Assessment: Theoretical Considerations
5 Needs Assessment: Approaches to Measurement
PART III: Planning, Designing, and Tracking the Intervention
6 Selecting the Appropriate Intervention Strategy
7 Organizational Mission and Program Goals, Objectives, and Activities
8 Designing Effective Programs
9 Designing Effectiveness-Based Information Systems
Part IV: Calculating the Value and Cost of the Intervention
10 Performance Measurement, Monitoring, and Program Evaluation
11 Impact Program Evaluation and Hypothesis Testing
12 Budgeting for Financial Control, Management, and Planning
13 Developing Line-Item, Functional, and Program Budgeting Systems
