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Crisis Management
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Crisis Management

Three Volume Set
Edited by:
  • R A Boin - Leiden University, Netherlands


April 2008 | 1 128 pages | SAGE Publications Ltd
Our world is replete with crises. The landmarks of the new millennium bear the names of unprecedented adversity: 9/11, the Madrid and London bombings, the Boxing Day Tsunami, SARS and avian flu, to name only a few. Crises are threats against the core values or life-sustaining functions of a social system and require urgent and immediate remedial action. Crises are 'inconceivable threats come true'.

Governments and organizations must be prepared to meet these threats. They cannot afford to ignore crisis management requisites or deal with them in a superfluous, mostly symbolic fashion. This major work maps effective crisis management starting with an introductory essay by the editor explaining the reasoning behind the selection, defining key concepts and introducing the key themes around which the major work is organized.

The collection is arranged in three parts, each dealing with a specific theme:

Part One: Causes and Dynamics

Part Two: Challenges of Crisis Management

Part Three: Consequences of Crises and Crisis Management.

 
PART 1: CAUSES AND DYNAMICS
From Industrial Society to Risk Society: Questions of survival, social structure and ecological enlightenment

Ulrich Beck
Existential Risks: Analyzing Human Extinction Scenarios and Related Scenarios

Nick Bostrom
Globalizing an Agenda for Contingencies and Crisis Management: An editorial statement

Uriel Rosenthal and Alexander Kouzmin
The Contribution of Latent Human Failures to the Breakdown of Complex Systems

James Reason
The Organizational and Interorganizational Development of Disasters

Barry A. Turner
The 'Logic' of Organizational Irrationality

Paul R. Schulman
A Strawman Speaks Up: Comments on The limits of safety

Todd R. La Porte
Complexity, Tight-coupling and Reliability: Connecting normal accidents theory and high reliability theory

Jos A. Rijpma
The Trickle-down Effect: Policy decisions, risky work and the Challenger tragedy

Diane Vaughan
The Vulnerable System: An analysis of the Tenerife air disaster

Karl E. Weick
The Collapse of Sensemaking in Organizations: The Mann Gulch disaster

Karl E. Weick
Chaos in the Underground: Spontaneous collapse in a tightly-coupled system

Paul Ellis
Understanding Prison Riots: Towards a threshold theory

Arjen Boin and William A.R. Rattray
From "Normal Incidents" to Political Crises: Understanding the selective politicization of policy failures

Annika Brändström and Sanneke Kuipers
The Future is not the Past Repeated: Projecting disasters in the 21st century from present trends

Enrico Quarantelli
Emergent Groups in Established Frameworks: Ottawa Carleton's response to the 1998 ice Disaster

Joseph Scanlon
Rethinking Security: Organizational fragility in extreme events

Louise K. Comfort
Understanding the French 2003 Heat Wave Experience: Beyond the heat, a multi-layered challenge

Patrick Lagadec
 
PART TWO: CHALLENGES OF CRISIS MANAGEMENT
Ten Research Derived Principles of Disaster Planning

Enrico L. Quarantelli
Towards the Development of a Standard in Emergency Planning

David Alexander
Preparedness for Emergency Response: Guidelines for the emergency planning process

Ronald W. Perry and Michael K. Lindell
Reframing Crisis Management

Christine M. Pearson and Judith A. Clair
Towards a Systemic Crisis Management Strategy: Learning from the best examples in the US, Canada and France

Thierry Pauchant, Ian I. Mitroff and Patrick Lagadec
Disaster Crisis Management: A summary of research findings

Enrico L. Quarantelli
Working in Practice but not in Theory: Theoretical challenges of "High Reliability Organizations"

Todd R. LaPorte and Paula M. Consolini
State Behavior in International Crisis: A model

Michael Brecher
Crisis Simulations: Exploring tomorrow's vulnerabilities and threats

Arjen Boin, Celesta Kofman-Bos and Werner Overdijk
Bridging the two Cultures of Risk Analysis

Sheila Jasanoff
Homeland Security Warnings: Lessons learned and unlearned

Benigno E. Aguirre
Blindsided? September 11 and the origins of strategic surprise

Charles F. Parker and Eric K. Stern
Governing by Looking Back: Historical analogies and crisis management

Annika Brändström, Fredrik Bynander and Paul 't Hart
Toxic Fear: The management of uncertainty in the wake of the Amsterdam air crash

Arjen Boin, Menno van Duin and Liesbet Heyse
Some Consequences of Crisis which Limit the Viability of Organizations

Charles F. Hermann
Crisis Decision Making: The centralization thesis revisited

Paul 't Hart, Uriel Rosenthal, and Alexander Kouzmin
Experts and Decision Makers in Crisis Situations

Uriel Rosenthal and Paul 't Hart
Designs for Crisis Decision Units

Carolyne Smart and Ilan Vertinksy
Indicators of Stress in Policymakers During Foreign Policy Crises

Margaret G. Hermann
The Nature and Conditions of Panic

Enrico L. Quarantelli
Organizational Adaptation to Crises: Mechanisms of coordination and structural change

Russell Dynes and Benigno E. Aguirre
The Bureau-politics of Crisis Management

Uriel Rosenthal, Paul 't Hart and Alexander Kouzmin
Contingent Coordination: Practical and theoretical puzzles for Homeland Security

Donald F. Kettl
Public Leadership in Times of Crisis: Mission impossible?

Arjen Boin and Paul 't Hart
Foot-and-mouth 2001: The politics of crisis management

Allan McConnell and Alastair Stark
Organizing for High Reliability: Processes of collective mindfulness

Karl E. Weick, Kathleen M. Sutcliffe and David Obstfeld
Elements of Resilience after the World Trade Center Disaster: Reconstituting New York City's Emergency Operations Centre

James Kendra and Tricia Wachtendorf
 
PART THREE: CONSEQUENCES OF CRISIS MANAGEMENT
Symbols, Rituals and Power: The lost dimension in crisis management

Paul 't Hart
Organizational Learning Under Fire: Theory and practice

Kathleen M. Carley and John R. Harrald
Learning Under Pressure: The effects of politicization on organizational learning in public bureaucracies

Sander Dekker and Dan Hansén
Scapegoats, Villains, and Disasters

Thomas E. Drabek and Enrico L. Quarantelli
Toward a Politics of Disaster: Losses, values, agendas and blame

Richard Stuart Olson
The Risk Game and the Blame Game

Christopher Hood
Overview: Crisis management, influences, responses and evaluation

Allan McConnell
Escalating in a Quagmire: The changing dynamics of the emergency management policy subsystem

Gary L. Wamsley and Aaron D. Schroeder
Disaster and the Sequence-pattern Concept of Social Change

Lowell Juilliard Carr
Opening the Window for Reform: Mandaes, crises and extraordinary policymaking

John T.S. Keeler
Political Responsibility for Bureaucratic Incompetence: tragedy at cave creek

Robert Gregory
Crisis and Learning: A conceptual balance sheet

Eric Stern
Housing Issues after Disasters

Mary C. Comerio
Psychosocial Care and Shelter Following the Bijlmermeer Air Disaster

Marceline B.R. Kroon and Werner I.E. Overdijk
The Emotional Effects of Disaster on Children: A review of the literature

L. Aptekar and J. Boore