You are here

Working with Involuntary Clients

Working with Involuntary Clients
A Guide to Practice

Second Edition
  • Chris Trotter - Monash University Criminal Justice Research Consortium, USA

May 2010 | 224 pages | SAGE Publications Ltd
Many social workers are employed in positions where they deal with involuntary clients. These positions are demanding, and require a specific set of skills. The new edition of this successful book provides an accessible and practical guide for managing difficult and sensitive relationships and communicating with reluctant clients.

The author directly links theory to real-life by adopting a jargon-free and accessible guide to working in partnership with involuntary clients. Written in a lively and engaging style, the book is richly illustrated with case examples drawn from a variety of service-user groups, thus ensuring its relevance across the whole curriculum.

The author's integrated and systematic approach promotes prosocial values; emphasizes clarifying roles; and deals with issues of authority and goal-setting. Fully revised and updated throughout, the book also includes discussions of key themes such as evidence-based practice, risk assessment, legislation and multidisciplinary working. These changes bring the text up-to-date with current issues in social work education and practice.

The result is an invaluable practical guide for social work and social care students and professionals to working with both clients and their families.

What Works and What Doesn't?
Role Clarification
Promoting Pro-Social Outcomes
The Relationship
Working with Families

`Whilst providing a wealth of evidence the book is written in an easily accessible style. It is pratically orientated, jargon-free and very much aimed at giving a good working knowledge and skills base for a variety of workers seeking more informative approaches to working with potentially challenging clients in complex situations.' - Journal of Advanced Nursing

not really relevant to our course

Ms Lorna Harris
Hillsborough College, Sheffield College
April 26, 2016

This book is excellent. Highly recommend!

Mr Sean Creaney
Centre for Childhood Studies, Stockport College
September 29, 2014

really helpful and used frequently by students who are learner practitioners. A must for all offender managers.

Ms Jean Henderson
Criminology and Community Justice, Sheffield Hallam University
September 20, 2011

A useful text - Trotter's book helps students think about theoretical concepts and how they may be practiacally implemented when working with this service user group. Critiques of the different interventions also help students deveop their analytical skills.

Ms Belinda Jones
Social Work, Bradford College
April 5, 2011

This is an excellent text. I have students from various CJS agencies undertaking the module (which has a practice focussed assessment) and they are finding this updated text from this author to be invaluable. The text is accessible to students and assists students to think about not just the 'what of' practice but the 'how to' of practice when working with involuntary clients.

Ms Diane Barber
Health and Life Sciences, De Montfort University
February 10, 2010

This text will be essential reading across a range of modules on the social work programmes.

Mr Martin Kettle
School of Health, Glasgow Caledonian University
February 2, 2010

New to the 2nd Edition:

  • Fully revised and updated throughout, bringing the text up-to-date with current issues in social work education and practice
  • Includes discussions of the following key themes:
  • Evidence-based practice
  • risk assessment
  • legislation and multidisciplinary working