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Total Quality Management in Education

Total Quality Management in Education

Second Edition
  • Marmar Mukhopadhyay - Chairman, Educational Technology and Management Academy, Gurgaon, Haryana

Other Titles in:
Leadership & Management

July 2005 | 225 pages | SAGE Publications Pvt. Ltd
This is a completely revised version of a very successful text first published in 2001. It incorporates the author`s rich experience (at both the micro and macro levels) in the actual implementation of TQM in various educational institutions. He has deftly adapted the TQM philosophy and methodology—which originated in industry—to suit education, and anchored it in the Indian cultural ethos.
Ravindra H Dave
Foreword Ravindra H Dave
Quality in Education
TQM: Educational Applications
Systems Thinking and Organizational Micro-Analysis
Percener Focus: Involving All
Assessment of Institutions
Participative Management and Team-Building
Human Resource Development for Quality Institutions
Decision-Making for Quality Management
Leadership for Building Quality Institutions
Strategic Planning for Total Quality Management
Implementing Total Quality Management

"The book is a valuable contribution to the field of quality management- a crucial issue in this age of globalization. This book should be extremely useful to heads of educational institutions, to those who need to brush up their appreciation of the quality movement within education, and especially for those practitioners who are attempting to implement Total Quality Management as a part of a broader movement for institutional change."

Bhimaraya A. Metri
Management Development Institute
The Journal of Business Perspective

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ISBN: 9780761933687