You are here

Public Management
Share

Public Management
Thinking and Acting in Three Dimensions

Second Edition

Other Titles in:
Public Management

© 2016 | 528 pages | CQ Press
In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches to public management are inadequate for dealing with the complexity that public managers face in practice. The authors develop an analytic approach to public management analysis which clarifies the inner workings of America’s constitutional scheme of governance by viewing them through the three lenses of structure, culture, and craft.  This approach is operationalized by a model deliberative process.  Rich with vivid, of-the-moment examples of managerial situations as well as noteworthy scholarship, Public Management underlines the challenges and art of balancing structure, culture, and craft. It educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.
 
PART I: ANALYZING PUBLIC MANAGEMENT’S CHALLENGES
Introduction to Part I: Analyzing Public Management’s Challenges: The Fundamentals  
 
CHAPTER 1: PUBLIC MANAGEMENT’S THREE DIMENSIONS: STRUCTURE, CULTURE, CRAFT
Public Managers and the Domain of Public Management  
Historical Origins of Public Management  
Public and Private Management: How Similar? How Different?  
Eight Distinctive Challenges of Public Management  
Meeting the Distinctive Challenges of Public Management  
Organization of the Book  
Case Analysis: Could “The System” Have Saved The Children of Banita Jacks?  
 
CHAPTER 2: FIRST PRINCIPLES: MANAGERIAL ACCOUNTABILITY TO THE RULE OF LAW
Introduction  
What Is Meant By “The Rule of Law”?  
Practicing Lawful Public Management  
What Is Meant by “Accountability”?  
Thinking Institutionally  
Case Analysis: The Rule of Law in Action: The Commonwealth of Massachusetts v. the Environmental Protection Agency  
 
CHAPTER 3: NATIONAL SECURITY AGENCY SURVEILLANCE: REFLECTING SOCIETY’S VALUES, PERFORMING EFFECTIVELY, EARNING TRUST?
Introduction  
A Leak, A Crisis  
National Security Agency Surveillance: The Building Blocks  
Revelations of U.S. Surveillance Unfold  
Public Management Analysis  
 
PART II: STRUCTURES: THE CONCRETE EXPRESSIONS OF PUBLIC POLICY
Introduction to Part II: Structures: The Concrete Expressions of Public Policy  
 
CHAPTER 4: STRUCTURES OF GOVERNMENT: JAMES MADISON’S LEGACIES
Introduction  
Case: Patient Protection and Affordable Care Act of 2010: How Madisonian Democracy Works  
Separation of Powers  
Checks and Balances  
Federalism  
At the Apex of Power: The People  
A Logic of Constitutional Governance  
Case Analysis: Austin Energy  
 
CHAPTER 5: STRUCTURES OF GOVERNMENT: THE ADMINISTRATIVE STATE
Introduction  
Case: The Bureau of Immigration and Customs Enforcement  
Madisonian Politics and the Administrative State: The Politics of Bureaucratic Structure  
Direct Government Control: The Bureaucracy  
Financial Structures: Budgets and Budgeting  
Public Personnel Systems: Protection, Performance, Control  
Alternatives to Direct Government  
Case Analysis: State of Missouri’s Reform of its Juvenile Justice System  
 
CHAPTER 6: STRUCTURES OF GOVERNMENT: TOOLS FOR PUBLIC MANAGERS
Introduction  
Case: Reorganizing U.S. Foreign Assistance Programs  
Confronting Public Management’s Challenges: Analytical Tools  
Organizational Structure  
Case Analysis: Managing the Rollout of HealthCare.gov  
 
CHAPTER 7: STRUCTURES OF GOVERNMENT: RULES AND REGULATIONS
Introduction  
Case: The Financial Crisis of 2008  
Why Regulate?  
How Does Federal Regulation Happen?  
Enforceability and Enforcement  
The Politics of Regulation  
Case Analysis: Gas Pains: Fracking Regulation  
 
PART III: THE CULTURE DIMENSION
Introduction to Part III: Culture: Norms, Values, and Institutions  
 
CHAPTER 8: CULTURE: THE BUILDING BLOCKS
Introduction  
Case: Home Visiting in Early Head Start  
The Building Blocks of Culture: Historical Perspective  
Ethics  
Values  
Motives  
Professions and Professional Training  
Case Analysis: Pay in Public Organizations  
 
CHAPTER 9: CULTURE: INSTITUTIONALIZED VALUES
Introduction  
Case: The Space Shuttle Columbia Accident  
What are Institutionalized Values?  
Historical Perspective  
Culture as Support (or Impediment) for Rules and Routines  
Reform  
Case Analysis: “Corrosive Culture” in the Veterans Administration  
 
PART IV: THE CRAFT DIMENSION
 
Introduction to Part IV: Craft: Public Managers as Creators
 
CHAPTER 10: MANAGERIAL STYLES
Introduction  
Case: The Contrasting Craft of Two Cabinet Secretaries  
How Temperament and Personality Affect Craft  
Leadership  
Case Analysis: Kate Maehr and the Greater Chicago Food Depository  
 
CHAPTER 11: MANAGERIAL HEURISTICS
Introduction  
Case: Michelle Rhee and DC Public School Reform  
Decision Making  
How Public Managers Can Learn  
Being Strategic  
Case Analysis: Paul Vallas: CEO, Superintendent  
 
PART V: MULTI-DIMENSIONAL PUBLIC MANAGEMENT
Introduction to Part V: Managing in Three Dimensions: Reflecting Society’s Values, Performing Effectively, Earning Trust  
 
CHAPTER 12: 3D PUBLIC MANAGEMENT: STRUCTURE, CULTURE, CRAFT
Introduction  
Case: CompStat in 3D  
Distinctive Challenges of Public Management: Managing in 3D  
Conundrums of Three-Dimensional Management  
The Rule of Law in 3D  
Case Analysis: The Space Shuttle Columbia Accident in 3D  
 
APPENDIX A: THE USE OF ARGUMENT

“Carolyn Hill and Larry Lynn skillfully tackle the complexities and inherent tensions of managing in the public sector.  Using organizational expressions of structure and culture and employing tools to master the craft of management, the authors create a cogent, integrated, and lucid narrative on the state of public management. They successfully blend the power of the rule of law, the role of historical precedent, the influence of research and theory, and the experience of practice to discuss the basic tenets of public management and successful approaches to its practice. This book is a winner for those of us who teach, practice and study public management.”

Angela Evans
Professor, LBJ School of Public Affairs at University of Texas at Austin and former deputy director of the Congressional Research Service

“Hill and Lynn’s Public Management: Thinking and Acting in Three Dimensions is a highly relevant and sophisticated analytical framework shaped by theory, grounded in evidence, and directed at strengthening performance of public organizations. This book focuses on effective public management by bridging the gap between policy design and implementation.”

David M. Van Slyke, Ph.D.
Louis A. Bantle Chair in Business-Government Policy, Syracuse University

“I have used Public Management: Thinking and Acting in Three Dimensions as the primary textbook for my Introduction to Public Management class since it was first released, and will be delighted to use this new edition.  Hill and Lynn are unique in integrating relevant social science with accessible case studies to engage in discussions of public values, while offering students memorable and useful analytical frames to address public sector challenges.  A strength of the first edition is the strong reliance on contemporary examples and research, and the new edition reestablishes this text as the best in the field.”

Donald Moynihan
Professor, Robert M. La Follette School of Public Affairs University of Wisconsin-Madison

Sample Materials & Chapters

Chapter 1


Preview this book

For instructors

This book is not available as an inspection copy. For more information contact your local sales representative.

Select a Purchasing Option


Paperback
ISBN: 9781483344324
£74.00

SAGE Knowledge is the ultimate social sciences digital library for students, researchers, and faculty. Hosting more than 4,400 titles, it includes an expansive range of SAGE eBook and eReference content, including scholarly monographs, reference works, handbooks, series, professional development titles, and more.

The platform allows researchers to cross-search and seamlessly access a wide breadth of must-have SAGE book and reference content from one source.

SAGE Knowledge brings together high-quality content from across our imprints, including CQ Press and Corwin titles.