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Productivity in Public and Non Profit Organizations
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Productivity in Public and Non Profit Organizations
Strategies and Techniques



© 1998 | 312 pages | SAGE Publications, Inc
This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.
 
PART ONE: INTRODUCTION
 
The Productivity Challenge
 
PART TWO: FOUNDATIONS
 
Problem Diagnosis
 
Measuring Productivity
 
Achieving Success
 
PART THREE: STRATEGIES
 
Strategic Planning
 
Partnering and Alignment
 
The Quality Paradigm
 
Improving Efficiency
 
Managing Information Technology Systems
 
Productivity through People
 
PART FOUR: CONCLUSIONS
 
The Future of Productivity Improvement

Used by all faculty teaching this class at FDU. This is a good, solid base text for teaching productivity topics. It only briefly touches on performance.

Mr Carl Place
Economics Finance Int Bus Dept, Fairleigh Dickinson University
January 23, 2013

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