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Politics of the Administrative Process
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Politics of the Administrative Process

Eighth Edition
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December 2019 | 512 pages | CQ Press
“Kettl's Politics of the Administrative Process continues to resonate well with students of public administration because it discusses key concepts and theories in a straightforward, cogent, and contemporary manner that both faculty and students appreciate.” 
—Brian Bulla, Appalachian State University

Efficient public administration requires a delicate balance—the bureaucracy must be powerful enough to be effective, but also accountable to elected officials and citizens. Donald F. Kettl understands that the push and pull of political forces in a democracy make the functions of bureaucracy contentious, but no less crucial. Politics of the Administrative Process gives students a realistic, relevant, and well-researched view of the field while remaining reader-friendly with engaging vignettes and rich examples. With a unique focus on policymaking and politics, the Eighth Edition continues its strong emphasis on politics, accountability, and performance.  

Give your students the SAGE Edge!

SAGE Edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. Learn more at edge.sagepub.com/kettl8e.
 
 
Preface
 
Acknowledgments
 
Abbreviations and Acronyms
 
About the Author
 
Chapter 1 • Accountability
Chapter Objectives

 
The Foundations of Public Administration

 
Historical Roots

 
The Meaning of Accountability

 
Governmental Power and Administrative Ethics

 
The Public Service

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
PART I • THE JOB OF GOVERNMENT
 
Chapter 2 • What Government Does—And How It Does It
Chapter Objectives

 
The Size of Government

 
What Government Does

 
How Government Does It

 
Implications for Public Administration

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 3 • What Is Public Administration?
Chapter Objectives

 
The Meaning of Public Administration

 
The Study of Public Administration

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
PART II • ORGANIZATIONAL THEORY AND THE ROLE OF GOVERNMENT’S STRUCTURE
 
Chapter 4 • Organizational Theory
Chapter Objectives

 
The Structural Approach to Large Organizations

 
Systems Theory

 
Challenges to the Traditional Theories

 
The Humanist Challenge

 
The Pluralist Challenge

 
Formal Models of Bureaucracy

 
The Challenge of Interwoven Government

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 5 • The Executive Branch
Chapter Objectives

 
Executive Branch Components

 
Leadership of the Executive Branch

 
E-government

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 6 • Organization Problems
Chapter Objectives

 
The Search for Effective Organization

 
Reorganization

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 7 • Administrative Reform
Chapter Objectives

 
Reform in America

 
Conflicting Theories

 
All the World’s a Stage

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
PART III • PEOPLE IN GOVERNMENT ORGANIZATIONS
 
Chapter 8 • The Civil Service
Chapter Objectives

 
Fundamental Elements of the Civil Service System

 
Challenges

 
Employee Rights and Obligations

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 9 • Human Capital
Chapter Objectives

 
The Human Capital Challenge

 
Managing the Human Capital Challenge

 
New Flexibility for the Personnel System

 
Leadership in the Public Service

 
The Problem of Top-Level Leadership

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
PART IV • MAKING AND IMPLEMENTING GOVERNMENT DECISIONS
 
Chapter 10 • Decision-Making: Rationality and Risk
Chapter Objectives

 
The Challenge of “Fake News”

 
Information and Values

 
Rational Decision-Making

 
Public Choice

 
Bargaining

 
Participative Decision-Making

 
Limits on Decision-Making

 
Managing Risk

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 11 • Budgeting
Chapter Objectives

 
Why Budgets Matter

 
The Budget’s Twin Roles

 
Budget Preparation

 
Appropriation by the Legislature

 
Budget Execution

 
Budgeting for State and Local Governments

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 12 • Implementation and Performance
Chapter Objectives

 
Judging Program Success and Failure

 
Factors Leading to Success

 
Problems of Performance

 
Interweaving through Federalism

 
Interweaving through Contracting

 
Performance Management

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
PART V • ADMINISTRATION IN A DEMOCRACY
 
Chapter 13 • Regulation and the Courts
Chapter Objectives

 
Regulation as a Foundation for Government’s Work

 
The Job of Regulation

 
The Courts’ Regulation of the Regulators

 
Regulation of the Regulators

 
Conclusion

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Chapter 14 • Accountability and Politics
Chapter Objectives

 
The Separation of Powers

 
Committee Oversight of Administration

 
The Government Accountability Office

 
An Assessment of Legislative Control

 
How Does Accountability Work?

 
Big Questions

 
Conclusion: Ethics and the Public Service

 
Key Concepts

 
For Further Reading

 
Suggested Websites

 
 
Notes
 
Glossary of Key Concepts
 
Index

Supplements

Instructor Resource Site
Instructor Teaching Site (Password Protected)

SAGE Edge for Instructors, supports your teaching by making it easy to integrate quality content and create a rich learning environment for students.
  • A case study archive with additional cases written by Don Kettl
  • Test banks provide a diverse range of pre-written options as well as the opportunity to edit any question and/or insert your own personalized questions to effectively assess students’ progress and understanding
  • An Instructor's Manual contains numerous resources for each chapter, including learning objectives, chapter summary, discussion questions and lecture launchers. New to this edition, the Instructor’s Manual also contains class activities for each of the case studies featured in the book.
  • Editable, chapter-specific PowerPoint® slides offer complete flexibility for creating a multimedia presentation for your course.
  • Lecture notes summarize key concepts by chapter to help you prepare for lectures and class discussions
  • Sample course syllabi for semester and quarter courses provide suggested models for structuring your courses
Student Study Site
SAGE Edge for Students provides a personalized approach to help students accomplish their coursework goals in an easy-to-use learning environment.
  • Mobile-friendly flashcards strengthen understanding of key terms and concepts
  • Mobile-friendly practice quizzes allow for independent assessment by students of their mastery of course material
  • Meaningful multimedia content – tied to the book’s case studies - facilitate further exploration of topics

“Good foundational text to teach intro to public administration at the upper-level undergraduate or graduate level… I like the emphasis on the need to be both effective and accountable. It is a reader-friendly text.”

Susan Spice
Auburn University

“Kettl's Politics of the Administrative Process continues to resonate well with students of public administration because it discusses key concepts and theories in a straightforward, cogent, and contemporary manner that both faculty and students appreciate.”

Brian Bulla
Appalachian State University

“Thorough coverage of subject matter that promotes critical analysis and provides opportunities for student engagement. Illuminates historical roots and contemporary political contexts that shape administration. It provides frameworks for understanding management challenges and explaining policy outcomes…I have used the text for many years and the students appreciate its authoritative, reference book quality”

Gina L. Keel
State University of New York, Oneonta

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