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Organizational Behavior
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Organizational Behavior
A Skill-Building Approach

Second Edition
Additional resources:


January 2019 | 568 pages | SAGE Publications, Inc
Why does organizational behavior matter—isn’t it just common sense?  

Organizational Behavior: A Skill-Building Approach helps students answer this question by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop essential skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB.   

A Complete Teaching & Learning Package   

SAGE Premium Video  
Included in the interactive eBook! SAGE Premium Video tools and resources boost comprehension and bolster analysis. Videos include You Make the Call and Did You Know? videos. Learn more.
  
Interactive eBook  
Includes access to SAGE Premium Video, multimedia tools, and much more! Save when you bundle the interactive eBook with the new edition. Order using bundle ISBN: 978-1-5443-6589-3. Learn more.  

SAGE coursepacks  
FREE! Easily import our quality instructor and student resource content into your school’s learning management system (LMS) and save time. Learn more.

SAGE edge  
FREE online resources for students that make learning easier. See how your students benefit.
 
Preface
 
Acknowledgments
 
About the Authors
 
PART I: INTRODUCTION
 
CHAPTER 1: WHY ORGANIZATIONAL BEHAVIOR MATTERS
What Is Organizational Behavior and Why Is It Important?

 
Managing Human Capital

 
Behavioral Science Disciplines That Contribute to OB

 
A Critical-Thinking Approach to OB

 
OB Challenges and Opportunities

 
Three Levels of Analysis in OB

 
Positive OB and High-Involvement Management

 
 
PART II: INDIVIDUAL PROCESSES
 
CHAPTER 2: DIVERSITY AND INDIVIDUAL DIFFERENCES
Diversity in OB

 
The Importance of Individual Differences

 
Nature versus Nurture

 
Myers-Briggs Type Indicator

 
The Big Five Model

 
Other Personality Attributes

 
 
CHAPTER 3: PERCEPTION AND LEARNING
Perception: Interpreting Our Environment

 
Common Perceptual Distortions

 
Common Attribution Errors

 
Learning Processes: Behavioral Theory

 
Learning Processes: The Cognitive View

 
 
CHAPTER 4: EMOTIONS, ATTITUDES, AND STRESS
Emotions in Organizational Behavior

 
Emotions in the Workplace

 
Attitudes and Behavior

 
Common Workplace Attitudes

 
Stress in the Workplace

 
Stress-Related Outcomes and Wellness

 
 
CHAPTER 5: MOTIVATION: CONCEPTS AND THEORETICAL PERSPECTIVES
The Motivation Process

 
Needs Theories

 
Goal-Setting Theory

 
Equity Theory

 
Expectancy Theory

 
 
CHAPTER 6: MOTIVATION: PRACTICES AND APPLICATIONS
Intrinsic Motivation

 
Types of Extrinsic Rewards

 
Motivation through Job Design

 
Psychological Empowerment

 
Nontraditional Work Schedules

 
 
PART III: TEAMS AND TEAMWORK
 
CHAPTER 7: TEAMS
The Difference between Teams and Groups

 
A Model of Team Effectiveness: Processes and Outcomes

 
Types of Teams

 
A Model of Team Effectiveness: Context and Composition

 
Team Decision Making

 
 
CHAPTER 8: DECISION MAKING, CREATIVITY, AND INNOVATION
Decision Making and Problem Solving

 
Decision Making in the Real World

 
Creativity and Innovation in Individuals, Teams, and Organizations

 
A Three-Component Model of Creativity

 
Creative Potential versus Practiced Creativity

 
The Innovation Process and Types of Innovation

 
Types of Innovation in Organizations

 
 
CHAPTER 9: ETHICS AND SOCIAL RESPONSIBILITY IN ORGANIZATIONS
Ethics in Organizations

 
Ethical Decision Making

 
Ethical Leadership and Followership

 
Social Responsibility

 
Building Ethical and Socially Responsible Organizations

 
 
CHAPTER 10: EFFECTIVE COMMUNICATION
The Role of Effective Communication in Influencing Others

 
Types of Communication Channels

 
Barriers to Communication

 
Communicating in Organizations

 
Cross-Cultural Communication

 
 
CHAPTER 11: TRUST, CONFLICT, AND NEGOTIATION
Trust in Organizations

 
Conflict in Teams and Organizations

 
Conflict Management Strategies

 
Negotiation and Dispute Resolution

 
Bargaining Approaches

 
 
PART IV: LEADERSHIP AND INFLUENCE PROCESSES
 
CHAPTER 12: LEADERSHIP PERSPECTIVES
What Is Leadership?

 
Formal and Informal Leadership

 
Basic Leadership Types

 
Early Leadership Perspectives

 
Contemporary Leadership Perspectives

 
Power-Distributing Leadership Perspectives

 
Values-Based Leadership Perspectives

 
Cross-Cultural Leadership

 
Leadership and Gender

 
 
CHAPTER 13: INFLUENCE, POWER, AND POLITICS
Power: Definition and Overview

 
Basic Sources of Power

 
Using Power: Tactics for Influencing Others

 
Consequences of Influence Tactics

 
Organizational Politics

 
Four Different Types of Organizational Politics

 
 
PART V: ORGANIZATIONAL CONTEXT
 
CHAPTER 14: ORGANIZATIONS AND CULTURE
What Is Organizational Culture?

 
Artifacts of Organizational Culture

 
Functions of Organizational Culture

 
Types of Organizational Cultures

 
Adapting Organizational Practices across Cultures

 
International Assignments and Career Development

 
Shaping Organizational Culture

 
 
CHAPTER 15: ORGANIZATIONAL CHANGE AND STRUCTURE
The Change Process

 
Forces for Change

 
Resistance to Change

 
Organizational Structure

 
Organizational Development

 
 
Glossary
 
Notes
 
Name Index
 
Subject Index

Supplements

Instructor Resource Site

Instructors: SAGE coursepacks and SAGE edge online resources are included FREE with this text. For a brief demo, contact your sales representative today.  

edge.sagepub.com/neckob2e  

SAGE coursepacks for instructors makes it easy to import our quality content into your school’s learning management system (LMS)*. Intuitive and simple to use, it allows you to  

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Say YES to…

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  • high-quality assessment and multimedia exercises  

*For use in: Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle  

Don’t use an LMS platform? No problem, you can still access many of the online resources for your text via SAGE edge.

With SAGE coursepacks, you get:

  • quality textbook content delivered directly into your LMS
  • an intuitive, simple format that makes it easy to integrate the material into your course with minimal effort;
  • assessment tools that foster review, practice, and critical thinking, including:
    • diagnostic chapter pre tests and post tests that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives
    • test banks built on AACSB standards and Bloom’s Taxonomy that provide a diverse range of test items with ExamView test generation
    • activity and quiz options that allow you to choose only the assignments and tests you want 
    • instructions on how to use and integrate the comprehensive assessments and resources provided;
  • assignable SAGE Premium Video (available via the interactive eBook version, linked through SAGE coursepacks) that is tied to learning objectives, and curated and produced exclusively for this text to bring concepts to life, featuring:
    • You Make the Call videos present students with realistic workplace dilemmas they must solve, giving students a chance to practice their critical thinking and decision making abilities
    • Did You Know? videos expose students to counter-intuitive or little known OB facts, challenging student assumptions that OB is just common sense
    • TedTalk lectures on organizational behavior
    • Corresponding multimedia assessment options that automatically feed to your gradebook
    • Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions 
  • exclusive SAGE journal and reference content, built into course materials and assessment tools, that ties influential research and scholarship to chapter concepts;      
  • access to real-world cases from SAGE Business Cases and discussions for additional in-depth analysis in the Interactive eBook;      
  • editable, chapter-specific PowerPoint® slides that offer flexibility when creating multimedia lectures so you don’t have to start from scratch;       
  • sample course syllabi with suggested models for structuring your course that give you options to customize your course to your exact needs;       
  • lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions;   
  • sample answers to in-text questions that provide an essential reference     
  • lively and stimulating experiential exercises and activities that can be used in class to reinforce active learning and the skill-building approach       
  • teaching notes for the cases to guide analysis      
  • integrated links to the interactive eBook that make it easy for students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources, including SAGE Premium Video; and       
  • all tables and figures from the textbook         
Student Study Site

edge.sagepub.com/neckob2e  

SAGE edge for students enhances learning, it’s easy to use, and offers:

  • an open-access site that makes it easy for students to maximize their study time, anywhere, anytime;    
  • video resources that bring concepts to life, are tied to learning objectives, and are curated and produced exclusively for this text;
  • eFlashcards that strengthen understanding of key terms and concepts;      
  • eQuizzes that allow students to practice and assess how much they’ve learned and where they need to focus their attention;     
  • chapter learning objectives that reinforce the most important material;      
  • exclusive access to influential SAGE journal and reference content that ties important research and scholarship to chapter concepts to strengthen learning

Book level is appropriate for my students. Great support from Sage in terms of supplemental material.

Matthew Peters
School Of Business Admin, Lander University
October 12, 2019

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Sample Materials & Chapters

3. Perception and Learning

7. Teams


For instructors