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The book is slick in its presentation, written in the classic format — with a prologue, epilogue, and the main text, which is divided into three neat categories, titled — Methods of Quality Management, In-campus Quality Management and Levers of Change. It also has an exhaustive and error-free bibliography and index…gives practical and handy tips for working on quality issues to any administrator or faculty member. The book can claim space on the shelves of all HEIs, for developing a basic understanding of quality management.
Marmar Mukhopadhyay’s book is a useful quality management guide for heads of colleges and universities… [He] carefully outlines the issues heads of colleges and universities need to tackle and the process, tools and techniques that can be deployed… The book is simply written and full of practical ideas.