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Key Concepts in Hospitality Management has been accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry. The chapters provide concise introductions to core management areas and contemporary issues shaping the industry Peter Lugosi Oxford School of Hospitality Management, UK
Perfect introduction to key concepts within hotel management - ideal content for Level 4. Provides a basic introduction to the students before they progress to look at some of the key concepts in greater detail during Level 5 and 6.
In times where it is difficult to get students to read books, this is a good supplement to articles (free from the Library database). It has a short chapter on everything in the curriculum and provides a reliable source for referencing in student papers. The authors of the chapters are leading within their respective fields.
Perfect supporting notes and references Very enjoyable easy reading
This book is not useful in a teaching context.
This is an excellent text for any researcher or student and makes a major contribution to anyone's library.
The book is well structured and easy to read. It can be a useful addition to any students choosing Hospitality Management as a major or minor for their degree as it offers an excellent review of the key concepts they need to be aware of.
great text book, a real addition to the reading list
a very good read for learning or updating knowledge in consumer behaviour and customer relationships in management in hospitality. essential reading for anyone completing a hospitality course or delivering a course.
Very informative and easy to read I have recommended it to the student group
Provided key theories to students in hospitality management
A good handbook for students, but does not cover indepth critical areas.
The text covered basic concepts useful for students in hospitality management.
A well written book and a must read for all students of hospitality Management
A good reference text that students can dip in & out of.
This is a well-considered text that covers many key concepts in Hospitality Management. Many of the chapters offer some overview to core management aspects in a hospitality context and also point to current issues driving the industry
An excellent range of relevant chapter topics included. Each chapter is easy to follow and is clear and concise. It is wholly relevant to a number of modules studied within my programmes.
Book is a bit basic for degree level, however some useful information in regards to food and beverage management.
A good introductory text offering a brief overview of main themes in hospitality: encourages to 'dig' deeper!
A well written book that covers a variety if different areas within the hospitality industry. The book is structured in useful chapters that allows the students to explore what the industry has to offer.
