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`This is one of the most challenging and thought-provoking books I have read for a long while. Colin Feltham... brings together a lively style, a depth of knowledge and a concern about the counselling scene, and the result rattles any complacent certainties we may have about our work and our profession... Vision and compassion (and humour) shine out of this book. It is worth having in any counselling library' - [ac]Eisteach, The Journal of the Irish Association for Counselling and Therapy