The book is designed for students in health and social care. Patient safety and quality of care are integrated well. This is an essential part of the module being delivered. Theory and practical elements are covered in the text. It is helpful to have definitions of terms used in quality improvement. The policy chapter includes some helpful definitions for students. Useful, including tools such as Fishbone and visualizing the problems. Change management models are included. Evaluation is given some attention including self-evaluation and reflection (Gibbs).
Good layout with summaries and learning points. The book is designed for students in health and social care. Patient safety and quality of care are integrated well. This is an essential part of the module being delivered. It is helpful to have definitions of terms used in quality improvement. Change management models are included. This section could be developed with a greater variety of models. Covers theory and practical elements. Useful including tools such as Fishbone and visualizing the problems. Other tools could be included.