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Managing Internationally

Managing Internationally
Succeeding in a Culturally Diverse World

First Edition

September 2007 | 728 pages | SAGE Publications, Inc
Ideal for a course on international management for undergraduate business administration and MBA programs, this textbook deals with the management of international business operations in the global market and discusses the basic managerial functions in an international enterprise. The textbook explores the theoretical and practical aspects of managing international business operations, and deals with multi-cultural, multinational and global issues of managing the business expansion beyond the domestic market.
Part I: Introduction
1. Introduction: the Management of International Business
The Changing Profile of the Global Business Environment  
The Imperatives of Globalization of Business  
Types of International Business Operations  
International Business and International Management  
Major Elements of Managing International Business  
2. Socio-Ethical Issues and International Management
Social Responsibility and MNCs  
Problem Areas  
Concerns of Developing Countries  
Globalization Backlash  
Supranational Organizations  
What's Next?  
Case 1: Construction Dilemma
Case 2: Vodka Blues
Case 3: Yahoo vs. Survivors of the Holocaust
Case 4: Union Carbide, Bhopal
Case 5: Footwear International
Part II: Culture and Behavior
3. International Management and the Cultural Context
Cultural Framework  
Cultural Aspects of Management  
Corporate Culture  
4. International Communication and Negotiation
International Communication  
Macro and Micro International Communication  
Classic Communication Model  
International Verbal Communication  
Cultural Differences in Nonverbal Communication  
Communication Competence  
Dos and Don'ts of Communication with Foreigners  
International Negotiation  
The American Negotiation Style  
5. Managerial Leadership and Motivation in an International Context
The Shortcomings of Leadership Theories  
Managerial Leadership in Europe  
Managerial Leadership in Japan versus the U.S.  
Leadership Summary  
Motivation and Culture  
Cultural Influence on Motivation  
Applicability of Major Motivation Theories  
Motivation and Japanese Employees  
Global Trends and Motivation  
Case 6: Kiwi Samuri: Secure Fit
Case 7: Frank Davis Comes to Madagascar
Case 8: Culture Clash: Don't Buyouts Always Make Sense
Case 9: Bill Keane
Case 10: Alternative Dispute Resolution
Case 11: Leasing Cargo Space in Granada
Part III: Strategy and Operations
6. International Environment and Strategy
Cultural Aspects of Strategy  
International Environmental Forces  
Generic MNC Strategies  
Industry Characteristics and Strategy  
7. Legal Issues and International Management
Cultural Heritage and Business Law  
National Sovereignty  
International Implications of Legal Issues  
MNC Operational Disputes  
8. Organization of Multinational Operations
Definiion and Functions of Organizing  
The Organization of Multinationals  
Factors Influencing MNC Structure  
Development of International Corporate Structure  
9. Control of International Operations
Purpose and Functions of the Control Process  
Control Mechanisms  
Control Approaches  
Cultural Aspects of MNC Control  
Evolution of MNC Coordination and Control  
Additional Control Problems of MNCs  
Ownership and Host Government Involvement  
10. International Information Systems Management
Computer Based Information Systems  
Information Architecture  
Ramifications of Internationalization for the Information Systems Function  
Building a Global Information System  
Case 12: Daimler-Chrysler Merger
Case 13: Vinhdat Company
Case 14: Langle International Growers, Inc.: Managing a Small Business
Case 15: Global Multi-Products Chile
Case 16: Enron in India
Case 17: Ceramic Brick Factory
Part IV: Human Resources
11. International Human Resource Management
The Transition from Domestic to International Position  
Recruitment and Selection  
Product Life Cycle and International Human Resource Management  
International Management and Intercultural Training and Preparation  
Repatriation Problems  
12. International Labor Relations
Locus of Control in International Workplace Practices  
Host Government Involvement  
International Labor Organizations  
Diversity in International Labor Relations  
Case 18: Barbara and William Harold: A Case Study of Americans Living Abroad in Belfast, North Ireland
Case 19: American Manager in Australia
Case 20: Human Resource Management Practices: A Small Business in a Transition Economy

A well-written text that highlights the tenets of international management in their cultural realities. Current, focused, and grounded in the importance of understanding the diverse business and management practices…to be successful in today’s global environment.” --Jim Giermanski, Belmont Abbey College and Powers International Inc.

Jim Giermanski
Belmont Abbey College and Powers International Inc.

“The presentation is better than anything I have come across elsewhere. It is easy to understand; is grounded in research; and, probably rings true to anyone who has worked in a significantly multicultural environment or who has experienced business transactions in a foreign country.” — Tom Tafolla, National Hispanic University

Tom Tafolla
National Hispanic University

“I have no doubt that students will relate very well to the issues and concepts covered. All students of international management will agree with me that this is a must read.” --Braimoh Oseghale, Fairleigh Dickinson University

Braimoh Oseghale
Fairleigh Dickinson University

“Without a doubt, the author does an outstanding job of bringing many of the concepts to life with the use of countless, but interesting stories, examples, and illustrations that make the book interesting and applicable to the real vs. theoretical world!” —James Woodrow, Vanguard University

James Woodrow
Vanguard University

“A good background to engage students in some meaningful discussions concerning cultural differences and how to respond to them. The mix of concepts with culturally-relevant stories makes it an enjoyable and informative read.” --Nolan Argyle, Valdosta State University

Nolan Argyle
Valdosta State University

In today's culturally diverse environment this book provides a comprehensive approach to recognising and understanding how culture has a significant impact on organisations. Managers would find this book a useful tool in conceptualising how countries approach their work.

Mrs Anita McGowan
Humanities , Croydon College
July 12, 2012

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ISBN: 9781412936903