This practical guide to personnel management is aimed directly at promoting organizational excellence and productivity in the social services. The use of task-based job descriptions and performance appraisal methods are emphasized for their importance in employee recruitment, evaluation, training, career planning and dismissal. Specific guidelines for these central personnel management functions are presented and supported by empirical research and business and social science literature.
Personnel Management and Organizational Effectiveness
Development and Use of Task-Based Job Descriptions
Employee Recruitment and Selection
Designing and Conducting Worker Performance Evaluations
Handling Employee Performance Problems
Staff Development and Career Planning