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Key Concepts in Operations Management
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Key Concepts in Operations Management



July 2010 | 312 pages | SAGE Publications Ltd
Key Concepts in Operations Management introduces a selection of key concepts and techniques in the field.

 

Concise, informative and contemporary, with consideration given to explaining the principles of the topic, as well as the relevant debates and literature, the book contains over 50 concept entries including: Operations Strategy, Managing Innovation, Process Modeling, New Product Development, Forecasting, Planning and Control, Supply Chain Management, Risk Management and many more.

 
PART ONE: THE OPERATIONS FUNCTION
 
Operations
 
System
 
Output
 
Service Science
 
Customers
 
Technology
 
Co-Ordination
 
Planning and Control
 
Integration
 
Risk
 
Theory
 
PART TWO: OPERATIONS STRATEGY
 
Performance
 
Operations Strategy
 
The Operations Strategy Process
 
Trade-offs
 
Location
 
Capacity
 
Process
 
Layout
 
Technology Management
 
Flexibility
 
Real Options
 
PART THREE: INNOVATION MANAGEMENT
 
Managing Innovation
 
New Product Development
 
New Service Development
 
Platform
 
PART FOUR: PROCESS MANAGEMENT
 
Process Management
 
Work
 
Learning Curves
 
Outsourcing
 
PART FIVE: QUALITY
 
Quality
 
Quality Management
 
Statistical Process Control
 
ISO 9000
 
Six Sigma
 
Kaizen
 
PART SIX: INVENTORY
 
Inventory
 
Inventory Systems
 
Material Requirements Planning
 
Just-in-Time Inventory
 
PART SEVEN: PLANNING AND CONTROL
 
Forecasting
 
Aggregate Production Planning
 
Scheduling
 
Project Planning
 
Waiting Line Management
 
Reverse Logistics
 
Yield
 
PART EIGHT: INTEGRATED MANAGEMENT FRAMEWORKS
 
Total Quality Management (TQM)
 
Throughput
 
Responsiveness
 
Time-Based Competition
 
Lean
 
Agility
 
Supply Chain

Book not yet received

Professor Simon Burtonshaw-Gunn
Business School, Northampton University
November 25, 2010

Good text for additional study of the subject matter.

Mr Patrick Mates
Please select your department, Waterford Institute of Technology
November 15, 2010
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Sample Materials & Chapters

Chapter 1: The Operations Function


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