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Journal of Patient Experience

Journal of Patient Experience

eISSN: 23743743 | ISSN: 23743735 | Current volume: 8 | Current issue: 1 Frequency: Continuous

Journal Highlights

  • Indexed in PubMed Central (PMC), Scopus, Clarivate Analytics: Emerging Sources Citation Index (ESCI), ProQuest
  • Publication is subject to payment of an Article Processing Charge (APC)
  • Submit here

Journal of Patient Experience (JPX) is an open access, peer-reviewed journal which focuses on presenting advances and applications that impact the patient experience. Please see the Aims and Scope for further information.

This journal is a member of the Committee on Publication Ethics (COPE).

Submission Information

Submit your manuscript at
Please see the Submission Guidelines page for more information on how to submit your article to the journal.

Open access article processing charge (APC) information

Publication in the journal is subject to payment of an article processing charge (APC). The APC enables JPX to sustain the publication process and to continue forwarding the mission of enhancing patient experience. The APC enables JPX to continue offering free open access to all readers, rather than following a traditional subscription fee model that prohibits readership.

The APC for Research Articles, Case Reports, and Features is $1200.
The APC for Patient Experience Research Briefs, and Perspectives is $900.
There is no charge for Special Interest pieces, and Letters to the Editor.

Manuscripts that were first submitted prior to January 1, 2022 are not subject to an APC.


Please direct any queries to the Managing Editor at

Why Publish Open Access with JPX

  • Visibility and Impact: Anyone anywhere in the world can read, use and cite your research
  • Rigorous Standards: Double-blind peer review policy
  • Flexibility: No page charges and authors can publish full data sets, figures, tables, etc
  • Copyright: Authors retain copyright under a Creative Commons License

Useful Links

Giving voice to our patients and our providers, the Journal of Patient Experience (JPX) is a peer-reviewed, open-access journal.

Journal of Patient Experience (JPX) is dedicated to presenting advances and applications that impact the patient experience. It also serves as a forum to share ideas from industry leaders, caregivers, patients and family members. The Editorial Board believes that incorporating the patient and family perspective to share experiences is important and also feels that patients may have unique perspectives on how healthcare might use patient advisory councils, rounding, access, and transparency (to name a few) to enhance compassionate care of the future. The blending of research, practical findings, innovation and interdisciplinary perspectives makes Journal of Patient Experience a valuable resource across the healthcare spectrum.

JPX has a broad, interdisciplinary readership, including:
• Patient Experience Leaders
• Healthcare Executives
• Clinical Practitioners
• Patients and Caregivers
• Provider Institutions
• Professional Societies
• Quality Improvement and Customer Service Professionals

JPX accepts papers on a wide range of topics, and we are happy to help provide guidance on planning and writing papers for publication. If you are interested to join our panel of peer reviewers to help us maintain the high quality of our publication, please register here.

All work must be original, previously unpublished, and in written in English. Please refer to the Submission Guidelines tab for more information before submitting your manuscript.

Laura Cooley, PhD Academy of Communication in Healthcare, USA
Managing Editor
Jennifer Riggs Riggs Enterprise Corporation, USA
Editor Emeritus
Adrienne Boissy, MD, MA Cleveland Clinic, USA
Editorial Leadership Board
Geri Lynn Baumblatt, MA Articulations Consulting, Difference Collaborative & the Difference Collaborative Alliance, USA
Ramona Davis, PharmD Cleveland Clinic, USA
Christy Dempsey, DNP, MBA, RN, CNOR, CENP, FAAN Press Ganey Associates, LLC, Missouri State University School of Nursing, USA
Naveen Dhawan, MBA University of California, San Francisco, USA
Murat Emirzeglu, PT, MSc Karadeniz Technical University, Turkey
Richard Frankel, PhD Roudebush VA Medical Center, Indiana University School of Medicine The Regenstrief Institute for Health Care, VA HSR, D Center for Health Information and Communication (CHIC), USA
Sheba George, PhD Dept. of Preventive and Social Medicine, Charles R. Drew University of Medicine and Science, USA
Filippo Giliberti, MSc Villabella Residenza Multiservizi, Italy
Krista Hirschmann, PhD Academy of Communication in Healthcare, USA
Sue Kong, MSc, MBA National Health Service (NHS), United Kingdom
Kathy Leonhardt, MD, MPH, CPHQ, CPPS Joint Commission International, USA
Barbara Lewis, MBA Joan’s Family Bill of Rights, DocCom, Academy for Professionalism in Health Care, USA
Deirdre Mylod, PhD Press Ganey Associates, LLC, USA
Julia Ward, PhD, MSN, RN Jefferson College of Nursing Thomas Jefferson University, USA
Anthony Warmuth, FACHE, CPHQ, CPPS Cleveland Clinic, USA
Editorial Review Board
Lisa Allen, PhD Johns Hopkins Medicine, USA
I. Cori Baill, MD University of Central Florida College of Medicine, USA
Mirna Becevic, PhD, FAMIA University of Missouri, USA
Antoinette Bewley, Msc Bsc Cert Ed RGM RSCN EdgeHill University, United Kingdom
Giovanni Biglino, Beng, PhD Bristol Medical School, United Kingdom
Sofica Bistriceanu, MD, PhD EPCCS, Wonca, Romania
Luigi Bonavina, MD, PhD University of Milan Medical School, Italy
Rosemary Caron, PhD, MPH University of New Hampshire, USA
Ryan Chesterman, MPA North American Partners in Anesthesia, USA
Chungyi (Chung-Yi) Chiu, PhD, CRC, LPC University of Illinois at Urbana-Champaign, USA
Ganisher Davlyatov, PhD, MD University of Oklahoma Health Sciences Center, USA
Theresa Dawson, EdD, MS, CCC-SLP, CBIST BrailLink Consulting and Training, USA
Sunil Dixit, MBA, ABD Mount Saint Mary's University, Los Angeles, California, USA
Adiele Dube, MSc South Africa Sports Medicine Association, Allied Health Practitioners Council of Zimbabwe, Zimbabwe
Arzu Erden Karadeniz Technical University, Faculty of Health Science, Turkey
Tina Foster, MD, MPH, MS Dartmouth-Hitchcock Medical Center, USA
Pankaj Garg, FRACP, PhD South Western Sydney Local Health District, NSW, Australia
Olalere Omoyosola Gbolahan University of Ibadan/University College Hospital, Ibadan, Nigeria
Arash Ghaffari-Rafi, MD MSc University of California, Davis School of Medicine, USA
Heather C. Guidone, BCPA Center for Endometriosis Care, USA
Senem Guney, PhD Press Ganey Assoc. - Thought Leadership, USA
Belen Herrero, PhD McGill University Health Centre, Canada
Gretchen Holmes, PhD Memorial Hospital at Gulfport, USA
Nur Atikah Mohamed Hussin, PhD, MSW Universiti Sains Malaysia, Malaysia
Dilraj Kalsi, BMBCh Hippocrates Lounge, United Kingdom
Leo C. Katz, MD, FACP, AGAF, FACG Jefferson Health, USA
Winston Kennedy, PT, DPT, MPH Oregon State University, University of Massachusetts Medical School, USA
Nazeer Khan, MSc, MS, PhD Shifa Tameer-e-Millat University, Islamabad, Pakistan
Kathleen Kieran, MD, MS, MME Seattle Children’s Hospital, USA
Ramesh KSV, MDS Vishnu Dental College, India
Mohan Kumar P, MDS Vishnu Dental College, India
Sigrid Ladores, PhD, RN, PNP, CNE, FAAN University of Alabama at Birmingham School of Nursing, USA
Laurie Lovett Novak, PhD, MHSA Vanderbilt University Medical Center, USA
Courtney Lynn, PhD University of Colorado, USA
Iris Manor Binyamini, PhD Faculty of Medicine, Technion, Israel
Ankit Mehta, MD, FHM, FACP HealthPartners, University of Minnesota (Department of Internal Medicine), USA
Melanie Meyer, PhD University of Massachusetts, Lowell, USA
Jeffrey Millstein, MD, FACP Penn Medicine, USA
David Mohr, PhD VA Boston Healthcare System, USA
Betty Mortensen, DSc, MS, BSN, FACHE, CENP, CXPX Northwest Community Healthcare, USA
Surachat Ngorsuraches, PhD Harrison School of Pharmacy, Auburn University, USA
Roland Nnaemeka Okoro, B. Pharm, PharmD, MClinPharm, PhD candidate University of Maiduguri, Nigeria
Patrick Oben, MD MercyOne Des Moines, Iowa, USA
Daprim Samuel Ogaji, PhD African Centre of Excellence in Public Health and Toxicological Research, University of Port Harcourt, Nigeria
Gülhan Küçük Öztürk, PhD Nevsehir Haci Bektas Veli University, Turkey
Jerry Painter, MS, RD, LDN, CPXP Community Health Systems, USA
Kirtan P. Patel, MD Candidate, MBA Renown Health, Reno, Nevada, USA
Velma L. Payne, PhD, MS, MBA Idaho State University, USA
Lindsey M. Philpot, PhD, MPH Mayo Clinic Department of Medicine, USA
Patrick Pianezza, MHA, CPXP Prime Healthcare, USA
Jen Porter, BA, MBA Privia Health, USA
Denise Quigley, PhD RAND Corporation, USA
Jill M. Rabin, MD Northwell Health, USA
Muneera A. Rasheed University of Bergen, Norway
David Ring, MD PhD Dell Medical School--The University of Texas at Austin, USA
Maruf Hasan Rumi University of Dhaka, Bangladesh
B. Sunil S. De Silva, PhD, MN, RN The Open University of Sri Lanka, Sri Lanka
Taylor Sewell, MD, MBA Columbia University / New York-Presbyterian Hospital, USA
Ashley Singleton, MPH Emory University, USA
Jonathan D. Sonis, MD, MHCM Massachusetts General Hospital Department of Emergency Medicine, Harvard Medical School, USA
Rocco Spagnuolo Department of Experimental Medicine, Magna Graecia University, Catanzaro, Italy
George Turner, PhD Independent Scholar, USA
Özgün Ünal, PhD Sakarya University, Business School, Health Management Department, Turkey
Julie E. Volkman, PhD Bryant University, USA
Joseph S. Weiner, MD, PhD Zucker School of Medicine at Hofstra/Northwell, USA
Jason Wilson, MD, MA University of South Florida, Tampa General Hospital, USA
  • Clarivate Analytics: Emerging Sources Citation Index (ESCI)
  • ProQuest
  • PubMed Central (PMC)
  • Scopus
  • From January 1, 2022, all accepted articles first submitted on or after January 1, 2022 will be subject to an article processing charge (APC) of $1200 for Research Articles/Case Reports/Features and $900 for Patient Experience Research Briefs/Perspectives. There will be no charge for Special Interest pieces and Letters to the Editor. The APC model enables JPX to sustain the publication process and to continue forwarding the mission of enhancing patient experience. The APC enables JPX to continue offering free open access to all readers, rather than following a traditional subscription fee model that prohibits readership.

    This Journal is a member of the Committee on Publication Ethics.

    This Journal recommends that authors follow the Recommendations for the Conduct, Reporting, Editing, and Publication of Scholarly Work in Medical Journals formulated by the International Committee of Medical Journal Editors (ICMJE).

    Please read the guidelines below then visit the journal’s submission site to upload your manuscript. Please note that manuscripts not conforming to these guidelines may be returned. Remember you can log in to the submission site at any time to check on the progress of your paper through the peer review process.

    Only manuscripts of sufficient quality that meet the aims and scope of Journal of Patient Experience will be reviewed.

    As part of the submission process you will be required to warrant that you are submitting your original work, that you have the rights in the work, and that you have obtained and can supply all necessary permissions for the reproduction of any copyright works not owned by you, that you are submitting the work for first publication in the Journal and that it is not being considered for publication elsewhere and has not already been published elsewhere. Please see our guidelines on prior publication and note that Journal of Patient Experience will consider submissions of papers that have been posted on preprint servers; please alert the Editorial Office when submitting (contact details are at the end of these guidelines) and include the DOI for the preprint in the designated field in the manuscript submission system. Authors should not post an updated version of their paper on the preprint server while it is being peer reviewed for possible publication in the Journal. If the article is accepted for publication, the author may re-use their work according to the Journal's author archiving policy.

    If your paper is accepted, you must include a link on your preprint to the final version of your paper.

    If you have any questions about publishing with SAGE, please visit the SAGE Journal Solutions Portal.

    Please Read the Manuscript Submission Guidelines below before submitting your manuscript here:

    1. Open Access
    2. Article processing charge (APC)
    3. What do we publish?
      3.1 Aims & scope
      3.2 Article types
      3.3 Writing your paper
      3.3.1 Making your article discoverable 
    4. Editorial policies
      4.1 Peer Review Policy
      4.2 Authorship
      4.3 Acknowledgements
      4.4 Funding
      4.5 Declaration of conflicting interests
      4.6 Research ethics and patient consent
      4.7 Reporting guidelines
      4.8 Research data
    5. Publishing policies
      5.1 Publication ethics
      5.2 Contributor's publishing agreement
    6. Preparing your manuscript
      6.1 Word processing formats
      6.2 Artwork, figures and other graphics
      6.3 Supplemental material
      6.4 Reference style
      6.5 English language editing services
    7. Submitting your manuscript
      7.1 How to submit your manuscript
      7.2 Title, keywords and abstracts
      7.3 ORCID
      7.4 Information required for completing your submission
      7.5 Permissions
    8. On acceptance and publication
      8.1 SAGE Production
      8.2 Continuous publication
      8.3 Promoting your article
    9. Further information

    1. Open Access

    Journal of Patient Experience is an open access, peer-reviewed journal. Each article accepted by peer review is made freely available online immediately upon publication, is published under a Creative Commons license and will be hosted online in perpetuity. There is no charge for submitting a paper to the journal.

    For general information on open access at SAGE please visit the Open Access page or view our Open Access FAQs.

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    2. Article processing charge (APC)

    If, after peer review, your manuscript is accepted for publication, a one-time article processing charge (APC) is payable. This APC covers the cost of publication and ensures that your article will be freely available online in perpetuity under a Creative Commons licence.

    The article processing charge (APC) is currently $1200 USD. 

    Patient Experience Research Briefs: The article processing charge (APC) for Patient Experience Research Briefs is currently $900.

    Perspectives: The article processing charge (APC) for Perspectives is currently $900.

    Special Interest Pieces: There is no article processing charge (APC) for Special Interest pieces.

    Letters to the Editor: There is no article processing charge (APC) for Letters to the Editor.

    The APC model enables JPX to sustain the publication process and to continue forwarding the mission of enhancing patient experience. The APC enables JPX to continue offering free open access to all readers, rather than following a traditional subscription fee model that prohibits readership.

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    3. What do we publish?

    3.1 Aims & scope

    Before submitting your manuscript to Journal of Patient Experience, please ensure you have read the Aims & Scope.

    3.2 Article types

    For instructions on providing ethics statements on your manuscript, please click here.

    Thank you for considering to publish your article in the Journal of Patient Experience. Manuscripts submitted to JPE should be of interest to a broad audience and are accepted from a variety of professional disciplines. Information on word count and table/figue limits can be found below the paper types. JPE welcomes original manuscripts of the following types:

    Research Articles: Research articles should present original research that describes outcomes, processes, or applications that enhance the patient experience. A range of methods, including qualitative research, quantitative research, and experimental studies are accepted. Papers should include a title page, an unstructured abstract, introduction, methodology, results, discussion, and conclusion sections. More information.

    Case Reports: The purpose of the case report is to share experiences that others may learn from and replicate. Case reports describe a specific problem and then present a potential solution. These should not exceed 1,500 words in length, must have a title page, an unstructured abstract of no more than 150 words, an introduction, description, results, lessons learned, conclusions and up to 20 references, one figure and one table.

    Patient Experience Research Briefs: Patient Experience Brief Reports describe limited results of original research in an abbreviated format. These studies are not appropriate for full-length manuscripts but may report a new methodological approach or describe preliminary research results. For example, this format is appropriate for original studies with smaller sample sizes. The manuscript should address an important patient experience issue, clearly describe the implications of methodological limitations, and adhere to author guidelines. Include sample sizes, methods, primary results, and limitations. Do not exceed 1,500 words (excluding abstract and references). Include an unstructured abstract of no more than 100 words, 15 references, and two tables or figures. Include the following headings: Introduction, Method, Results, Discussion, Limitations, and References.

    Perspectives: Brief, thoughtful communications on current issues pertinent to the patient experience. Perspectives provide a timely, new insight on implications within the broad domain of patient experience. Authors should be experts in their fields, include an element of opinion, and provide a certain depth of analysis and argument. These are not research reports, or promotional pieces about an organization, product, or program. Articles should not exceed 1,200 words, 10 references, one figure and one table. No abstract is required.

    Special Interests: JPE seeks personal narratives, reflections, essays, vignettes, poetry and other creative submissions by patients, caregivers, students, healthcare professionals and others who want to share experiences related to illness, healing, and giving or receiving care. Please review these guidelines before submission.

    Features: Feature articles are miscellaneous articles which help to increase understanding of the patient experience. This may include articles that focus on reporting theory or methodological issues of interest to JPE’s readership or those that provide a review of work in a particular area. Features should be limited to 2,500 words, include an unstructured abstract of 150 words and no more than 50 references.

    Letters to the Editor: Letters to the Editor are considered for publication provided they do not contain material that has been submitted elsewhere. Potential conflicts of interest must be disclosed during submission. Letters in reference to a JPE article must not exceed 200 words (excluding references), and must be received within four weeks after publication of the article. Letters not related to a JPE article must not exceed 500 words (excluding references). Letters should not exceed five references and one figure or table.


    Manuscript Type Abstract Limit Word Count Limit* Tables/Figures Limit APC
    Research Articles 175 words 3,000 4 $1200
    Case Reports 150 words 1,500 1 $1200
    Patient Experience Research Briefs 100 words 1,500 2 $900
    Perspectives No abstract 1,200 1 $900
    Features 150 words 2,500 No limit $1200
    Special Interests No abstract

    Poems: 400 words

    All other types: 1,500 words

    1 No APC
    Letters to the Editor No abstract

    Related to a published article: 200 words

    Not related to a published article: 500 words

    1 No APC

    *word count excludes the abstract, references, appendices, figures/tables and ethical statements

    3.3 Writing your paper

    The SAGE Author Gateway has some general advice and on how to get published, plus links to further resources.

    3.3.1 Making your article discoverable 

    For information and guidance on how to make your article more discoverable, visit our Gateway page on How to Help Readers Find Your Article Online.

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    4. Editorial policies

    4.1 Peer review policy

    Following a preliminary triage to eliminate submissions unsuitable for Journal of Patient Experience all papers are sent out for review. The covering letter is important. To help the Editor in his preliminary evaluation, please indicate why you think the paper suitable for publication. If your paper should be considered for fast-track publication, please explain why.

    The journal’s policy is to have manuscripts reviewed by two expert reviewers. Journal of Patient Experience utilizes a double-anonymize peer review process in which the reviewer and author’s names and information are withheld from the other. All manuscripts are reviewed as rapidly as possible, while maintaining rigor. Reviewers make comments to the author and recommendations to the Editor-in-Chief who then makes the final decision.

    As part of the submission process you will be asked to provide the names of peers who could be called upon to review your manuscript. Recommended reviewers should be experts in their fields and should be able to provide an objective assessment of the manuscript. Please be aware of any conflicts of interest when recommending reviewers. Examples of conflicts of interest include (but are not limited to) the below:

    • The reviewer should have no prior knowledge of your submission
    • The reviewer should not have recently collaborated with any of the authors
    • Reviewer nominees from the same institution as any of the authors are not permitted

    You will also be asked to nominate peers who you do not wish to review your manuscript (opposed reviewers).

    Please note that the Editors are not obliged to invite any recommended/opposed reviewers to assess your manuscript.

    The Editor or members of the Editorial Board may occasionally submit their own manuscripts for possible publication in the journal. In these cases, the peer review process will be managed by alternative members of the Board and the submitting Editor / Board member will have no involvement in the decision-making process.

    Journal of Patient Experience is committed to delivering high quality, fast peer-review for your paper, and as such has partnered with Publons. Publons is a third party service that seeks to track, verify and give credit for peer review. Reviewers for Journal of Patient Experience can opt in to Publons in order to claim their reviews or have them automatically verified and added to  their reviewer profile. Reviewers claiming credit for their review will be associated with the relevant journal, but the article name, reviewer’s decision and the content of their review is not published on the site. For more information visit the Publons website.

    The Editor or members of the Editorial Board may occasionally submit their own manuscripts for possible publication in the journal. In these cases, the peer review process will be managed by alternative members of the Board and the submitting Editor/Board member will have no involvement in the decision-making process.

    4.2 Authorship

    Papers should only be submitted for consideration once consent is given by all contributing authors. Those submitting papers should carefully check that all those whose work contributed to the paper are acknowledged as contributing authors.

    The list of authors should include all those who can legitimately claim authorship. This is all those who:

    (i) Made a substantial contribution to the concept or design of the work; or acquisition, analysis or interpretation of data,
    (ii) Drafted the article or revised it critically for important intellectual content,
    (iii) Approved the version to be published,
    (iv) Each author should have participated sufficiently in the work to take public responsibility for appropriate portions of the content.

    Authors should meet the conditions of all of the points above. Each author should have participated sufficiently in the work to take public responsibility for appropriate portions of the content.

    When a large, multicentre group has conducted the work, the group should identify the individuals who accept direct responsibility for the manuscript. These individuals should fully meet the criteria for authorship.

    4.3 Acknowledgements

    All contributors who do not meet the criteria for authorship should be listed in an Acknowledgements section. Examples of those who might be acknowledged include a person who provided purely technical help, or a department chair who provided only general support. 

    4.3.1 Third party submissions

    Where an individual who is not listed as an author submits a manuscript on behalf of the author(s), a statement must be included in the Acknowledgements section of the manuscript and in the accompanying cover letter. The statements must:

    • Disclose this type of editorial assistance – including the individual’s name, company and level of input
    • Identify any entities that paid for this assistance
    • Confirm that the listed authors have authorized the submission of their manuscript via third party and approved any statements or declarations, e.g. conflicting interests, funding, etc.

    Where appropriate, SAGE reserves the right to deny consideration to manuscripts submitted by a third party rather than by the authors themselves.

    4.3.2 Writing assistance

    Individuals who provided writing assistance, e.g. from a specialist communications company, do not qualify as authors and so should be included in the Acknowledgements section. Authors must disclose any writing assistance – including the individual’s name, company and level of input – and identify the entity that paid for this assistance.

    It is not necessary to disclose use of language polishing services.

    Please supply any personal acknowledgements separately to the main text to facilitate anonymous peer review.

    4.4 Funding

    Journal of Patient Experience requires all authors to acknowledge their funding in a consistent fashion under a separate heading. Please visit the Funding Acknowledgements page on the SAGE Journal Author Gateway to confirm the format of the acknowledgment text in the event of funding, or state that: This research received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.

    4.5 Declaration of conflicting interests

    It is the policy of Journal of Patient Experience to require a declaration of conflicting interests from all authors enabling a statement to be carried within the paginated pages of all published articles.

    Please ensure that a ‘Declaration of Conflicting Interests’ statement is included in your cover letter, after any acknowledgements and prior to the references. If no conflict exists, please state that ‘The Author(s) declare(s) that there is no conflict of interest’.

    4.6 Research ethics and patient consent

    For instructions on providing ethics statements on your manuscript, please click here.

    Medical research involving human subjects must be conducted according to the World Medical Association Declaration of Helsinki.

    Submitted manuscripts should conform to the ICMJE Recommendations for the Conduct, Reporting, Editing, and Publication of Scholarly Work in Medical Journals, and all papers reporting animal and/or human studies must state in the methods section that the relevant Ethics Committee or Institutional Review Board provided (or waived) approval. Please ensure that you have provided the full name and institution of the review committee, in addition to the approval number.

    For research articles, authors are also required to state in the methods section whether participants provided informed consent and whether the consent was written or verbal.

    Information on informed consent to report individual cases or case series should be included in the manuscript text. A statement is required regarding whether written informed consent for patient information and images to be published was provided by the patient(s) or a legally authorized representative. Please do not submit the patient’s actual written informed consent with your article, as this in itself breaches the patient’s confidentiality. The Journal requests that you confirm to us, in writing, that you have obtained written informed consent but the written consent itself should be held by the authors/investigators themselves, for example in a patient’s hospital record. The confirmatory letter may be uploaded with your submission as a separate file.

    Please also refer to the ICMJE Recommendations for the Protection of Research Participants 

    4.7 Reporting guidelines

    The relevant EQUATOR Network reporting guidelines should be followed depending on the type of study. For example, all randomized controlled trials submitted for publication should include a completed CONSORT flow chart as a cited figure and the completed CONSORT checklist should be uploaded with your submission as a supplementary file. Systematic reviews and metaanalyses should include the completed PRISMA flow chart as a cited figure and the completed PRISMA checklist should be uploaded with your submission as a supplementary file. The EQUATOR wizard can help you identify the appropriate guideline. 

    Other resources can be found at NLM’s Research Reporting Guidelines and Initiatives.

    4.8 Research data

    The journal is committed to facilitating openness, transparency and reproducibility of research, and has the following research data sharing policy. For more information, including FAQs please visit the SAGE Research Data policy pages.

    Subject to appropriate ethical and legal considerations, authors are encouraged to:

    • share your research data in a relevant public data repository
    • include a data availability statement linking to your data. If it is not possible to share your data, we encourage you to consider using the statement to explain why it cannot be shared.
    • cite this data in your research

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    5. Publishing policies

    5.1 Publication ethics

    SAGE is committed to upholding the integrity of the academic record. We encourage authors to refer to the Committee on Publication Ethics’ International Standards for Authors and view the Publication Ethics page on the SAGE Author Gateway.

    5.1.1 Plagiarism

    Journal of Patient Experience and SAGE take issues of copyright infringement, plagiarism or other breaches of best practice in publication very seriously. We seek to protect the rights of our authors and we always investigate claims of plagiarism or misuse of published articles. Equally, we seek to protect the reputation of the journal against malpractice. Submitted articles may be checked with duplication-checking software. Where an article, for example, is found to have plagiarized other work or included third-party copyright material without permission or with insufficient acknowledgement, or where the authorship of the article is contested, we reserve the right to take action including, but not limited to: publishing an erratum or corrigendum (correction); retracting the article; taking up the matter with the head of department or dean of the author's institution and/or relevant academic bodies or societies; or taking appropriate legal action.

    5.1.2 Prior publication

    If material has been previously published, it is not generally acceptable for publication in a SAGE journal. However, there are certain circumstances where previously published material can be considered for publication. Please refer to the guidance on the SAGE Author Gateway or if in doubt, contact the Editor at the address given below.

    5.2 Contributor's publishing agreement

    Before publication SAGE requires the author as the rights holder to sign a Journal Contributor’s Publishing Agreement. Journal of Patient Experience publishes manuscripts under Creative Commons licenses. The standard license for the journal is Creative Commons by Attribution Non-Commercial (CC BY-NC), which allows others to re-use the work without permission as long as the work is properly referenced and the use is non-commercial. For more information, you are advised to visit SAGE's OA licenses page.

    Alternative license arrangements are available, for example, to meet particular funder mandates, made at the author’s request. 

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    6. Preparing your manuscript

    6.1 Word processing formats

    Preferred formats for the text and tables of your manuscript are Word DOC, RTF, XLS. LaTeX files are also accepted. The text should be double-spaced throughout and with a minimum of 3cm for left and right hand margins and 5cm at head and foot. Text should be standard 10 or 12 point. Word and (La)Tex templates are available on the Manuscript Submission Guidelines page of our Author Gateway.

    6.2 Artwork, figures and other graphics

    Tables and Figures: All tables and figures must be supplied as separate files and numbered in the order in which they are mentioned in the text. Graphs may be supplied as Excel spreadsheets (one per sheet). Other line drawings should be supplied in a vector graphic file format (e.g. .eps) with a resolution of 800 dpi.

    Photographic illustrations: Illustrations and photos should be rendered with at least 300 dpi and in TIFF or JPEG formats. The required dimensions for cover art are at least 5x7 inches. With the exception of cover art, all color images will be printed in black and white. Color images will appear in color online.

    For more guidance on the preparation of illustrations, pictures and graphs in electronic format, please visit SAGE’s Manuscript Submission Guidelines.

    Figures supplied in color will appear in color online.

    6.3 Supplemental material

    This journal is able to host additional materials online (e.g. datasets, podcasts, videos, images etc.) alongside the full-text of the article. These will be subjected to peer-review alongside the article. For more information please refer to our guidelines on submitting supplementary files, which can be found within our Manuscript Submission Guidelines page. 

    6.4 Reference style

    Journal of Patient Experience adheres to the AMA Manual of Style. View the guide to ensure your manuscript conforms to this style. Authors should try to limit references to those that are essential or most relevant.

    6.5 English language editing services

    We require that manuscripts meet standards of English language used for professional publication.

    Authors seeking assistance with English language editing, translation, or figure and manuscript formatting to fit the journal’s specifications should consider using SAGE Language Services. Visit SAGE Language Services on our Journal Author Gateway for further information.

    Authors might also consider utilizing the services of SPi, a non-affiliated company that offers Professional Editing Services to authors in their scholarly, scientific, technical, or medical manuscripts. SPi specializes in editing and correcting English-language manuscripts written by authors with a primary language other than English. Visit for more information about SPi’s Professional Editing Services, pricing, and turn-around times, or to obtain a free quote or submit a manuscript for language polishing. Please be aware that SAGE has no affiliation with SPi and makes no endorsement of the company.

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    7. Submitting your manuscript

    7.1 How to submit your manuscript

    Journal of Patient Experience is hosted on Editorial Manager, a web based online submission and peer review system. Visit to log in and submit your article online.

    IMPORTANT: Please check whether you already have an account in the system before trying to create a new one. If you have reviewed or authored for the journal in the past year it is likely that you will have had an account created. A tutorial on how to use the system is available.

    Before electronic submission, JPE recommends that authors review the checklist below to ensure they have all the necessary items ready for submission. To facilitate anonymized peer review, the submission process will require that you create these documents as separate files which the system will then build into a PDF.


    1. Separate cover letter that includes a statement of disclosure of possible conflicts of interest
    2. Separate title page should contain the full title of the manuscript, a short title, the author(s) name(s) and affiliation(s), and the name, postal and email addresses of the author for correspondence, the exact word count for the manuscript (not including appendices, figures/tables or the references list), and details of competing interests and other declarations.
    3. Manuscript with unstructured abstract, if applicable and ethics statements*
    4. Separate figure files, separate table files, separate supplementary files, if any
    5. Separate personal acknowledgements, if any

    *For instructions on providing ethics statements on your manuscript, please click here.

    Authors can save their work in progress, proof and submit revisions, check on the status of their article, update personal information, and review their past submission records. Decisions are sent to authors via email. 

    7.2 Title, keywords and abstracts

    Please supply a title, short title, an abstract and keywords to accompany your article. The title, keywords and abstract are key to ensuring readers find your article online through online search engines such as Google. Please refer to the information and guidance on how best to title your article, write your abstract and select your keywords by visiting the SAGE Journal Author Gateway for guidelines on How to Help Readers Find Your Article Online. 

    7.3 ORCID

    As part of our commitment to ensuring an ethical, transparent and fair peer review process SAGE is a supporting member of ORCID, the Open Researcher and Contributor ID. ORCID provides a unique and persistent digital identifier that distinguishes researchers from every other researcher, even those who share the same name, and, through integration in key research workflows such as manuscript and grant submission, supports automated linkages between researchers and their professional activities, ensuring that their work is recognized.

    The collection of ORCID iDs from corresponding authors is now part of the submission process of this journal. If you already have an ORCID iD you will be asked to associate that to your submission during the online submission process. We also strongly encourage all co-authors to link their ORCID ID to their accounts in our online peer review platforms. It takes seconds to do: click the link when prompted, sign into your ORCID account and our systems are automatically updated. Your ORCID iD will become part of your accepted publication’s metadata, making your work attributable to you and only you. Your ORCID iD is published with your article so that fellow researchers reading your work can link to your ORCID profile and from there link to your other publications.

    If you do not already have an ORCID iD please follow this link to create one or visit our ORCID homepage to learn more.

    7.4 Information required for completing your submission

    You will be asked to provide contact details and academic affiliations for all co-authors via the submission system and identify who is to be the corresponding author. These details must match what appears on your manuscript. The affiliation listed on the manuscript should be the institution where the research was conducted. If an author has moved to a new institution since completing the research, the new affiliation can be included in a manuscript note at the end of the paper. At this stage please ensure you have included all the required statements and declarations and uploaded any additional supplementary files (including reporting guidelines where relevant).

    7.5 Permissions

    Authors are responsible for obtaining permission from copyright holders for reproducing any illustrations, tables, figures or lengthy quotations previously published elsewhere. For further information including guidance on fair dealing for criticism and review, please visit our Frequently Asked Questions on the SAGE Journal Author Gateway.

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    8. On acceptance and publication

    If your paper is accepted for publication after peer review, you will be asked to complete the contributor’s publishing agreement. There is no Article Processing Charge (APC) for Journal of Patient Experience. 

    8.1 SAGE Production

    Your SAGE Production Editor will keep you informed as to your article’s progress throughout the production process. Proofs will made available to the corresponding author via our editing portal SAGE Edit, or by email to the corresponding author and should be returned promptly.  Authors are reminded to check their proofs carefully to confirm that all author information, including names, affiliations, sequence and contact details are correct, and that Funding and Conflict of Interest statements, if any, are accurate. Please note that if there are any changes to the author list at this stage all authors will be required to complete and sign a form authorizing the change.

    8.2 Online publication

    One of the many benefits of publishing your manuscripts in an open access journal is the speed to publication. Your article will be published online in a fully citable form with a DOI number as soon as it has completed the production process. At this time it will be completely free to view and download prior to its inclusion in a final journal issue which significantly reduces the lead time between submission and publication. Check the ‘Latest Articles’ tab on the journal website for the latest published content. Articles are batched every quarter into issues and are then available in the Archive.

    8.3 Promoting your article

    Publication is not the end of the process! You can help disseminate your paper and ensure it is as widely read and cited as possible. The SAGE Author Gateway has numerous resources to help you promote your work. Visit the Promote Your Article page on the Gateway for tips and advice.

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    9. Further information

    Any correspondence, queries or additional requests for information on the Manuscript Submission process should be sent to the Journal of Patient Experience Managing Editor as follows: 

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