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Human Resource Management
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Human Resource Management
People, Data, and Analytics

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December 2018 | 728 pages | SAGE Publications, Inc
Human resources is rapidly evolving into a data-rich field but with big data comes big decisions. The best companies understand how to use data to make strategic workforce decisions and gain significant competitive advantage. 

Human Resource Management: People, Data, and Analytics introduces students to the fundamentals of talent management with integrated coverage of data analytics. Features tied to SHRM competencies and data exercises give students hands-on opportunities to practice the analytical and decision-making skills they need to excel in today’s job market. Engaging examples illustrate key HRM concepts and theories, which brings many traditional HRM topics to life. Whether your students are future managers or future HR professionals, they will learn best practices for managing talent in the changing workplace.  

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Preface
 
Acknowledgments
 
About the Authors
 
Part I. HRM in Context
 
Chapter 1. Introduction to Human Resource Management
What Is Human Resource Management?  
Why HRM Matters  
The Changing Context of HRM  
HRM as a Profession  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Correlation Does Not Equal Causation  
Chapter 1 Supplement: The Evolution of HRM  
 
Chapter 2. Strategic HRM, Data-Driven Decision Making, and HR Analytics
What Is a Strategy?  
Strategic HRM: Linking Strategy With HRM  
From Then to Now: The Origins of Strategic HRM  
Strategic HRM, Data-Driven Decision Making, and HR Analytics  
HR Analytics and the Scientific Process  
Ensuring HR Analytics Success  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Describing Your Data  
Chapter 2 Supplement: Steps for Strategy Formulation  
 
Chapter 3. Data Management and Human Resource Information Systems
Managing Data  
Opportunities for Data Management and HRIS  
Challenges for Data Management and HRIS  
Developing a Human Resource Information System  
Implementing a Human Resource Information System  
Getting Technical: Core Information System Concepts  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Data Cleaning  
Chapter 3 Supplement: Sample Job Description for an HRIS Analyst  
 
Chapter 4. Diversity, Inclusion, and Equal Employment Laws
Challenges and Benefits of Managing Diversity Effectively  
An Overview of Equal Employment Opportunity Laws  
Title VII of the Civil Rights Act  
Additional Antidiscrimination Acts and Protections  
Diversity and Inclusion in the Age of HR Analytics  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Using the Chi-Square Test to Assess Disparate Impact  
Chapter 4 Supplement: Deeper Dive Into HRM—EEO-1 Sample Form  
 
Chapter 5. The Analysis and Design of Work
The Analysis of Work and Its Critical Role in HR Practice  
Collecting Job Analysis Data  
Specific Job Analysis Methods and Approaches  
Designing Jobs to Enhance Motivation, Attitudes, Well-Being, and Performance  
Flexible Work Arrangements  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Evaluating Task–KSAO Analysis Data  
Chapter 5 Supplement: Deeper Dive Into HRM: O*NET  
 
Part II. Managing the Talent Life Cycle
 
Chapter 6. Workforce Planning and Recruitment
Understanding the Labor Landscape: Workforce Planning and Forecasting  
The Recruiting Process  
Stages of Recruitment  
Recruiting for Diversity  
A Broader View of Workforce Planning and Recruitment  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: The Transition Matrix and Evaluating Movement Into, Through, and out of an Organization  
Chapter 6 Supplement: Capabilities Offered by Assessing Attraction Outcomes  
 
Chapter 7. Selection Processes and Procedures
Setting the Stage for Selection: Job Analysis, Recruitment, and Legal Issues  
Data-Driven Criteria for Choosing Selection Procedures: Reliability, Validity, and Utility  
Strategically Choosing and Combining Selection Procedures  
Selection Procedures  
Emerging Issues in Selection  
Applicant Reactions to Selection Methods and Procedures  
Deployment of Selection Procedures  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Weighting Predictors via Regression  
Chapter 7 Supplement: The Uniform Guidelines and the SIOP Principles  
 
Chapter 8. Training, Development, and Careers
The Importance of Training in Organizations  
Training Needs Assessment  
Enhancing Learning  
Training Methods  
Evaluating the Effectiveness of Training Programs  
Career Development and Management  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Evaluating a Training Program  
Chapter 8 Supplement: OSHA Training Requirements  
 
Chapter 9. Performance Management
What Is Performance Management?  
Design Features of Performance Management Systems  
Conducting Fair Performance Reviews  
Improving the Effectiveness of Performance Management  
Teaching Managers How to Be Good Coaches and Build Trust  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Using Predictive Analytics to Understand Performance  
Chapter 9 Supplement: Competency Performance Ratings  
 
Chapter 10. Managing Employee Separations and Retention
Understanding and Managing Employee Separations  
Voluntary Turnover  
Managing Employee Retention  
Involuntary Turnover: Dismissals  
Involuntary Turnover: Layoffs  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: How High Is Your Turnover?  
Chapter 10 Supplement: Sample Policy for Employee Separations  
 
Part III. Reward System
 
Chapter 11. Developing a Pay Structure
Pay as a Reward  
Fairness of Rewards  
Developing a Pay Structure  
Person-Based Pay Structures  
Executive Pay  
Pay Administration  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Evaluating Pay Compression  
Chapter 11 Supplement 11.1: Steps for Using the Point-Factor Method  
Chapter 11 Supplement 11.2: Determining Whether a Job Is Exempt or Nonexempt  
 
Chapter 12. Rewarding Performance
Pay as a Motivator  
Theories of Motivation  
Strategy and Pay for Performance  
Pay-for-Performance Programs  
Challenges and Opportunities in Rewarding Performance  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Evaluating Your Merit Pay Program  
Chapter 12 Supplement: Certified Compensation and Benefits Professionals  
 
Chapter 13. Managing Benefits
Benefits as Rewards  
Legally Required Benefits  
Voluntary Benefits  
Administering Benefits Programs  
Communicating Benefits Programs  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Chapter 13 Supplement: Questions to Consider When Designing and Implementing a Paid Time Off (PTO) Program  
 
Part IV. Special Topics in HR
 
Chapter 14. Employee and Labor Relations
Factors Influencing Employee Relations  
Organizational Policies and Procedures  
The Labor Movement  
The Collective Bargaining Process  
Failure to Reach an Agreement  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Chapter 14 Supplement: Management–Union Communication Guidelines  
 
Chapter 15. Employee Safety, Well-Being, and Wellness
The Role of HRM in Worker Safety and Health  
Workplace Safety  
Workplace Stress  
Employee Wellness Programs  
Workplace Interventions: Solutions to Address Specific Well-Being Issues  
Total Worker Health™: An Integrated Approach to Worker Well-Being  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Investigating Employee Stress  
Chapter 15 Supplement: OSHA Poster and Information Sheet  
 
Chapter 16. Opportunities and Challenges in International HRM
Global Transfer of HR Practices  
Important Considerations When Transferring HR Practices Across Borders  
Managing HR Globally  
Management of Expatriates  
Alternatives to Long-Term Relocation Assignments  
Chapter Summary  
Key Terms  
HR Reasoning and Decision-Making Exercises  
Data and Analytics Exercise: Managing Expatriates Using Data  
Chapter 16 Supplement: Designing Global Compensation Systems  
 
Appendix: 2016 SHRM Body of Competency and Knowledge
 
Glossary
 
Notes
 
Index

Supplements

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“The text offers useful and appropriate examples of the use of analytics in HRM.” 

Gwendolyn M. Combs
University of Nebraska Lincoln

“An interesting and novel approach to teaching HRM.” 

Michael W. Hill
University of Georgia

“[This] is a good, comprehensive Human Resource Management textbook for the Undergraduate level or for Graduate students with a concentration in HR.” 

Patricia A. Ippoliti
Rutgers University

“Excellent data-driven text.” 

Kevin J. Hurt
Columbus State University

“A state-of-the-art textbook on HRM.” 

Robert W. Halliman
Austin Peay State University

“…adds elements of currency and insight based on business and industry trends. The book purports to focus on data analysis and improving HR decision making skills based on data, objectivity, ethics, and legal frameworks.”

Jalane Meloun
Barry University

“This [HRM] textbook does a much better job of acknowledging the importance of data and gives students a chance to work with data–a big plus.” 

Brian D. Webster
Ball State University

“This textbook is an all-encompassing book that covers in detail, the critical performance areas of human resource management and how information technology is used for decision making and in creating a competitive advantage.” 

Benjamin B. Yumol
Claflin University

“[Human Resource Management] is a well written, well organized textbook with current cases taken from today’s headlines, laid out in an instructor and student friendly way.  If our college wants to emphasize data driven analytical HRM strategic decision making, this is the perfect introductory text.”  

Otha Carlton Hawkins
Alamance Community College

“With the recent changes to the HR field as a whole to be a more integrated discipline, Bauer et al’s text does a spectacular job of expanding upon core content from organizational behavior, business law, business analytics, leadership, and management and frames that content in an HR lens…this text provides in-depth integration of those topics fused with current case studies and references to popular culture.” 

Lou L. Sabina
Stetson University

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