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Human Resource Management in Public Service
Paradoxes, Processes, and Problems
Sixth Edition
- Evan M. Berman - Victoria University of Wellington, New Zealand
- James S. Bowman - Florida State University, USA
- Jonathan P. West - University of Miami, USA
- Montgomery R. Van Wart - California State University, San Bernardino, USA
June 2019 | 584 pages | CQ Press
Recognizing the inherent tensions and contradictions that result from managing people in organizations, Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. Continuing the award-winning tradition of previous editions, this Sixth Edition helps students to understand complex managerial puzzles and explores the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving.
New to the Sixth Edition:
- Ethics case studies have been added to all the chapters, enabling students to learn about a variety of ethical situations that come up in management.
- Updated and consolidated recruiting strategies offer students a window into the most current methods used in the recruitment process and provide insight into the job seeker’s perspective.
- New examples from a broad range of local, state, federal, and international settings enable students to apply key concepts to common management issues.
Preface
Acknowledgements
Introduction
Part I. Context and Challenges
1. The Public Service Heritage: People, Process, and Purpose
2. Legal Rights and Responsibilities: Laws Governing the Workplace
Part II. Processes and Skills: From Start to Finish
3. Recruitment: From Passive Posting to Social Media Networking
4. Selection: From Civil Service Commissions to Decentralized Decision Making
5. Position Management: Judicious Plan or Jigsaw Puzzle?
6. Employee Motivation: Possible, Probable, or Impossible?
7. Compensation: Vital, Visible, and Vicious
8. Employee-Friendly Policies: Fashionable, Flexible, and Fickle
9. Training and Development: Exploring New Frontiers
10. Appraisal: A Process in Search of a Technique
11. Unions and the Government: Protectors, Partners, and Punishers
12. Collective Bargaining: Structures, Strategies, and Skills
Conclusion: The Future as Opportunity, Not Destiny
Glossary
Index
About the Authors
Supplements
Instructor Resource Site
Password-protected Instructor Resources include the following:
- An author-created Study Questions, contain short answer and essay questions for each chapter.
- Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
“Highly recommended, comprehensive overview of HR, accessible to read and understand for students.”
State University of New York
“It’s a well-organized, thorough text book. I would recommend it for use.”
William Carey University
“[Human Resource Management in Public Service] is an excellent comprehensive choice for graduate students who require a challenging and provocative read.”
Florida State University
“I have taught the course for over 30 years and this is the best book on the market today.”
Florida Gulf Coast University
“Human Resource Management in Public Service addresses public personnel management issue from a public manager’s perspective, not from a personnel specialist’s perspective.”
California State University, Dominguez Hills
The best overall intro to HR I can find. It parallels my course perfectly.
Public Administration Dept, Suny College At Brockport
March 17, 2020
Comprehensive exposition and analysis of public sector and non profit organizational human resources issues.
Public Administration, Penn State Univ-Harrisburg
July 16, 2019
