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Fundamentals of Human Resource Management
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Fundamentals of Human Resource Management
Functions, Applications, and Skill Development

Second Edition


July 2019 | 464 pages | SAGE Publications, Inc
Fundamentals of Human Resource Management: Functions, Applications, Skill Development helps students of all majors build the skills they need to recruit, select, train, and develop employees. Bestselling authors Robert N. Lussier and John R. Hendon explore the important strategic function HR plays in today's organizations. A wide variety of applications, self-assessments, and experiential exercises keep students engaged and help them see the relevancy of HR as they learn skills they can use in their personal and professional lives. The Second Edition includes 13 new case studies and new coverage of the agile workplace, generational differences, gamification, social media, and diversity and inclusion.     

This title is accompanied by a complete teaching and learning package. Contact your SAGE representative to request a demo.
  • Digital Option / Courseware
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      Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life.
  • LMS Cartridge (formerly known as SAGE Coursepacks): Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.  Learn more.
 
Preface
 
Acknowledgements
 
About the Authors
 
PART I • THE HUMAN RESOURCE MANAGEMENT ENVIRONMENT
 
Chapter 1 • Today’s Human Resource Management Process
Why Study Human Resource Management (HRM)?

 
HRM Past and Present

 
Disciplines Within HRM

 
HRM Responsibilities

 
HRM Skills

 
Resources for HRM Careers

 
Practitioner’s Model for HRM

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 1.1 Fracturing the Labor Market: Employment in the Oil Services Industry

 
Skill Builders

 
 
Chapter 2 • Strategy-Driven Human Resource Management
An Introduction to Strategic Planning and the Environment

 
Strategy

 
Structure

 
Organizational Culture

 
An Introduction to Data Analytics and HR Technology

 
Human Resource Management Systems (HRMS)

 
Measurement Tools for Strategic HRM

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 2.1 Catalya Hats: Pulling a Rabbit Out of the Hat or Coming Up Empty Handed?

 
Skill Builders

 
 
Chapter 3 • The Legal Environment
The Legal Environment for HRM and a User’s Guide to Managing People

 
Major Employment Laws

 
Equal Employment Opportunity Commission (EEOC)

 
Sexual Harassment

 
Religious Discrimination

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 3.1 When Religion Is on the Agenda

 
Skill Builders

 
 
PART II • STAFFING
 
Chapter 4 • Workforce Planning: Job Analysis, Design, and Employment Forecasting
Workforce Planning and Workflow Analysis

 
Job Analysis

 
Job Design/Redesign

 
The Job Characteristics Model (JCM)

 
Designing Motivational Jobs

 
HR Forecasting

 
Forecasting Methods

 
Methods for Reconciling a Labor Surplus

 
Methods for Reconciling a Labor Shortage

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 4.1 Walmart’s Everyday Hiring Strategy: Fueling Future Consumer Demand With Passion and Talent

 
Skill Builders

 
 
Chapter 5 • Recruiting Job Candidates
The Recruiting Process

 
Organizational Recruiting Considerations

 
Internal or External Recruiting?

 
Challenges and Constraints in Recruiting

 
Evaluation of Recruiting Programs

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 5.1 Trying to Build When Nobody Wants to Work

 
Skill Builders

 
 
Chapter 6 • Selecting New Employees
The Selection Process

 
Looking for “Fit”

 
Uniform Guidelines on Employee Selection Procedures

 
Applications and Preliminary Screening

 
Testing and Legal Issues

 
Selection Interviews

 
Background Checks

 
Selecting the Candidate and Offering the Job

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 6.1 A Kink in Links of London’s Selection Process

 
Skill Builders

 
 
PART III • DEVELOPING AND MANAGING
 
Chapter 7 • Training, Learning, Talent Management, and Development
The Need for Training and Development

 
The Training Process and Needs Assessment

 
Learning and Shaping Behavior

 
Design and Delivery of Training

 
Assessing Training

 
Talent Management and Development

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 7.1 Doing Crunches at Nestlé: Continuous Improvement of Human Assets

 
Skill Builders

 
 
Chapter 8 • Performance Management and Appraisal
Performance Management Systems

 
Why Do We Conduct Performance Appraisals?

 
What Do We Assess?

 
How Do We Use Appraisal Methods and Forms?

 
Who Should Assess Performance?

 
Performance Appraisal Problems

 
Debriefing the Appraisal

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 8.1 Not Spilling the Beans at Jelly Belly: Developing a More Accurate Performance Appraisal System

 
Skill Builders

 
 
Chapter 9 • Employee Rights and Labor Relations
Managing and Leading Your Workforce

 
Job Satisfaction

 
Commonly Accepted Employee Rights

 
Management Rights

 
Coaching, Counseling, and Discipline

 
Legal Issues in Labor Relations

 
Unions and Labor Rights

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 9.1 Willful Violation, or a Problem That Can Be Corrected?

 
Skill Builders

 
 
PART IV • COMPENSATING
 
Chapter 10 • Compensation Management
Compensation Management

 
Motivation and Compensation Planning

 
Compensation Strategy

 
Legal and Fairness Issues in Compensation

 
Job Evaluation

 
Developing a Pay System

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 10.1 Discounting Everything but Compensation at Costco

 
Skill Builders

 
 
Chapter 11 • Employee Incentives and Benefits
The Strategic Value of Incentives and Benefits

 
Individual Incentives, or Variable Pay

 
Group Incentives

 
Executive Compensation

 
Statutory Benefits

 
Statutory Requirements When Providing Certain Voluntary Benefits

 
Voluntary Benefits

 
Flexible Benefit (Cafeteria) Plans

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 11.1 Best Buy or Best Scam? Trying to Get Commission Results on So-Called Non-Commission Pay

 
Skill Builders

 
 
PART V • PROTECTING AND EXPANDING ORGANIZATIONAL OUTREACH
 
Chapter 12 • Workplace Safety, Health, and Security
Workplace Safety and OSHA

 
The Occupational Safety and Health Administration (OSHA)

 
Employee Health

 
Stress

 
Workplace Security

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 12.1 You Are Not Hurt? Good—You’re Fired!

 
Skill Builders

 
 
Chapter 13 • Ethics, Sustainability, Diversity, and Inclusion
Ethical Organizations

 
Codes of Ethics

 
Corporate Social Responsibility (CSR)

 
Sustainability

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 13.1 CEO Compensation: Do They Deserve Rock Star Pay?

 
Skill Builders

 
 
Chapter 14 • Global Issues for Human Resource Managers
Globalization of Business and Human Resource Management

 
Legal, Ethical, and Cultural Issues

 
Global Staffing

 
Developing and Managing Global Human Resources

 
Compensating Your Global Workforce

 
Trends and Issues in HRM

 
Chapter Summary

 
Key Terms

 
Key Terms Review

 
Communication Skills

 
Case 14.1 The Great Singapore Sale at Jurong Point: Finding and Retaining Bargain Employees

 
Skill Builders

 
 
Glossary
 
Notes
 
Index

Supplements

Instructor Resources
edge.sagepub.com/fundamentalsofhrm2e


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LMS cartridge included with this title for use in Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

The LMS cartridge makes it easy to import this title’s instructor resources into your learning management system (LMS). These resources include:

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  • Sample course syllabi
  • Lecture notes
  • All tables and figures from the textbook 
Don’t use an LMS platform?

You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.
Student Study Site

edge.sagepub.com/fundamentalsofhrm2e

 

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

“Very accessible and concise.”

Katina Sawyer
Villanova University

“Gives the basics of HR in a concise and easy-to-understand format.”

Steven Stovall
Wilmington College

“Concise, clearly organized, well-written, no excessive fluff or unnecessarily lengthy, detailed discussion. Provides a lot of little learning activities and assessments throughout each chapter to keep students engaged.” 

Kelly Mollica
University of Memphis

“This book cleverly positions and links HRM tightly with other functions of the organization. It gives students a clear overview of why HR should be placed in a strategic role within the organization.”

Yi-Yu Chen
New Jersey City University

Great book for beginners in management and HR world. Wonderful examples and a great collection of interactive materials to help the learners grasp the concepts in various ways.

Ghadir Ishqaidef
Business, California State Univ-Chico
February 12, 2020

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