You are here

Resources to help you transition to teaching online

Instructors: To support your transition to online learning, please see our resources and tools page whether you are teaching in the UK, or teaching outside of the UK.

Inspection copy update April 2020: Due to the current restrictions in place in response to COVID-19, our inspection copy policy has changed. Please refer to our updated inspection copy policy for full details. If you have recently placed an inspection copy order with us, we will be in touch to advise of any changes.

Emotional Intelligence at Work
Share

Emotional Intelligence at Work
A Professional Guide

Third Edition
  • Dalip Singh - Joint Secretary, Ministry of Steel, Government of India


November 2006 | 196 pages | SAGE Publications Pvt. Ltd
Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today’s high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions– emotional sensitivity, emotional maturity and emotional competency–which motivate individuals to maximise productivity, manage change and resolve conflicts. A special feature of the book is the references to work done in India, leading to conclusions applicable to the Indian work culture.

The unique features of the third edition include:
— New knowledge assimilated after extensive empirical research
— Practical solutions through real-life case studies
— Practical exercises on how to develop
— Recommendations on how to manage emotional upsets, control anger, develop high self-esteem and empathise with others.
 
Preface
 
Emotional Intelligence: The Concept
 
Emotional Intelligence and Your Personality
 
Can EQ Be Developed?
 
Emotional Skills that Managers Should Learn
 
Emotional Intelligence: The Empirical Evidence
 
Guidelines for Training and Development
 
Guidelines for Training and Development
 
Know Your EQ: Emotional Quotient Test
 
References and Select Bibliography
 
Index

Emotional Intelligence at Work is a practical, informative and well-written book that provides plenty to interest anyone interested in training and management development.

Reviews, Training & Management Development Methods

The book is a collection of personal experiences of the author on emotional management, personal and interpersonal management, self satisfaction and career perfection in the fields of management, administration etc, taking care of social and psychological dimensions of emotional intelligence.

Indian Educational Review

Preview this book

Select a Purchasing Option

ISBN: 9780761935322
£14.99