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Cross-Cultural Management

Cross-Cultural Management
Essential Concepts

Fourth Edition (International Student Edition)
Additional resources:

March 2017 | 336 pages | SAGE Publications, Inc

Cross-Cultural Management: Essential Concepts introduces readers to the fundamentals of cross-cultural management by exploring the influence of culture on interpersonal interactions in organizational settings and examining the ever-increasing number of cross-cultural challenges that global managers face in today’s workplace.

The Fourth Edition reflects the most current thinking on the topic and includes a series of new features including:

  • Enhanced coverage of language issues, offering strategies for improving communication in multinational companies (Ch.6)
  • New discussions about the relationship between immigration and international management (Ch. 11)
  • Increased emphasis on understanding the mechanisms of cross-cultural interactions
  • Best practices for transferring knowledge across cultures (Ch.9)
  • Expanded coverage of cross-generational considerations (Ch.11)
  • New and updated examples, statistics, discussion questions and references.

The book is complemented by a companion website featuring a range of tools and resources for lecturers, including chapter-specific PowerPoint slides, and a Microsoft Word test bank containing multiple-choice, true/false, and open-ended questions for each chapter.

Suitable reading for undergraduate and postgraduate students taking Change Management courses.

Chapter 1: Introduction: The Challenging Role of the Global Manager
Chapter 2: Describing Culture: What It Is and Where It Comes From
Chapter 3: Comparing Cultures: Systematically Describing Cultural Differences
Chapter 4: How Culture Works: Fundamentals of Cross-Cultural Interaction
Chapter 5: The Manager as Decision Maker: Cross-Cultural Dimensions of Decision-Making
Chapter 6: The Manager as Negotiator: Communicating and Negotiating Across Cultures
Chapter 7: The Manager as Leader: Motivation and Leadership across Cultures
Chapter 8: The Challenge of Multicultural Work Groups and Teams
Chapter 9: The Challenge of International Organizations: Structure and Culture
Chapter 10: The Challenge of International Assignments
Chapter 11: The Challenge of Managing Across Cultures in the Future
Name Index
Subject Index


Instructor Resource Site

Password-protected Instructor Resources include :

  • Microsoft Word test bank containing multiple choice, true/false, and open-ended questions for each chapter.
  • Chapter-specific PowerPoint slides

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ISBN: 9781506387529