The author covers in depth the four stages of a team—forming, storming, norming, and performing—clearly illustrating the developmental nature of teams and describing what happens in each stage. Separate chapters are devoted to the responsibilities of team leaders and team members. Problems that occur frequently in groups are highlighted, followed by what-you-can-do sections that offer specific advice. Real-life examples and questionnaires are used throughout the book, giving readers the opportunity for self-evaluation.
- Packed with straightforward strategies for building and supporting well-managed, high-performing teams, this book examines why teams are important, how they function, and what makes them productive.
- Discussions throughout the text focus on diversity within teams: how different ethnic and cultural groups may have differing perceptions of group interactions. The book details specific strategies for respecting divergent beliefs while remaining effective.
- Checklists and self-evaluations provide even more information on the reader’s personal leader or team member style.
- Research references provide readers with the theory and research background for the practical, application-based material in the text.
New To This Edition
- New discussion and insights for the reader on the shift from a team focus to a leader focus, which has had a negative effect on team performance and development.
- Chapters reorganized to help readers learn in a more systematic way
- The first seven chapters are about work groups, team development, and creating high performance teams.
- Chapters 8 and 9 focus on effective team members and leaders.
- The last chapter examines what organizations should do to support their teams.