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Consumer Behavior and Culture
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Consumer Behavior and Culture
Consequences for Global Marketing and Advertising

Second Edition


© 2011 | 424 pages | SAGE Publications, Inc
The Second Edition presents an empirically-based model for integrating culture with consumer behaviour and contains the following updates:

- A new chapter (Chapter 7) is included to bring together the existing and new material on communication, culture, and media behaviour.

- Implications to international marketing and advertising have been removed from the previous edition's Chapter 8 and are integrated in each chapter where appropriate, including relevant advertisements, so that students can understand the real-world implications of the research.

- All data, charts, tables and additional material have been updated

 
Preface
 
1. Consumer Behavior Across Cultures
Global Consumers in a Global Village?  
Globalization and Global Consumer Culture  
Converting and Diverging Consumer Behavior  
Post-Scarcity Societies and the Culture Paradigm  
Global Communities?  
New Media  
Universalism  
Sense of History  
Branding and Advertising: From Global to Multi-Local  
Consumer Behavior  
A Model of Cross-Cultural Consumer Behavior  
Organization of the Book  
Conclusion  
Notes  
 
2. Values and Culture
Values  
Culture Defined  
Comparing Cultures  
National Cultures  
Dimensions of Culture  
Relationship of Man With Nature  
High-Context Communication Culture and Low-Context Communication Culture  
Dimensions of Time  
Hofstede: Five Dimensions of National Culture  
Schwartz: Seven Value Types or Motivational Domains  
Comparing Dimensional Models  
Application to Consumer Behavior  
Culture Relationships  
Conclusion  
Notes  
 
3. Convergence and Divergence in Consumer Behavior
Convergence Theory  
Modernization  
Convergence: Macro and Micro Level  
Convergence/Divergence in Consumer Behavior  
National Wealth as an Explaining Variable  
Over Time, Culture Replaces Income as an Explanatory Variable  
With Increased Wealth, Cultural Values Become Manifest  
Other Measurement Variables  
Urbanization  
Population Density  
Education  
Age Distribution  
Household and Family  
Social Class  
Ethnicity  
Climate  
Consumer Behavior, National Wealth, and Culture  
Conclusion  
Notes  
 
4. The Consumer: Attributes
The Concept of Self  
Implications for Marketing, Branding, and Advertising  
Self-Enhancement and Self-Esteem  
Personality  
The Brand Personality Concept  
Personal Traits  
Brand Personality Traits  
Identity and Image  
Corporate Identity, Brand Identity, and Brand Image  
Attitude  
Attitude and Behavior  
Lifestyle  
Conclusion  
Notes  
 
5. Social Processes
Motivation, Needs, and Drives  
Culture-Related Consumer Needs and Motives  
Emotion  
Emotions in Advertising  
Group Processes  
Family and Relationships: Parents-Children  
Conformity  
Public and Private Space  
Reference Groups  
Opinion Leaders  
Conclusion  
Notes  
 
6. Mental Processes
Cognition and Cognitive Styles  
Learning and Memory  
Cognition and Affect  
Language  
Categorization  
Perception  
The Creative Process  
Attribution  
Locus of Control  
Information Processing  
Involvement Theory  
Decision Making  
Conclusion  
Notes  
 
7. Culture, Communication, and Media Behavior
Communication and Culture  
Communication Styles  
Mass Communication Styles  
Advertising Styles  
Web Communication Styles  
Media Behavior  
The Internet  
Responses to Marketing Communications  
Brand Communications Across Cultures  
The Future of Global Advertising  
Conclusion  
Notes  
 
8. Consumer Behavior Domains
Product Acquisition, Usage, and Ownership  
Food and Beverages  
Nondurable Household Products  
Personal Care and Cosmetics  
Clothing and Footwear  
Household Appliances  
Consumer Electronics and Personal Computers  
Telecommunications  
Luxury Articles  
Cars  
Leisure  
Finance  
Shopping and Buying Behavior  
Complaining Behavior  
Brand Loyalty  
Adoption and Diffusion of Innovations  
Predicting Market Development Across Cultures  
Conclusion  
Notes  
 
Appendix A: GNI per Capita at Purchasing Power Parity 2008 (US$) and Hofstede Country Scores for 68 Countries
 
Appendix B: Data Sources
 
Name Index
 
Subject Index
 
About the Author

Difficult to find the right textbook for a course in consumer behaviour and culture. However, this was the best we could find. Material, examples, and facts somewhat outdated though, but Hofstede's framework on cultural dimensions creates a good foundation for this text book and its theories.

Mr Kim Moller
Faculty of Management, Royal Roads University
October 24, 2016

Nice culmination of information for my new PG International Marketing and Customers module

Mrs Caroline jane Lowish
Faculty of Business & Law, University of Lincoln
January 26, 2016

I like the book and its richness to combine, culture and consumer behaviour.
It is an essential supplementary book for my course. However, for the courses that has culture as a core part i would recommend the book.
Qeis Kamran

Mr Qeis Kamran
Economics & Management, ISM Interntional School of Management
May 30, 2015

The book gives a good basis for the better understanding of consumer behavior theories through cultural examples. The structure is clear and figures help digesting the psychological oriented themes as well. It will be a good help for the students' project work and supporting thesis work.

Dr Zita Kelemen
Marketing and Media Institute, Corvinus University of Budapest
January 24, 2014

This book provides great insights for students as well as scholars interested in the field of consumer behaviour in a marketing or advertising context.

Mrs Anna karina Kjeldsen
Aarhus School of Business, Aarhus University
December 12, 2013

we are using Global Marketing and Advertising of de Mooij

Mrs Karin Steijger
International Marketing, Hogeschool TIO
November 13, 2013

Useful, particularly as my course adopts cultural perspectives.

Dr Clea Bourne
Media and Communication, Goldsmiths College
January 27, 2013

The focus on culture and core consumer behavior theories with around-the-world applications might bring more in-depth and interesting discussions than the other book, Global Marketing and Advertising: Understanding Cultural Paradoxes, which students found harder to understand.

Dr Hye Jin Yoon
Temerlin Advertising Institute, Southern Methodist University
January 19, 2013

Good examples and case studies. Has feature already in lectures.

Ms Julia Calver
UK Centre for Events Management, Leeds Metropolitan University
November 28, 2012

Excellent book

Dr Ibrahim Alsahouly
Business Administration , Misr International University
October 31, 2012

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ISBN: 9781412979900
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