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Organizational Behavior

Organizational Behavior
A Critical-Thinking Approach

Help your students think critically and bring organizational behavior concepts to life

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February 2016 | 560 pages | SAGE Publications, Inc

Organizational Behavior provides insight into OB concepts and processes through a first-of-its-kind active learning experience. Thinking Critically challenge questions tied to Bloom’s taxonomy appear throughout each chapter, challenging you to apply, analyze, and create. Unique, engaging case narratives that span several chapters along with experiential exercises, self-assessments, and interviews with business professionals foster your abilities to think critically and creatively, highlight real-world applications, and bring OB concepts to life.

The authors provide a “big picture” framework that illustrates how individual processes, team processes, influence processes, and organizational processes impact important organization outcomes such as individual performance, job satisfaction, team performance, and organizational performance. Rich with thought-provoking content and practical applications, you will walk away with critical thinking skills that help you make effective and thoughtful decisions.


Key Features:


  • Critical-thinking approach equips you with the mindset and skills needed to thrive in today’s complex organizations
  • Rich, extended case study narratives inspired by real people and real events illustrate OB concepts and critical thinking in action
  • A robust chapter on leadership examines classic leadership theories and timely approaches such as empowering leadership and servant leadership
  • A unique chapter on creativity and innovation explores how managers can use creativity to solve problems, motivate employees, and inspire teams.

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SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. Learn more at

Part 1. Introduction
Chapter 1. Why Organizational Behavior Matters
What Is Organizational Behavior and Why Is It Important?  
Managing Human Capital  
Behavioral Science Disciplines That Contribute to OB  
A Critical-Thinking Approach to OB  
OB Challenges and Opportunities  
Global Ethics  
Three Levels of Analysis in OB  
Positive OB and High-Involvement Management  
Part 2. Individual Processes
Chapter 2. Diversity and Individual Differences
Diversity in OB  
The Importance of Individual Differences  
Nature Versus Nurture  
Myers-Briggs Type Indicator and the Four Temperaments  
The Big Five Model  
Other Personality Attributes  
Chapter 3. Emotions, Attitudes, and Stress
Emotions in Organizational Behavior  
Emotions in the Workplace  
Attitudes and Behavior  
Common Workplace Attitudes  
Stress in the Workplace  
Stress-Related Outcomes and Wellness  
Chapter 4. Perceptions and Learning
Perception: Interpreting Our Environment  
Components of the Selection Process  
Why is Perception Important?  
Common Perceptual Distortions  
Common Attribution Errors  
Learning Processes: Behavioral Theory  
Learning Processes: The Cognitive View  
Chapter 5. Motivation: Concepts and Theoretical Perspectives
The Motivation Process  
Needs Theories  
Equity Theory  
Goal-Setting Theory  
Expectancy Theory  
Chapter 6. Motivation: Practices and Applications
Intrinsic Motivation  
Types of Extrinsic Rewards  
Motivation Through Job Design  
Psychological Empowerment  
Nontraditional Work Schedules  
Part 3. Teams and Teamwork
Chapter 7. Teams
Teams and Teamwork in Contemporary Organizations  
Types of Teams  
A Model of Team Effectiveness: Context and Composition  
A Model of Team Effectiveness: Processes and Outcomes  
Team Decision Making  
Chapter 8. Decision Making and Ethics
Decision Making and Problem Solving  
A Rational Model of Decision Making  
Decision Making in the Real World  
Ethical Decision-Making Approaches  
Chapter 9. Creativity and Innovation
Creativity and Innovation in Individuals, Teams, and Organizations  
A Three-Component Model of Creativity  
Support for Creativity in Organizations  
The Innovation Process  
Types of Innovation in Organizations  
Chapter 10. Conflict and Negotiation
Conflict in Teams and Organizations  
Conflict Management Strategies  
Trust in Organizations  
Negotiation and Dispute Resolution  
Bargaining Approaches  
Part 4. Leadership and Influence Processes
Chapter 11. Leadership Perspectives
What is Leadership?  
Formal and Informal Leadership  
Basic Leadership Types  
Early Leadership Perspectives  
Contemporary Leadership Perspectives  
Power-Distributing Leadership Perspectives  
Values-Based Leadership Perspectives  
Cross-Cultural Leadership  
Leadership and Gender  
Chapter 12. Influence, Power, Politics
Power: Definition and Overview  
Basic Sources of Power  
Using Power: Tactics for Influencing Others  
Consequences of Influence Tactics  
Organizational Politics  
Chapter 13. Effective Communication
The Role of Effective Communication in Influencing Others  
Types of Communication Channels  
Barriers to Communication  
Communicating in Organizations  
Cross-Cultural Communication  
Part 5. Organizational Context
Chapter 14. Organizational Culture
Characteristics of Organizational Culture  
Artifacts of Organizational Culture  
Functions of Organizational Culture  
Types of Organizational Cultures  
Shaping Organizational Culture  
Chapter 15. Organizational Strategy
Organizational Strategy  
Organizational Learning as a Strategic Process  
Adapting Organizational Practices Across Cultures  
International Assignments and Career Development  
Chapter 16. Organizational Change and Development
The Change Process  
Forces for Change  
Resistance to Change  
Organizational Development  
Types of OD Change Interventions  
Chapter 17. Organizational Structure, Design, and Technology
Organizational Structure  
Basic Organizing Concepts  
Types of Organizational Structures  
Organizational Design  
Integrating Technology  
Name Index
Subject Index


Student Study Site

SAGE EDGE FOR STUDENTS enhances learning in an easy-to-use environment that offers:

  • Mobile-friendly flashcards that strengthen understanding of key terms and concepts, and make it easy to maximize your study time, anywhere, anytime
  • Mobile-friendly practice quizzes that allow you to assess how much you’ve learned and where you need to focus your attention
  • A customized online action plan that helps track your progress and enhance the learning experience
  • Chapter summaries with learning objectives that reinforce the most important material
  • Video and multimedia resources tied to learning objectives that bring concepts to life, making learning easier
  • Exclusive access to influential SAGE journal content that ties important research and scholarship to chapter concepts to strengthen learning
Instructor Resource Site

SAGE COURSEPACKS FOR INSTRUCTORS makes it easy to import our quality content into your school’s LMS. Intuitive and simple to use, it allows you to

Say NO to…

  • required access codes
  • learning a new system 

Say YES to…

  • using only the content you want and need
  • high-quality assessment and multimedia exercises

For use in: Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

Don’t use an LMS platform? No problem, you can still access many of the online resources for your text via SAGE edge.

SAGE coursepacks include:

  • Our content delivered directly into your LMS
  • Intuitive, simple format that makes it easy to integrate the material into your course with minimal effort
  • Pedagogically robust assessment tools that foster review, practice, and critical thinking, and offer a more complete way to measure student engagement, including:
    • Diagnostic chapter pre tests and post tests that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives
    • Test banks built on AACSB standards and Bloom’s Taxonomy that provide a diverse range of test items with ExamView test generation
    • Activity and quiz options that allow you to choose only the assignments and tests you want
    • Instructions on how to use and integrate the comprehensive assessments and resources provided
  • Video resources tied to learning objectives that bring concepts to life and make learning easier, featuring:
    • Corresponding multimedia assessment options that automatically feed to your gradebook
    • Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions
  • Editable, chapter-specific PowerPoint® slides that offer flexibility when creating multimedia lectures so you don’t have to start from scratch but you can customize to your exact needs
  • Lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions
  • Lively and stimulating experiential exercises that can be used in class to reinforce active learning
  • Sample course syllabi with suggested models for structuring your course that give you options to customize your course in a way that is perfect for you
  • Teaching notes for the cases that include sample answers to case questions, as well as summaries and analyses
  • Sample answers to questions in the text that provide an essential reference
  • Additional critical-thinking challenges including suggested writing prompts and assignments
  • Ethical Dilemmas based on real-world scenarios help students develop their ethical decision making skills
  • Suggested film clips showing OB in the movies that include analysis and critical-thinking questions
  • Integrated links to the FREE interactive eBook that make it easy for your students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources
  • All tables and figures from the textbook 

“Today’s students are best served if we can show them how to bridge theory with practice. Today’s students will serve the world if they can demonstrate what they have learned best in college.”

Audrey M. Parajon
Wilmington University

“Innovative and well-structured text with emphasis on current business issues and emerging topics.”

Frederick R. Brodzinski
The City College of New York

“I think the text is on the right track. I really value the end of chapter material. You have pioneered some enhancements in that arena that will give the Neck text competitive advantage. It offers a fresh take on some familiar material.”

David J. Biemer
Texas State University

“The text is well-written and easy to follow. I like the extended narratives running through the chapters.  They provide solid real-life examples of how the theory plays out in practice, which is particularly important for students who have limited experience with or understandings of organizations and work.  Stories are memorable and will help remember and associate concepts.”

Marla Lowenthal
University of San Francisco

“This text is current and has all the theory and practical applications that we need to teach OB and prepare our students for the world of work. These extended narratives are very useful in linking together the concepts in adjacent chapters to real world situations. The cases and study questions are especially useful to help students learn.”

Warren Matthews
LeTourneau University

Sample Materials & Chapters

Chapter 1

Chapter 7

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ISBN: 9781506314402