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PLEASE NOTE: Sage UK Distribution including UK Books Customer Services will be closed for a stocktake from 27th November to 29th November. This affects only book orders and queries from the UK. Any orders placed during this period; or queries emailed, will be dealt with as normal when service resumes on 2nd December. Thank you for your patience and we apologise for any inconvenience caused.

Caroline Kelly Teesside University, UK

Caroline Kelly is a Senior Lecturer in Social Work at Teesside University. Her social work background spans across adults and children, but particularly with people with learning disabilities, people with mental health problems and older people. Interests include achieving service improvements in safeguarding adults and inclusion.