Transformational Leadership in Banking
Challenges of Governance, Leadership and HR in a Digital and Disruptive World
- Anil K. Khandelwal - Former Chairman and Managing Director of Bank of Baroda and Dena Bank, India
Despite their many achievements, public sector banks continue to face several challenges, such as increasing non-performing assets, depleting market share and low market capitalization. In the context of competition and digitalization requiring new business models, this book argues for a fundamental shift in the structure and process of governance, including board-level autonomy, CEOs tenure and compensation, people process, talent development and building a leadership pipeline, to make banks resilient, strong and future-proof.
A must-read for anyone interested in the health of Indian banking.
Dr Anil K. Khandelwal is a respected banking figure who has earned his stripes through his well-recognized work at Bank of Baroda (BOB). In this book, Dr Khandelwal makes a powerful case for urgent and integrated reforms in the banking sector. This compilation by him offers timely solutions by focusing on issues that I couldn’t agree more with and are needed for a strong governance structure and nurturing the right talent. I highly recommend this book for those who want to seriously understand the challenges faced by banks in India.
Dr Anil K. Khandelwal’s edited book on transformational leadership in banking is both timely and instructive, with excellent perspectives on the issues of governance, leadership and HR in a digital environment. The book is a blueprint for transformation and reforms, especially in public sector banks, and will be of immense value to policymakers, regulators, board members, CEOs, researchers and to all those in leadership roles and the public at large.
Dr Khandelwal is a living legend for BOB. He has been a distinguished former chairman who pretty much invented a new template of an HR-driven transformation in terms of managing public sector banks, and BOB was his laboratory. This book, edited by Dr Khandelwal, not only brings fresh insights from his pen but is also an outstanding curated collection of essays and observations that encompass the broad spectrum of issues that confront banks today. As we face another crisis since COVID, there is no doubt that the answers to our problems must be in new ways of working and talent management. I am confident that all readers of this book would come away educated, enlightened and wiser.
This book by Dr Khandelwal, who is a thought leader and authority on leadership and governance, is quite timely. What makes the book exceptional is its focus on intangibles such as leadership, governance and talent in transforming banks, which are normally ignored. Strong board leadership is needed to pilot internal reforms to make individual banks technology-driven and customer-centric. The book is strongly recommended to policymakers, senior bankers and academics as rich source material for reforms.
With the unique perspective of someone who has weathered it all as a head of not one, but two public sector banks, Dr Khandelwal provides a compelling, thought-provoking narrative and practical know-how on transformational leadership in the high-octane banking industry. This multifaceted account provides powerful examples of case studies, best practices and experiences of governance, change management and innovation by seasoned professionals and CXOs in systemically critical organizations. I feel the book will be of immense value to the C-suite, academics, regulators and policymakers alike. This is a must-read for every forward-thinking leader and HR practitioner.
This book provides invaluable insights into the world of banking and guides us on what is required to succeed in these turbulent times. There is no better person than Anil Khandelwal to draw from his rich experience and understanding of the sector in putting together this collection of writings—a must-read for all.
Leadership is all about converting adversity into an opportunity for transformation. The twin forces of technology and a global pandemic are a perfect setting to unlock the potential of public sector banks in India. As usual, Anil Khandelwal has curated an excellent set of chapters, case studies and interviews, and he offers a roadmap to transformational leadership for Indian banks.
This timely collection of chapters, interviews and case studies on the role of leadership and people development in contemporary Indian banking, provides insightful perspectives on how the banking sector can become an engine for India’s economic development.
Dr Anil Khandelwal’s edited book on transformational leadership is a great contribution especially in the banking sector, where operational perspectives have guided leader’s decisions at a time when market insights, customer centricity, agile technologies and processes and talent development should have been the priorities. This book’s strength is an excellent amalgam of academic research and practice. Dr Khandelwal himself is a transformational leader, and hence, this book will be a great contribution to our understanding of the transformation process and leadership in the banking industry.
This exceptional book probes the structural issues framing public banks and suggests mechanisms that will improve the health of the financial system. Bank nationalization did raise India’s savings rate, but finance was intermediated inefficiently. This landmark book focuses on governance, the composition of bank boards, tenure of CEOs, compensation, leadership pipeline and talent management, and provides insights as to how public sector banks can become strong and profitable institutions. Policymakers would do well to act fast on these recommendations.