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The SAGE Handbook of Conflict Communication

The SAGE Handbook of Conflict Communication
Integrating Theory, Research, and Practice

Second Edition
Edited by:

April 2013 | 912 pages | SAGE Publications, Inc
First Edition winner of the 2007 Distinguished Book Award from the Communication & Social Cognition Division of the National Communication Association.

The means to express conflict is through communication (verbal and nonverbal messages); likewise, the means to manage and address conflict is through communication.

The Second Edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.

Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Key Features: Examines conflict in multiple contexts: Rather than focusing on a single context, the Handbook's four parts focus on contexts in which conflict occurs - conflict in relationships and families, conflict at work, conflict in communities, and conflict in international/intercultural situations - and includes an understanding of how each context impacts the others. Integrates research and practice: The art and science of conflict are blended together by integrating research and practice so that practitioners and scholars know both the theoretical explanations of conflict as well as the skills needed to address conflict.

Offers a thorough review of literature: This book assembles the knowledge base of the field of conflict communication in one volume. A thorough review of literature provides access to a vast amount of research. Since culture shapes the way we view and communicate about conflict, a strong emphasis is placed on cultural diversity.

Linda L. Putnam
1. Definitions and Approaches to Conflict and Communication
Edward L. Fink & Deborah A. Cai, with Qi Wang
2. Quantitative Methods for Conflict Communication Research
Min Jiang & Patrice M. Buzzanell
3. Qualitative Research on Communication and Conflict
Stella Ting-Toomey
Overview of Interpersonal Conflict
Laura Guerrero
Conflict, Emotion, and Conflict
Michael Roloff
Social Cognition & Conflict
John Caughlin, Anita Vangelisti, Sylvia Mikucki
Conflict in Dating and Maritial Relationships
Ascan Koerner
Family Conflict Communication
Keri Bolton Oetzel
Family Dysfunction and Mental Health Issues
Dan Canary
Interpersonal Conflict Competence
John Oetzel
Overview of Organizational Conflict
Jeanne Brett, Brosh Teucher, Brian Gunia
Pamela Lutgen-Sandvik
Workplace Bullying
Scott Poole, Johny Garner
Perspectives on Workgroup Conflict and Communication
Erika Kirby, Chad McBride, Stacy Wieland
Work/Family Conflict
Jessica Jameson
Conflcit Management in Health Care Settings
Vincent Waldron, Jeffrey Kassing
Management of Organizational Conflict
John Oetzel
Overview of Community Conflict
George Cheney, Madeline Maxwell
Community conflict, ethics, and civic engagement
Eytan Gilboa
Media and international conflict
Tarla Rai Peterson, Andrea Feldpausch-Parker
Environmental conflict communication
Randall Rogan
Communicating terrorism
Stephen Croucher
Spirituality and conflict: An emerging field of inquiry
Stephen Littlejohn
Moral conflict
Kevin Barge
Dialogue, conflict, and community
Stella Ting-Toomey
Overview of Intercultural Conflict
Mark Orbe, Melodi Hayes, Angela Putman
Interracial and interethnic conflict in the U.S.
Cynthia Stohl, Robert McCann, Hassan Abu Bakar
Conflict management in the international/global workplace
Benjamin Broome, Ann-Sofi Jakobsson Hatay
Building peace in divided societies: The role of intergroup dialogue
Stella Ting-Toomey, John Oetzel
Intercultural conflict competence model
Beth Fisher-Yoshida
Conflict and intercultural transformation
John Oetzel, Stella Ting-Toomey
Conclusion: Integrating the levels and future directions
Tricia Jones
Conflict Resolution Education
Young Kim
The Identity Factor in Intercultural Conflict
Kathryn Sorrells
Intercultural conflict, globalization, and social justice
Brian Spitzberg
Intimate Partner Violence
Ted Zorn, Shic Ganesh, Mary Simpson, Kirstie McCallum
Management of Organizational Conflict
Julie Lucero, Nina Wallerstein
Trust, conflict, and community-academic partnerships
Tenzin Dorjee
Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches
Stella Ting-Toomey, John G. Oetzel, Willow J. Anderson
Conflict Communication in Contexts: Organizing Themes and Future Directions
Stella Ting-Toomey & John G. Oetzel
Laura K. Guerrero
4. Emotion and Communication in Conflict Interaction
Michael E. Roloff & Courtney N. Wright
5. Social Cognition & Conflict
John P. Caughlin, Anita L. Vangelisti, and Sylvia L. Mikucki-Enyart
6. Conflict in Dating and Marital Relationships
Brian H. Spitzberg
7. Intimate Partner Violence
Ascan Koerner
8. Family Conflict Communication
Keri Bolton Oetzel
9. It Happens in Real Life: The Complexities of Conflict and Mental Health within Families
Daniel J. Canary, Sandra G. Lakey, & Alan L. Sillars
10. Managing Conflict in a Competent Manner: A Mindful Look at Events that Matter
John G. Oetzel & Stella Ting-Toomey
Brosh M. Teucher, Jeanne M. Brett, & Brian C. Gunia
11. Negotiation
Johny T. Garner & Marshall Scott Poole
12. Perspectives on Workgroup Conflict and Communication
Pamela Lutgen-Sandvik & Courtney Vail Fletcher
13. Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-told Tale of Workplace Bullying
Erika L. Kirby, Stacey M. B. Wieland, & M. Chad McBride
14. Work/Life Conflict
Tricia S. Jones
15. Building Constructive Conflict Communities through Conflict Resolution Education
Jessica Katz Jameson & Kelly Fudge Albada
16. Conflict Management in Health Care Settings
Kirstie McCallum & Mary Simpson
17. Systems within Systems: Law, Management, and Participation-Based Conflict Management Systems within Organizations
John G. Oetzel & Stella Ting-Toomey
George Cheney, Gary Beck, & Rebecca J. Cline
18. Community Conflict, Ethics, and Civic Engagement
Tarla Rai Peterson & Andrea Marie Feldpausch-Parker
19. Environmental Conflict Communication
Julie E. Lucero & Nina B. Wallerstein
20. Trust in Community-Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development
Stephen M. Croucher
21. Religion and Conflict: An Emerging Field of Inquiry
Stephen W. Littlejohn & Kristen L. Cole
22. Moral Conflict and Transcendent Communication
J. Kevin Barge & Dorothy C. Andreas
23. Communities, Conflict, and the Design of Dialogic Conversations
Stella Ting-Toomey & John G. Oetzel
Young Yun Kim
24. The Identity Factor in Intercultural Conflict
Mark P. Orbe, Melodi A. Everett, & Angela L. Putman
25. Interracial and Interethnic Conflict and Communication in the United States
Tenzin Dorjee
26. Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches
Cynthia Stohl, Robert M. McCann, & Hassan Abu Bakar
27. Conflict in the Global Workplace
Benjamin J. Broome
28. Building Cultures of Peace: the Role of Intergroup Dialogue
Stella Ting-Toomey & John G. Oetzel
29. Culture-Based Situational Conflict Model: An Update and Expansion
Beth Fisher-Yoshida
30. Transforming Intercultural Conflict through the Context of Relationship
John G. Oetzel, Stella Ting-Toomey, & Willow J. Anderson
31. Conflict Communication in Contexts: Organizing Themes and Future Directions

Sample Materials & Chapters

Chapter 9

Chapter 13

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ISBN: 9781412987790

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