The Management of Counselling and Psychotherapy Agencies

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Colin Lago - University of Sheffield, UK
Duncan Kitchin - University of Sheffield, UK

Other Titles in:
Counselling and Psychotherapy (General)

October 1998 | 160 pages | SAGE Publications Ltd

The authors of this book provide clear guidelines on the many aspects of knowledge, skill and management expertise increasingly required by all counselling services. Due consideration and detailed advice is given on a broad range of essential issues, from setting up a counselling service to customer relations and quality control.

Topics examined include: implications of funding; budgeting; staffing; location and furnishing of premises; daily working routines; how to ensure a competent, professional, safe and ethical working practice; and the sheer complexities of being a manager of therapists.

Laying the Foundations

Creating a Counselling Service

Building a Sound Structure

Management Issues

Staff Recruitment and Selection

Ensuring Competent, Professional and Safe Practice

Daily Working Practices

Managing Crisis

Managing Managing!

`This is a most useful resource book for those involved in setting up and/or managing agencies..This book is particularly strong on the employment and management of counsellors and the environment in which they are to work, and the development of good standards' - Counselling

`This practical book is a must for any one who has just completed a Diploma in Counselling and is about to set up in private practice or start a counselling service.... A very useful, handy reference book that I would recommend, not only to anyone contemplating setting up a counselling service, but to individuals and organisations already in operation.' - British Journal of Guidance & Counselling