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Skill Development for Generalist Practice

Skill Development for Generalist Practice
Exercises for Real-World Application

March 2019 | 248 pages | SAGE Publications, Inc

Skill Development for Generalist Practice offers an array of competency-building exercises addressing foundational social work knowledge as well as skills and values across micro, mezzo, and macro levels of practice. Designed to be actively used during class time, exercises embrace the diverse range of clients encountered by social workers in various practice settings and reflect a commitment to serving those who are the most vulnerable, at risk, disadvantaged, and marginalized from society.

Introduction for Students
Chapter 1: Introductory Exercises
Exercise 1.1: Defining Generalist Social Work Practice

Exercise 1.2: Why pursue social work?

Exercise 1.3: What will you bring to the class?

Chapter 2: The Purpose and Nature of Generalist Social Work Practice
Definition of Generalist Social Work Practice

Social Work: Key Concepts and Definitions

Exercise 2.1: Ways of Helping

The Eco-Map

Exercise 2.2: Creating an Eco-map

The Generalist Helping Process

Exercise 2.3: Understanding the Generalist Helping Process

Chapter 3: Working with Diverse Clients Using Cultural Competence and Humility
The NASW Standards

Exercise 3.1: An Exploratory Values Clarification Exercise Addressing [Vulnerable Population X]

Individuals With Disabilities

Exercise 3.2: An Exploratory Values Clarification Exercise Addressing Individuals with Disabilities

Exercise 3.3: Rank Order—A Values Clarification Exercise Addressing Disabilities

Exercise 3.4: Working With Individuals With Intersectional Identities by Employing Cultural Understanding and Cultural Humility: Three Case Analyses

Chapter 4: Understanding Values and Ethics
Definitions: Ethical Dilemma vs. Ethical or Clinical Challenge

Exercise 4.1: Discussion Questions

The Process of Values Clarification as Preparation for Practice

Exercise 4.2: Rank Order

Exercise 4.3: Exploring Your Values

Exercise 4.4: Operationalizing the Core Values of Social Work

Exercise 4.5: Values Application and Decision Making

Self-Determination vs. Paternalism

Summary of Ethical Decision-Making Guidelines

Exercise 4.6: The Ethics Debate

Exercise 4.7: Resolving Ethical Dilemmas

Chapter 5: Communicating: Empathy and Authenticity
Key Concepts for Discussion

Exercise 5.1: Developing Empathy and Rapport

Exercise 5.2: “Of Course I Want To help You”

Exercise 5.3: Handling Challenges in Rapport Building: Content-to-Process Shifting

Technology and Communication

Exercise 5.4: Some Tech Play

Chapter 6: Communicating: Verbal Following/Active Listening Skills
Fundamentals of Communication and Feedback

Furthering, Paraphrasing, Closed-Ended Responses, and Open-Ended Responses

Exercise 6.1: Closed- vs. Open-Ended Interview

Seeking Concreteness, Summarizing, and Focusing

Exercise 6.2: Seeking Concreteness

Exercise 6.3: Blending Open-Ended, Closed-ended, Empathic, and Concrete Responses to Maintain Focus

Interpretation, Additive Empathy, and Confrontation

Exercise 6.4: Additive Empathy, Interpretation, and Confrontation

Engaging Clients With Mobile and Digital Technology

Chapter 7: Multidimensional Client Assessment
Key Concepts and Definitions

Exercise 7.1: Where Should We Start, Mr. M?

Exercise 7.2: The Assessment of Antonia

Exercise 7.3: Addressing Multidimensional Assessment, Mr. B

Identifying Skills and Strengths From a Bio-Psycho-Social-Spiritual Perspective

Exercise 7.4: Creating a Culturally Relevant Multidimensional Assessment Eco-Map for Mr. B

Exercise 7.5: The Role of Culture in an Initial Assessments

Exercise 7.6: Screening for Depression and Suicide

Home Assessments and Safety: The Home Visit

Exercise 7.7: A Student’s First Solo Home Visit

Generalist Social Work Assessments

Exercise 7.8: Comparison of Generalist Assessments

Chapter 8: Developing and Negotiating SMART Client Goals And Formulating a Contract
Formulating and Negotiating Goals: Key Concepts and Definitions

Exercise 8.1: Specifying Global Goals

Exercise 8.2: Translating Goals Into Action

Exercise 8.3: Elements of the Plan Worksheet

Exercise 8.4: Goal or Objective Worksheet?

Formulating a Contract

Exercise 8.5: Going Beyond the Goals to Create the Contract

Chapter 9: Understanding Family Functioning
Definitions and Key Concepts

Exercise 9.1: Exploring Family Roles, Rules, Patterns, and Culture

Family Development: A Dominant Culture View of the Family Life Cycle

Exercise 9.2: Identifying Family Life Cycle Stages

Family Engagement and Interventions

Exercise 9.3: Analyzing an Initial Family Interview

Exercise 9.4: Exploring Family Patterns and Structure Using a Genogram

Chapter 10: Working with Groups
Definitions and Group Types

Group Life Cycle

Exercise 10.1: Group Type and Stage of Development

Group Leadership Skills and Behaviors

Human Services Teams and Interprofessional Practice

Technology Use with Groups and Teams

Exercise 10.2: Identifying Group Leadership Skills in Treatment Groups

Exercise 10.3: Identifying Group Leadership Skills in Task Groups

Exercise 10.4: A Therapeutic Process Group in Action

Exercise 10.5: Participating in a Task Group

Chapter 11: Working with Organizations
Key Concepts for Working with and in Organizations

Exercise 11.1: Design an Organization

Domain and Task Environment as a Basis for Organizational Assessment

Exercise 11.2: SWOT Analysis

Exercise 11.3: Employing Basic Communication and Advocacy Skills in An Organization

Interprofessional Practice

Exercise 11.4: Social Work’s Role on the Interprofessional Team

Exercise 11.5: Clinical Director Opening at New Hope Human Services

Chapter 12: Macro Practice: Community Development and Organizing
Key Concepts and Definitions

Exercise 12.1: A Fence or an Ambulance

Exercise 12.2: When Do Private Problems Become Public Issues?

Exercise 12.3: Alternative Use of the Cases

Exercise 12.4: Moving from Micro to Macro Practice

Chapter 13: Managing Barriers to Change and the Client–Social Worker Relationship
Threats to the Relationship between the Social Worker and the Client

Exercise 13.1: Responding to Relationship Barriers

Working With Involuntary Clients

Exercise 13.2: Engaging the Involuntary Client

The Role of Advocacy and Facilitating Client Empowerment

Exercise 13.3: Overcoming Organizational Barriers

Social Workers at Their Best: Self-Care Promotes Competent Care

Exercise 13.4: Exploring Self-Care

Chapter 14: Termination, Consolidating Gains, and Follow-Up
Tasks Embodied in Termination

Five Types of Termination

Consolidating Gains, Planning Maintenance Strategies, and Follow-Up

Evaluation of Practice

Exercise 14.1: Managing Termination

Exercise 14.2: Ms. W’s Last Appointment

Exercise 14.3: Judy’s Decision—A Nine-Month Relationship

Exercise 14.4: Kevin—An Unexpected Termination

Exercise 14.5: Ralph—An Unexpected Termination

Exercise 14.6: Managing Follow-Up With Mrs. Wilson

Exercise 14.7: Revisiting the Jones Family for Termination of Treatment

Chapter 15: Documentation
Elements of documentation

Exercise 15.1: Better Expression

Exercise 15.2: Draft a Document

Answer Key for Exercise 15.1: Document Commentary and Revisions

Chapter 16: In-Depth Case Analysis Exercises
Case 1: Not in My Backyard

Case 2: A Breach of Confidentiality

Case 3: The Case of Jane: Version 1

Case 4: The Case of Jane: Version 2

Case 5: A New Year’s Eve Crisis

Case 6: Neighborhood Conflict

Case 7: We Should Have Safety Personnel With Us

Case 8: A Crisis in Confidence

Case 9: What Do I Do Now?

Chapter 17: Real-World Experiential Exercises
Experiential Exercise Options

About the Authors

"This is an excellent supplement to any direct practice class as each chapter would correspond to concepts discussed in class. The text provides a brief overview of important concepts which are essential to successfully tackle the expansive exercises in each chapter."

Lorri McMeel
University of St. Francis

"The simplified nature of this workbook will help students focus on what is most important in the chapters and advancing their social work practice knowledge, values, and skills in an accessible and easy-to-read format."

Elizabeth Russell
The College at Brockport

"This textbook has co-joined classroom instruction and practical skills and presented both to the student in a comprehensive and entirely relatable manner."

Tanya Johnson-Gilchrist
University of South Florida

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