BUSINESS IN AN ENTREPRENEURIAL WORLD
Chapter 1 The Business of Business
The Building Blocks of a Business
The Role of Business in the World Today
Social Responsibility and Ethical Decision Making
Chapter 2 Business Without Borders
From Multinational Corporations to Startups in a Flat World
Models to Help Improve Your Cultural Awareness
Chapter 3 The Entrepreneurial Mindset
The Entrepreneurial Mindset
Growth Mindset Versus Fixed Mindset
The Entrepreneurial Mindset in Depth
How Entrepreneurs Really Think
BLOCK 1 THE OFFERING
Chapter 4 Business Creation
Business Creation Through Entrepreneurship Is the Economic Engine of Society
The Truth About Entrepreneurship
Types of Entrepreneurship
Opportunities—Not Ideas—Create Businesses
The IDEATE Method of Opportunity Recognition
Chapter 5 Business Models
What Is a Business Model?
The Most Common Components of a Business Model
The Business Model Canvas Tool
Business Model Disruption
Chapter 6 Business Strategy for Competitive Advantage
The Importance of Business Strategy
The Four Generic Strategies and Competitive Advantage
External Strategic Analysis
Internal Strategic Analysis
BLOCK 2 MARKETS AND CUSTOMERS
Chapter 7 Marketing & Sales
The Role of Marketing and Sales in Business
Modern Selling Techniques
Chapter 8 Customers and Market Segments
How Customers Create Markets
Consumer Behavior and Buying Decisions
BLOCK 3 STRUCTURE AND PURPOSE
Chapter 9 Organizational Structure and Design
Elements of Organizational Structure
Traditional Organizational Structures
Contemporary Organizational Structures
Primary Factors in Determining Structural Type
Chapter 10 Organizational Mission and Culture
Organizational Mission, Vision, and Values
Dimensions of Organizational Culture
Employee Fit With Organizational Culture
Clues to Help Decipher Organizational Culture
BLOCK 4 PEOPLE INSIDE THE BUSINESS
Chapter 11 Management and Leadership
The Four Functions of Management
Essential Management Skills
Leading Versus Managing Others
Diversity, Equity, and Inclusion (DEI)
Chapter 12 Human Resource Management
Human Resource Management and Talent Management
Recruitment and Selection for Diversity and Inclusion
Onboarding and Training Employees
Retaining Employees Through Compensation
Chapter 13 Motivation and Empowerment
Motivation and Empowerment in Business
Combining Both Intrinsic and Extrinsic Motivators
Motivation Through Empowerment and Self-Leadership
Chapter 14 Communication in Business
The Role of Communication
Barriers to Effective Communication
Communicating in Organizations
Cross-Cultural Communication
BLOCK 5 PERFORMANCE
Chapter 15 Operations and Quality Management
The Operations Behind Running a Business
Types of Production Methods
Chapter 16 Data Management and Analytics
Data Communication Networks
Chapter 17 Accounting and Financial Statements
Accounting Is the Language of Business
The Three Major Financial Statements
Connecting the Three Statements
Analyzing Performance: Ratio Analysis
Chapter 18 Financial Management
Financial Management Overview
Equity and Debt Financing
The Cash Conversion Cycle
Internal Financial Controls
Appendix A: Legal Issues (Online Only Chapter)
Appendix B: Putting It All Together: The Business Impact Deck