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Human Resource Management

Human Resource Management
People, Data, and Analytics

November 2018 | 728 pages | SAGE Publications, Inc
Winner of the 2020 Most Promising New Textbook Award from the Textbook & Academic Authors Association (TAA)

Human resources is rapidly evolving into a data-rich field but with big data comes big decisions. The best companies understand how to use data to make strategic workforce decisions and gain significant competitive advantage. 

Human Resource Management: People, Data, and Analytics introduces students to the fundamentals of talent management with integrated coverage of data analytics. Features tied to SHRM competencies and data exercises give students hands-on opportunities to practice the analytical and decision-making skills they need to excel in today’s job market. Engaging examples illustrate key HRM concepts and theories, which brings many traditional HRM topics to life. Whether your students are future managers or future HR professionals, they will learn best practices for managing talent in the changing workplace.  

FREE POSTER: Am I Making a Good Human Resource Management Decision?

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About the Authors
Part I. HRM in Context
Chapter 1. Introduction to Human Resource Management
What Is Human Resource Management?

Why HRM Matters

The Changing Context of HRM

HRM as a Profession

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Correlation Does Not Equal Causation

Chapter 1 Supplement: The Evolution of HRM

Chapter 2. Strategic HRM, Data-Driven Decision Making, and HR Analytics
What Is a Strategy?

Strategic HRM: Linking Strategy With HRM

From Then to Now: The Origins of Strategic HRM

Strategic HRM, Data-Driven Decision Making, and HR Analytics

HR Analytics and the Scientific Process

Ensuring HR Analytics Success

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Describing Your Data

Chapter 2 Supplement: Steps for Strategy Formulation

Chapter 3. Data Management and Human Resource Information Systems
Managing Data

Opportunities for Data Management and HRIS

Challenges for Data Management and HRIS

Developing a Human Resource Information System

Implementing a Human Resource Information System

Getting Technical: Core Information System Concepts

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Data Cleaning

Chapter 3 Supplement: Sample Job Description for an HRIS Analyst

Chapter 4. Diversity, Inclusion, and Equal Employment Laws
Challenges and Benefits of Managing Diversity Effectively

An Overview of Equal Employment Opportunity Laws

Title VII of the Civil Rights Act

Additional Antidiscrimination Acts and Protections

Diversity and Inclusion in the Age of HR Analytics

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Using the Chi-Square Test to Assess Disparate Impact

Chapter 4 Supplement: Deeper Dive Into HRM—EEO-1 Sample Form

Chapter 5. The Analysis and Design of Work
The Analysis of Work and Its Critical Role in HR Practice

Collecting Job Analysis Data

Specific Job Analysis Methods and Approaches

Designing Jobs to Enhance Motivation, Attitudes, Well-Being, and Performance

Flexible Work Arrangements

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Evaluating Task–KSAO Analysis Data

Chapter 5 Supplement: Deeper Dive Into HRM: O*NET

Part II. Managing the Talent Life Cycle
Chapter 6. Workforce Planning and Recruitment
Understanding the Labor Landscape: Workforce Planning and Forecasting

The Recruiting Process

Stages of Recruitment

Recruiting for Diversity

A Broader View of Workforce Planning and Recruitment

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: The Transition Matrix and Evaluating Movement Into, Through, and out of an Organization

Chapter 6 Supplement: Capabilities Offered by Assessing Attraction Outcomes

Chapter 7. Selection Processes and Procedures
Setting the Stage for Selection: Job Analysis, Recruitment, and Legal Issues

Data-Driven Criteria for Choosing Selection Procedures: Reliability, Validity, and Utility

Strategically Choosing and Combining Selection Procedures

Selection Procedures

Emerging Issues in Selection

Applicant Reactions to Selection Methods and Procedures

Deployment of Selection Procedures

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Weighting Predictors via Regression

Chapter 7 Supplement: The Uniform Guidelines and the SIOP Principles

Chapter 8. Training, Development, and Careers
The Importance of Training in Organizations

Training Needs Assessment

Enhancing Learning

Training Methods

Evaluating the Effectiveness of Training Programs

Career Development and Management

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Evaluating a Training Program

Chapter 8 Supplement: OSHA Training Requirements

Chapter 9. Performance Management
What Is Performance Management?

Design Features of Performance Management Systems

Conducting Fair Performance Reviews

Improving the Effectiveness of Performance Management

Teaching Managers How to Be Good Coaches and Build Trust

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Using Predictive Analytics to Understand Performance

Chapter 9 Supplement: Competency Performance Ratings

Chapter 10. Managing Employee Separations and Retention
Understanding and Managing Employee Separations

Voluntary Turnover

Managing Employee Retention

Involuntary Turnover: Dismissals

Involuntary Turnover: Layoffs

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: How High Is Your Turnover?

Chapter 10 Supplement: Sample Policy for Employee Separations

Part III. Reward System
Chapter 11. Developing a Pay Structure
Pay as a Reward

Fairness of Rewards

Developing a Pay Structure

Person-Based Pay Structures

Executive Pay

Pay Administration

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Evaluating Pay Compression

Chapter 11 Supplement 11.1: Steps for Using the Point-Factor Method

Chapter 11 Supplement 11.2: Determining Whether a Job Is Exempt or Nonexempt

Chapter 12. Rewarding Performance
Pay as a Motivator

Theories of Motivation

Strategy and Pay for Performance

Pay-for-Performance Programs

Challenges and Opportunities in Rewarding Performance

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Evaluating Your Merit Pay Program

Chapter 12 Supplement: Certified Compensation and Benefits Professionals

Chapter 13. Managing Benefits
Benefits as Rewards

Legally Required Benefits

Voluntary Benefits

Administering Benefits Programs

Communicating Benefits Programs

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Chapter 13 Supplement: Questions to Consider When Designing and Implementing a Paid Time Off (PTO) Program

Part IV. Special Topics in HR
Chapter 14. Employee and Labor Relations
Factors Influencing Employee Relations

Organizational Policies and Procedures

The Labor Movement

The Collective Bargaining Process

Failure to Reach an Agreement

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Chapter 14 Supplement: Management–Union Communication Guidelines

Chapter 15. Employee Safety, Well-Being, and Wellness
The Role of HRM in Worker Safety and Health

Workplace Safety

Workplace Stress

Employee Wellness Programs

Workplace Interventions: Solutions to Address Specific Well-Being Issues

Total Worker Health™: An Integrated Approach to Worker Well-Being

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Investigating Employee Stress

Chapter 15 Supplement: OSHA Poster and Information Sheet

Chapter 16. Opportunities and Challenges in International HRM
Global Transfer of HR Practices

Important Considerations When Transferring HR Practices Across Borders

Managing HR Globally

Management of Expatriates

Alternatives to Long-Term Relocation Assignments

Chapter Summary

Key Terms

HR Reasoning and Decision-Making Exercises

Data and Analytics Exercise: Managing Expatriates Using Data

Chapter 16 Supplement: Designing Global Compensation Systems

Appendix: 2016 SHRM Body of Competency and Knowledge


Instructor Resource Site

Instructors: The following online resources are included FREE with this text. For a brief demo, contact your sales representative today. 

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    • Diagnostic chapter pre tests and post tests that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives
    • Test banks built on Bloom’s Taxonomy and tied to AASCB guidelines and SHRM guidelines that provide a diverse range of test items with ExamView test generation
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  • Assignable SAGE Premium Video (available via the Interactive eBook version, linked through SAGE coursepacks) that is tied to learning objectives, and curated and produced exclusively for this text to bring concepts to life and appeal to different learning styles, featuring: 
    • Inside HR video interviews of real-world professionals demonstrating how they use HR concepts in their day-to-day work
    • SHRM and TEDTalk videos illustrate human resource management concepts using a variety of relatable scenarios and assessment questions challenge students to apply and analyze these workplace situations 
    • Corresponding multimedia assessment options that automatically feed to your gradebook
    • Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions
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  • Lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions
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  • Instructor’s Manual includes answers to in-text questions, discussion questions, case notes, and exercises
  • All tables and figures from the textbook 
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  • Chapter learning objectives that reinforce the most important material
  • Video resources that bring concepts to life, are tied to learning objectives, and are curated and produced exclusively for this text 
  • SAGE journal articles that tie important research and scholarship to chapter concepts to strengthen learning

“A refreshing approach to HRM that highlights the importance of HRM in maintaining and building the bottom line for companies and enhancing work environments.”

Robert W. Halliman
Austin Peay State University

“The practice and science of HR come together!”

Joseph Simon
Casper College

“I would say that this HR textbook is a more research-focused and data-driven textbook. It really focuses on the importance of leveraging data to make more informed HR decisions. It is evidence-based and draws more heavily on research. I think it is a textbook that would challenge our students more and better prepare them for the changing nature of human resources.” 

Kathleen Jones
University of North Dakota

“[This is] an upper-level HRM textbook that presents material with a data-focused approach. The textbook covers traditional HRM concepts such as job analysis, talent management, and occupational safety and health through the use of a data-analytics approach, in which students actually practice implementing HRM decisions using data.”

Caitlin A. Demsky
Oakland University

“[This is] the start of a new era in HR textbooks by linking content to the SHRM competencies and making the concepts more applicable in practice using the EBDM approach.” 

Randy McCamey
Tarleton State University

“Very quantitative in its application. References a great deal of research from SHRM and heavy emphasis on data analytics.” 

Terry J. Schindler
University of Indianapolis

“The text provides relevant and current research data through real world scenarios which impacts current HRM challenges.”

Mike Bojanski

“This text provides a very engaging and illustrative overview and analysis of current topics in HRM.  It engages the students to think beyond the content of the book and evaluate how they have been or how they want to be treated in organizations from an HR perspective.”

Bruce Gillies
California Lutheran University

“This text is an excellent Introduction to Human Resources text. Its major advantage over competing books is the conveying the growing importance of analytics in HR management.” 

Jeffrey Hefel
Saint Mary’s University of Minnesota

“This textbook is very well written and extremely detailed. I feel like all of the HR books I have used are not this in-depth in their scope nor do they cover so many important topics. In addition, all of the information in the text is supported by research and current real-world examples.” 

Candice A. Osterfeld Ottobre
University of Akron

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