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Designing and Managing Programs

Designing and Managing Programs
An Effectiveness-Based Approach

Sixth Edition

November 2022 | 288 pages | SAGE Publications, Inc

This classic text for social work and human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, Designing and Managing Programs incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a human services program at the local agency level.

Written by leaders in the field, it guides students through the process from beginning to end. Meaningful examples—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world. The Sixth Edition contains new examples and references, and updates based on changes to federal regulations.

An instructor website at includes essay questions, PowerPoint slides, and suggested assignments designed by the authors.

PART I: Assessing Current Practices
1 Contemporary Issues in Human Service Program Planningand Administration
PART II: Problem Analysis/Needs Assessment
2 The Contribution of Theory to Program Planning
3 Understanding Social Problems
4 Needs Assessment: Theoretical Considerations
5 Needs Assessment: Approaches to Measurement
PART III: Planning, Designing, and Tracking the Intervention
6 Selecting the Appropriate Intervention Strategy
7 Organizational Mission and Program Goals, Objectives, and Activities
8 Designing Effective Programs
9 Designing Effectiveness-Based Information Systems
Part IV: Calculating the Value and Cost of the Intervention
10 Performance Measurement, Monitoring, and Program Evaluation
11 Impact Program Evaluation and Hypothesis Testing
12 Budgeting for Financial Control, Management, and Planning
13 Developing Line-Item, Functional, and Program Budgeting Systems


Instructor Resource Site

Online resources included with this text

The online resources for your text are available via the password-protected Instructor Resource Site, which offers access to all text-specific resources, including editable, chapter-specific PowerPoint® slides and suggested essay questions to accompany the book.

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I adopted this textbook(Its a great textbook). It would be great if you could provide a paperback version to professors.
Most of us spend hours staring at screens. It has caused problems for professors like me (blurry vision, eyestrain, and dry eye).

I understand it will reduce your profit but it shows that you care for educators health.

Thanks alot
Dr. A

Amin Alizadeh
College of Ed & Human Development, University Of Delaware
February 3, 2023