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Dare to Lead
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Dare to Lead
The Transformation of Bank of Baroda

First Edition
  • Anil K. Khandelwal - Former Chairman and Managing Director of Bank of Baroda and Dena Bank, India
Critical Acclaim


March 2013 | 454 pages | SAGE Publications Pvt. Ltd
Dare to Lead is the fascinating story of how Anil K. Khandelwal transformed Bank of Baroda (BOB) from being just another public sector bank into one of the most valuable brands in Indian banking.

This is the story of the leadership challenges, management solutions and personal and professional excitement the author experienced in transforming the 97-year-old bank into a modern, tech-savvy, customer-centric bank.

This book is an excellent blueprint for undertaking transformation in large, geographically dispersed public sector enterprises. It describes how a large-sized bank was transformed on all parameters with clear vision, execution discipline, customer centricity and people engagement.

The author emphasizes that large-scale transformation can be undertaken successfully only if the CEO shows courage to change the status quo and mobilize the human effort within the organization.

The story of BOB's transformation has captured international attention and finds its mention in Harvard Business Review, Human Resource Development International and the book The India Way by the Wharton School faculty.

 
Foreword Peter Cappelli
 
Prologue
Public Sector Banks: An Overview  
The Beginning of a Long Journey  
Seed Time  
A Jobless Job  
An Affair with Operations  
Walking on Fire  
Travails of Co-Leadership  
Dena Bank: My First Brush with Leadership  
Return of the Native  
First 100 Days  
Rowing Together  
Crafting the Future  
Communication for Action  
Engine of Growth: Building Human Capital  
Engaging the Foot Soldiers  
Dealing with Unions  
Rebranding: From Plastic Surgery to DNA Change  
Innovating for Customers  
Connecting with Customers  
Romancing with Retail  
Technology on Roller Coaster  
Back to Basics  
Creating India's International Bank  
Reshaping the Roots  
Rebirth of a Branch  
Working with the Board  
Celebrating the Glory  
Last 100 Days  
Farewell  
My Leadership Code  
Epilogue  
Khandelwal's Leadership: An Academic Perspective Pradip Khandawalla
 
Annexures
 
Bibliography
 
Index

A telling saga of leadership revealed in engaging prose...narrated in a simple and straightforward manner...the story is full of passion, the zeal to do something really great...Mr Khandelwal has synthesized his wisdom and experiences into 18 key pointers, which is the hallmark of the book...a valuable case study reference for CEOs of public sector and private sector banks, senior management executives, management consultants, HR professionals, and management teachers and students.

ASCI Journal of Management
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ISBN: 9788132111016
£21.99