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Business & Society
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Business & Society
A Strategic Approach to Social Responsibility & Ethics

Ninth Edition

Other Titles in:
Business Policy

December 2025 | 600 pages | SAGE Publications, Inc
Formerly published by Chicago Business Press, now published by Sage

Business & Society: A Strategic Approach to Social Responsibility & Ethics integrates business and society into organizational strategies to showcase social responsibility as an actionable and practical field of interest, grounded in sound theory. In corporate America today, social responsibility has been linked to financial performance and is a major consideration in strategic planning. This innovative Ninth Edition ensures that business students understand and appreciate concerns about philanthropy, employee well-being, corporate governance, consumer protection, social issues, and sustainability, helping to prepare them for the social responsibility challenges and opportunities they will face throughout their careers.

This text is offered in Sage Vantage, an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support.

Instructors, see how Vantage works! 
Take a brief self-guided tour with our interactive demo
 
Preface
 
Chapter 1: Social Responsibility Framework
Social Responsibility Defined

 
Development of Social Responsibility

 
Global Nature of Social Responsibility

 
Benefits of Social Responsibility

 
Framework for Studying Social Responsibility

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 2: Strategic Management of Stakeholder Relationships
Stakeholders Defined

 
The Role of Stakeholders

 
Building Stakeholder Confidence

 
Development of Stakeholder Relationships

 
Implementing a Stakeholder Perspective in Social Responsibility

 
Link Between Stakeholder Relationships and Social Responsibility

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 3: Corporate Governance
Corporate Governance Defined

 
History and Practice of Corporate Governance

 
Corporate Governance and Social Responsibility

 
Corporate Governance and Social Responsibility

 
Corporate Governance Around the World

 
Future of Corporate Governance

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 4: Business, Government, and Regulation
Government’s Regulatory Influence on Business

 
Government’s Nonregulatory Influence on Business

 
Government’s Focus on Deregulation

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 5: The Impact of Business on Government and the Political Environment
The Contemporary Political Environment

 
Influencing Government

 
Laws and Regulations

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 6: Business Ethics and Ethical Decision-Making
The Nature of Business Ethics

 
Foundations of Business Ethics

 
Ethical Issues in Business

 
Understanding the Ethical Decision-Making Process

 
Developing an Ethical Culture

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 7: Strategic Approaches to Improving Ethical Behavior
Scope and Purpose of Organizational Ethics Programs

 
Establishing Systems to Monitor, Enforce, and Improve the Ethics Program

 
Institutionalization of Business Ethics

 
Ethical Leadership

 
Requirements of Ethical Leadership

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 8: Employee Relations
Employee Stakeholders

 
Responsibilities to Employees

 
Strategic Implementation of Responsibilities to Employees

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 9: Consumer Relations
Consumer Stakeholders

 
Responsibilities to Consumers

 
Strategic Implementation of Responsibilities to Consumers

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 10: Community Relations and Strategic Philanthropy
Community Stakeholders

 
Responsibilities to the Community

 
Corporate Philanthropy

 
Strategic Philanthropy

 
Link to Social Responsibility

 
Social Entrepreneurship

 
Benefits of Strategic Philanthropy

 
Implementation of Strategic Philanthropy

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 11: Technology Issues
The Nature of Technology

 
Technology’s Influence on the Economy

 
Technology’s Influence on Society

 
Strategic Implementation of Responsibility for Technology

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 12: Sustainability and the Environment
The Nature of Sustainability and the Environment

 
Global Environmental Issues

 
Environmental Policy and Regulation

 
Alternative Energy

 
Business Response to Sustainability Issues

 
Strategic Implementation of Environmental Responsibility

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Chapter 13: Social Responsibility in a Global Environment
Cultural Intelligence

 
Global Stakeholders

 
Global Development

 
Global Reporting Standards

 
Summary

 
Key Terms

 
Discussion Questions

 
Experiential Exercise

 
 
Case 1: The Heart Behind the Duck: Aflac Ethics in Action
 
Case 2: Crypto Crash and Burn: Inside the FTX Fallout
 
Case 3: The EV Industry Races Toward a Sustainable Future
 
Case 4: A Bitter Pill for Johnson & Johnson
 
Case 5: Chevron Puts More Energy Into Sustainability
 
Case 6: Shein Shifts Fast Fashion into Overdrive
 
Case 7: Silicon Valley Breaks the Bank
 
Case 8: Big-Box Retailer Walmart Sets Big ESG Goals
 
Case 9: Google Searches for an Edge in the AI Race
 
Case 10: Ground for Celebration: Sustainable Innovation at illycaffè
 
Case 11: Mattel Gets Dolled Up for a Greener Future
 
Case 12: Toshiba: From Tech Titan to Turmoil
 
Case 13: How Cisco Hard-Coded Conscious Culture
 
Case 14: Climbing Higher: Patagonia’s Path to Purpose-Driven Profits
 
Case 15: From Basement Brews to Better Business: The New Belgium Way
 
Glossary
 
Notes
 
Index

Supplements

Instructor Resource Site
Instructor Resources
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Ferrell, Thorne, and Ferrell's Business and Society text has worked very well to support our emphasis on sustainability and the future of business here at Portland State University. The text matches our students’ abilities to consider a variety of frameworks to understand the role of business in society. It is up to date and issues helpful examples from today’s business settings to show the relevance of the frameworks throughout the text.

Jeanne Enders, PhD Teaching Associate Professor, School of Business,
Portland State University

This text is well organized, clearly focused, and is replete with relevant examples and case studies that students should find engaging.

John Ross, Jr.
Heller College of Business, Roosevelt University

The book's content is well-structured and provides students with relevant examples and case studies for hands-on application of the concepts.

Said Ghezal
Western Kentucky University

Ferrell's Business and Society is an excellent, well organized, and easy-to-understand option for teaching students ethical approaches for businesses and corporations.

Morgan Clevenger
Hirram College

In-depth text with excellent case studies.

Suzanne Palmer, J.D., LL.M. Associate Professor of LegalStudies in Business,
Albright College

Sample Materials & Chapters

Chapter 1: Social Responsibility Framework


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