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Business Ethics
Best Practices for Designing and Managing Ethical Organizations

Second Edition
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March 2018 | 608 pages | SAGE Publications, Inc
Now with SAGE Publishing, Business Ethics: Best Practices for Designing and Managing Ethical Organizations, Second Edition focuses on how to create organizations of high integrity and superior performance. Author Denis Collins shows how to design organizations that reinforce ethical behavior and reduce ethical risks using his unique Optimal Ethics Systems Model that outlines how to hire and train ethical employees, make ethical decisions, and create a trusting, productive work environment. Taking a practical approach, this text is packed with tips, strategies, and real-world case studies that profile a wide variety of businesses, industries, and issues.

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Preface
 
Acknowledgments
 
About the Author
 
PART I. AN INTRODUCTION TO BUSINESS ETHICS
 
1. Unethical Behaviors in Organizations and Human Nature
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Budget Estimates

 
Ethical Issues at Work

 
Costs Associated With Unethical Behaviors

 
Competitive Advantages of Ethical Organizations

 
Human Nature

 
Cognitive and Moral Development

 
Why Do Good People Behave Unethically?

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
2. The Evolution of Business Ethic
Chapter Outline

 
Learning Objectives

 
What Would You Do? — International Arrangements

 
The Historical Flow of Civilization and Business Ethics

 
Freedom, Rights, and the Ethics of Capitalism

 
Business Ethics Under Capitalism

 
Extent of Social Responsibilities

 
From Regulation to Ethical Encouragements

 
The Optimal Ethics Systems Model Work Culture

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
PART II. ONBOARDING AND TRAINING
 
3. Hiring Ethical People
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Résumé Information

 
Importance of an Ethics Screen

 
The Six-Step Ethics Job Screen Process

 
Step 1: Ethics Screen Notice

 
Step 2: Legal Ground Rules

 
Step 3: Behavioral Information

 
Step 4: Personality Traits and Related Characteristics

 
Step 5: Interview Questions

 
Step 6: Post-Interview Tests

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
4. CODES OF ETHICS AND CODES OF CONDUCT
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Double Standard

 
Difference Between a Code of Ethics and a Code of Conduct

 
Purpose and Importance of Codes

 
Code of Ethics

 
Code of Conduct

 
Implementing an Effective Code Communication Strat

 
Annual Code of Ethics Assessment

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
5. ETHICAL DECISION MAKING
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Dismissal and Promotion Politics

 
Ethical Behavior Model

 
Systematic Rational Ethical Decision-Making Process

 
The Six Ethical Theories

 
Reaching a Moral Conclusion: Volkswagen

 
Persuading Others

 
Ten “Ethical Hazard Approaching” Signs

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
6. ETHICS TRAINING
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Damage Claims

 
Building Awareness, Trust, and a High-Integrity Work Culture

 
Organization Ethical

 
Code of Conduct Workshops

 
Ethical Decision-Making Workshops

 
Ethical Self-Awareness Workshops

 
Assessing the Ethics Training Workshops

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
7. RESPECTING EMPLOYEE DIVERSITY
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Advice

 
Four Dimensions of Diversity

 
History of Ethnic and Religious Diversity and Discrimination

 
Workplace Discrimination

 
Diversity Management

 
Diversity Training Workshops

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
PART III. MANAGING INTERNAL OPERATIONS
 
8. ETHICS REPORTING SYSTEMS
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Signed or Anonymous

 
Employee Silence on Ethical Misconduct

 
Ethically Approachable Managers

 
Ethics Point Person

 
Ethics Assist Lines

 
Whistleblowing Encouraged by Government

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
9. MANAGERS AS ETHICAL LEADERS AND PERFORMANCE ASSESSMENTS
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Work Credit

 
Managerial Role Modeling and Leadership Styles

 
Ethical Leadership

 
Goals Fostering Ethical Behaviors

 
Ethical Employee Performance Appraisals

 
Disciplining Ethical Violations

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
10. ETHICALLY ENGAGING AND EMPOWERING EMPLOYEES
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Unproductive Senior Manager

 
Extent and Benefits of Employee Engagement

 
Ethically Engaging Employees

 
Ethically Empowering Employees

 
Empowering Through Teams

 
Empowering Through Group-Based Financial Incentives

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
PART IV. BEING AN ETHICAL CITIZEN IN A GLOBAL ECONOMY
 
11. ENVIRONMENTAL MANAGEMENT
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Environmentally Friendly Cabinets

 
Environmental Trends and Climate Change

 
Governmental and Other Responses

 
Competitive Advantages of Being Eco-Friendly

 
Going Green Companies

 
Managing the Environmental Change Process

 
Green Organization Features

 
Green Operations: Design and Assessments

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
12. COMMUNITY OUTREACH AND RESPECT
Chapter Outline

 
Learning Objectives

 
What Would You Do? — Beyond Legal Compliance

 
Business Case for Community Involvement

 
Managing Stakeholders

 
Philanthropy and Volunteerism

 
Work–Life Balance and Social Entrepreneurship

 
International Corporate Citizenship

 
Assessment and Reporting

 
Summary

 
Key Words

 
Chapter Questions

 
Digital Resources

 
 
PART V. CASES
 
CASE 1: The Inordinate Power of Big Pharma
 
CASE 2: Philanthrocapitalism: Billionaires Give Back, Their Way
 
CASE 3: The Corporate Data Breach of Ashley Madison
 
CASE 4: Legalizing Marijuana in the United States
 
CASE 5: ExxonMobil and Climate Change: Increasing Profits and Misleading Shareholders
 
CASE 6: Taxes on Soda Pop: A Boon to Public Health or an Infringement of Individual Rights?
 
CASE 7: Rajat Gupta and Insider Trading
 
CASE 8: Deutsche Bank’s Path Back to Profitability: From Corruption to Compliance
 
CASE 9: The NFL, NCAA, and Concussions: The Unethical Exploitation of Athletes
 
CASE 10: Monsanto: A Global Giant With a Giant Image Problem
 
CASE 11: The Pros and Cons of a Living Wage
 
CASE 12: The Foreign Corrupt Practices Act (FCPA): A Legal and Ethical Gray Area
 
CASE 13: Corporate Social Responsibility and the Fair-Trade Movement: How Fair Is Fair Trade?
 
CASE 14: The Volkswagen Diesel Emissions Scandal: An Expensive Corporate Ethics Debacle
 
CASE 15: Financial Fraud and Breach of Trust at Wells Fargo
 
Appendix
 
Glossary
 
Endnotes
 
Case Study Notes
 
Index

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ISBN: 9781506388052
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