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Business and Professional Communication
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Business and Professional Communication
KEYS for Workplace Excellence

5e

Other Titles in:
Business Communication

February 2023 | 456 pages | SAGE Publications, Inc
Organized around the transition from student to professional life, Business and Professional Communication, Fifth Edition gives readers the tools they need to move from interview candidate to team member to leader. Coverage of new communication technology and social media, and an emphasis on building skills for business writing and presentations help students gain a deeper understanding of the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.

This title is accompanied by a complete teaching and learning package. Contact your SAGE representative to request a demo.
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      Assignable video (available in SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now.

  • LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
 
Part I. Beginning Communication Priniciples
 
Chapter 1. Business and Professional Excellence in the Workplace
 
Chapter 2. Verbal and Nonverbal Communication
 
Chapter 3. Listening
 
Part II. Entering the Workplace
 
Chapter 4. Résumés, Interviews, and Negotiation
 
Chapter 5. Getting To Know Your Diverse Workplace
 
Part III. Developing In the Workplace
 
Chapter 6. Interpersonal Communication at Work
 
Chapter 7. Strengthening Teams and Conducting Meetings
 
Part IV. Excelling In the Workplace
 
Chapter 8. Technology in the Workplace
 
Chapter 9. Business and Professional Writing
 
Chapter 10. Leadership and Conflict Management
 
Part V. Presenting In the Workplace
 
Chapter 11. Informing and Persuading
 
Chapter 12. Speech Design
 
Chapter 13. Delivering a Speech with Professional Excellence
 
Part VI. Surviving In the Workplace
 
Chapter 14. Work–Life Balance
 
Epilogue: Communication Is Work
 
References
 
Glossary
 
Index
 
About the Authors

Supplements

Instructor Resource Site
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LMS cartridge included with this title for use in Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

The LMS cartridge makes it easy to import this title’s instructor resources into your learning management system (LMS). These resources include:
  • Test banks
  • Editable chapter-specific PowerPoint® slides
  • Sample course syllabi
  • Lecture notes
  • All tables and figures from the textbook
Don’t use an LMS platform?

You can still access the online resources for this title via the password-protected Instructor Resource Site.

For instructors