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The Sage Handbook of Qualitative Research in Organizational Communication
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The Sage Handbook of Qualitative Research in Organizational Communication

Edited by:


January 2024 | 744 pages | SAGE Publications Ltd

*Winner of the 2024 Outstanding Edited Book Award from the Organizational Communication Division of the National Communication Association*

The Sage Handbook of Qualitative Research in Organizational Communication
 is a state-of-the-art resource for scholars, students, and practitioners seeking to deepen their understanding and expertise in this dynamic field.

Written by a global team of established and emerging experts, this Handbook provides a comprehensive exploration of the field’s foundational traditions of epistemology and theory, as well as its latest methodologies, methods, issues, and debates.

The volume reflects a diverse range of approaches (e.g., mixed-methods, ethnographic, rhetorical, pragmatist, phenomenological, feminist, critical race, postcolonial, queer, and engaged), and covers a broad spectrum of topics ranging from data collection and analysis, to representation.

Additionally, this Handbook addresses emerging trends such as digital forensics, post-qualitative research, and the transformative impact of COVID-19 on the conduct of qualitative research in organizational communication.

As the first volume of its kind in this field, The Sage Handbook of Qualitative Research in Organizational Communication is a cornerstone text for scholars, students, and practitioners interested in understanding the vital role of communication in organizational life.

Part 1: Approaches to Qualitative Organizational Communication Research 
Part 2: Data Collection in Qualitative Organizational Communication Research: Methods and Issues
Part 3: Data Analysis and Representation in Qualitative Organizational Communication Research: Methods and Issues
Part 4: The Future of Qualitative Organizational Communication Research

James R. Barker
Foreword
Boris H. J. M. Brummans, Bryan C. Taylor, and Anu Sivunen
Introduction: Toward a Methodological Lingua Franca for Qualitative Research in Organizational Communication
 
Part 1: Approaches to Qualitative Organizational Communication Research
Jody L. S. Jahn and Karen K. Myers
Chapter 1: From Mixed Methods to Mixed Research Approaches for Qualitative Organizational Communication Research
Angela N. Gist-Mackey and Cristin A. Compton
Chapter 2: Ethnographic Approaches to Qualitative Organizational Communication Research
Charles Conrad and George Cheney
Chapter 3: Rhetorical Approaches to Qualitative Organizational Communication Research
François Cooren, Philippe Lorino, and Daniel Robichaud
Chapter 4: Pragmatist Approaches to Qualitative Organizational Communication Research
Rebecca J. Meisenbach and Madeline S. Pringle
Chapter 5: Phenomenological Approaches to Qualitative Organizational Communication Research
Theresa Castor
Chapter 6: Approaches to Qualitative Research on the Communicative Constitution of Organizations
Patrice M. Buzzanell, Spencer Margulies, Evgeniya Pyatovskaya, and Patricia K. Abijah
Chapter 7: Feminist Approaches to Qualitative Organizational Communication Research
Jasmine T. Austin and Tianna L. Cobb
Chapter 8: Critical Race Theory and Intersectional Approaches to Qualitative Organizational Communication Research
Mahuya Pal, Beatriz Nieto-Fernandez, and Silpa Satheesh
Chapter 9: Postcolonial Qualitative Research in Organizational Communication
Jamie McDonald and Elizabeth K. Eger
Chapter 10: Queer Approaches to Qualitative Organizational Communication Research
Trudy Milburn and Sunny Lie Owens
Chapter 11: Ethnography of Communication Approaches to Qualitative Organizational Communication Research
Kurt Lindemann and Yea-Wen Chen
Chapter 12: Autoethnography and Organizational Communication: Tracing their Convergence and Divergence
J. Kevin Barge and Anna W. Wolfe
Chapter 13: Engaged Scholarship Approaches to Qualitative Organizational Communication Research
 
Part 2: Data Collection in Qualitative Organizational Communication Research: Methods and Issues
Bryan C. Taylor and Ryan S. Bisel
Chapter 14: Research Design in Qualitative Organizational Communication Studies
Keri K. Stephens, Craig R. Scott, and Nancy H. Carlson
Chapter 15: Challenges Faced by Qualitative Researchers in Negotiating Access to Organizational Communication Settings
Brenda L. Berkelaar
Chapter 16: Interviews and Focus Groups in Qualitative Organizational Communication Research
Rebecca Gill and Joshua B. Barbour
Chapter 17: Participatory Methods in Qualitative Organizational Communication Research
Jennifer L. Gibbs and Salla-Maaria Laaksonen
Chapter 18: Collecting Digital Data in Qualitative Organizational Communication Research
Elizabeth Wilhoit Larson
Chapter 19: Collecting Visual Data in Qualitative Organizational Communication Research
 
Part 3: Data Analysis and Representation in Qualitative Organizational Communication Research: Methods and Issues
Sarah J. Tracy, Angela Gist-Mackey, and Marco Dehnert
Chapter 20: Phronetic Iterative Qualitative Data Analysis (PIQDA) in Organizational Communication Research
Stephanie L. Dailey, Larry Davis Browning, and Jan-Oddvar Sørnes
Chapter 21: Narrative Analysis in Qualitative Organizational Communication Research
Chantal Benoit-Barné and Mathieu Chaput
Chapter 22: Rhetorical Analysis in Qualitative Organizational Communication Research
Jonathan Clifton and Jakob Rømer Barfod
Chapter 23: Conversation Analysis in Qualitative Organizational Communication Research
Ellen Nathues, François Cooren, and Mark van Vuuren
Chapter 24: Ventriloquial Analysis in Qualitative Organizational Communication Research
Jennifer J. Mease and Scott E. Branton
Chapter 25: Analysis of Sociomateriality and Affect in Qualitative Organizational Communication Research
Debbie S. Dougherty and Blessing Okafor
Chapter 26: Critical Discourse Analysis in Qualitative Organizational Communication Research
Luisa Ruge-Jones, William C. Barley, and Jeffrey W. Treem
Chapter 27: Past, Present, and Future Analysis of Digital Work in Qualitative Organizational Communication Research
Gail T. Fairhurst and Linda L. Putnam
Chapter 28: Analysis of Tensions and Paradoxes in Qualitative Organizational Communication Research
Consuelo Vásquez, Viviane Sergi, and Anthony Hussenot
Chapter 29: A Process Ontology Perspective on Qualitative Analysis in Organizational Communication Research
Oana Brindusa Albu, Boukje Cnossen, and Chahrazad Abdallah
Chapter 30: Positionings: Toward a Relational Understanding of Representation and Writing in Organizational Communication Research
 
Part 4: The Future of Qualitative Organizational Communication Research
Mikkel Flyverbom, Paul M. Leonardi, and Nitzan Navick
Chapter 31: Digital Forensics: A Guide to Conducting Qualitative Research on Organizational Communication and Digital Technology
Shiv Ganesh, Cynthia Stohl, and Samantha James
Chapter 32: Hybridity, Visibility, and Organizing: Globalization and Qualitative Methods in Organizational Communication Research
Kate Lockwood Harris
Chapter 33: Organizing Post-qualitative Research in Organizational Communication
Kirstie McAllum, Stephanie Fox, Laura Ginoux, Heather Zoller, Andrea Zorn, and Theodore E. Zorn
Chapter 34: Qualitative Research in Organizational Communication Post-COVID-19
Silvia Gherardi
Afterword from the Perspective of a Management Scholar
Eric M. Eisenberg and Patricia Geist-Martin
Afterword from the Perspective of Two Organizational Communication Scholars

Organizational communication is not only a discipline, but also a community. It has its meeting places, such as the annual conventions of the National and International Communication Associations. It has its rituals, such as business meetings and award ceremonies during these conferences. Unfortunately, however, the field has few outlets to showcase its research. Management Communication Quarterly is the field’s only flagship journal. Moreover, for a long time, The Sage Handbook of Organizational Communication (Putnam & Mumby, 2013), which has gone through several editions, was the only comprehensive volume presenting the discipline’s “state of the art.” Recently, this has started to change. In 2017, Craig Scott and Laurie Lewis edited the impressive International Encyclopedia of Organization Communication (Scott & Lewis, 2017). In 2021, Francois Cooren and Peter Stucheli- Herlach edited the Handbook of Management Communication (de Gruyter) (Cooren & Stucheli-Herlach, 2021). And in 2022, Joelle Basque, Nicolas Bencherki, and Timothy Kuhn edited The Routledge Handbook of the Communicative Constitution of Organization (Basque et al., 2022). In addition, Vernon Miller and Marshall Scott Poole are about to publish a new Handbook of Organizational Communication (in press).
So, do we need another handbook? The Sage Handbook of Qualitative Research in Organizational Communication shows that the answer to this question is unequivocally yes.

Read the full review here: https://academic.oup.com/ct/article-abstract/34/2/106/7634749

Nicolas Bencherki
Professor, Université TÉLUQ

The Sage Handbook of Qualitative Research in Organizational Communication is an essential resource for management scholars, practitioners, and students alike. This groundbreaking handbook is a comprehensive guide that navigates the vast landscape of qualitative research within the realm of organizational communication. With contributions from leading experts in the field, it provides invaluable insights, methodologies, and theoretical frameworks helping to understand the complex dynamics of communication in organizational settings. It offers a diverse range of perspectives and approaches, inviting readers to explore the intricacies of organizational communication through a qualitative lens. This handbook is an indispensable companion for anyone seeking to delve deeper into this fascinating field.

Barbara Czarniawska, FBA
Professor Emerita, University of Gothenburg

Handbooks capturing a particular segment of a field have become abundant on the academic landscape of late. Publishers have come to favor this form because they’re profitable vehicles, despite the challenging economics of the publishing business. But their proliferation should urge us to ask about the need for any additional ones. That’s the question I brought to reading the Sage Handbook of Qualitative Research in Organizational Communication. Any skepticism I harbored evaporated immediately. The expert guidance of editors Boris Brummans, Bryan Taylor, and Anu Sivunen makes this an essential volume, one that does significantly more than mark the maturity of the (sub-)field, as the late James Barker celebrates in his Foreword. The Handbook is clearly aimed at an organizational communication readership, but it is equally essential for (and speaks meaningfully to) the broader organization studies field, as reflected in Silvia Gherardi’s Afterword regarding its appeal for management scholars.

Read the full review here: https://journals.sagepub.com/doi/abs/10.1177/01708406241273853

Timothy Kuhn
Professor, University of Colorado Boulder

Communication scholars have developed many rich and rigorous qualitative methods for capturing, analyzing, and interpreting the communicative aspects of organizing. It is exciting to see these methods brought together in a comprehensive handbook that features both classical approaches and reflections on new forms of data and analysis. Boris Brummans, Bryan Taylor, and Anu Sivunen have put together a truly wonderful resource that I will return to again and again.

Ann Langley
Professor Emerita, HEC Montréal; Distinguished Research Environment Professor, Warwick Business School

The Sage Handbook of Qualitative Research in Organizational Communication edited by Boris H.J.M. Brummans, Bryan C. Taylor, and Anu Sivunen, is the first of its kind. The 680-page handbook written by 82 scholars offers 34 chapters to trace, explain, and reflect on the approaches, data collection, data analysis, and the future of qualitative research in the field of organizational communication. As Barker noted in the Foreword, “now, we have reached the point at which our qualitative research, our collective work, warrants a handbook” (p. xxviii). Indeed, centering organizational communication traditions, scholarships, as well as disciplinary debates and calls, this handbook is “a marker of field maturity” (Barker, p. xxviii). Not only serving as a comprehensive guidebook for various qualitative methodologies, the handbook also provides a “genealogy,” “charge to go forward” (Barker, p. xxix), as well as “methodological lingua franca” (Editors, p. xxx) for scholars to have productive dialogues about doing qualitative research in organizational communication.

Read the full review here: https://journals.sagepub.com/doi/10.1177/08933189241245129

Ziyu Long
Associate Professor, Colorado State University

This handbook is an authoritative survey of qualitative approaches to organizational communication that summarizes the state of the art and advances new insights and ideas. Its authors span the panoply of takes on qualitative research on organizational communication and are literally an all-star cast. Experienced academics and graduate students alike will benefit from its many perspectives and inquiries into key issues.

Marshall Scott Poole
David L. Swanson Professor Emeritus, University of Illinois Urbana-Champaign

This comprehensive handbook has all the ingredients to become the main go-to resource for qualitative research in organizational communication studies. I highly recommend it to anyone who aims to broaden their horizon and expand their methodological tool kit, whether scholars, students, or practitioners.

Dennis Schoeneborn
Professor, Copenhagen Business School

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ISBN: 9781529794632
£135.00

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