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The Communication Age

The Communication Age
Connecting and Engaging

Third Edition

November 2018 | 472 pages | SAGE Publications, Inc

The Communication Age: Connecting and Engaging by Autumn Edwards, Chad Edwards, Shawn T. Wahl, and Scott A. Myers introduces students to the foundational concepts and essential skills of effective communication, with a strong emphasis on the impact of technology in our increasingly interconnected world. The Third Edition combines popular media examples with the latest research to show students how to apply foundational communication concepts while incorporating technology, media, and speech communication to foster civic engagement for a better future. With comprehensive coverage of the essentials of interpersonal, small group, and public communication, this text is ideal for use in hybrid introduction to communication courses.

This title is accompanied by a complete teaching and learning package.
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  • Digital Option / Courseware
    SAGE Vantage
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    • Assignable Video with Assessment
      Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. 
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  •  LMS Cartridge (formerly known as SAGE Coursepacks):
    Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.
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  •  SpeechPlanner
    Guide your students through the process of planning, preparing, and practicing their speech—one step at a time. Learn more. 
  •  GoREACT
    Don’t just record–GoREACT! Offer your students an easy, interactive web video tool for recording, video sharing, and evaluating speeches within a secure online platform. Learn more.
1. Communication in the 21st Century
The Communication Age

Benefits of Studying Communication

What Is Communication?

Contexts of Communication

Communication Metaphors

Communication Competence

Communication Ethics

Connecting and Engaging in Communication

2. Perception, Self, and Communication
Perception and Communication

Self and Communication

Perception, Self, Communication, and Convergence

3. Verbal Communication
Verbal versus Nonverbal Communication

The Building Blocks of Language

Functions of Verbal Messages

Production and Interpretation of Verbal Messages

Verbal Communication and Convergence

4. Nonverbal Communication
Why Does Nonverbal Communication Matter?

Functions of Nonverbal Communication

Codes of Nonverbal Communication

Improving Your Nonverbal Communication Skills

Nonverbal Communication and Convergence

5. Listening
Hearing versus Listening

Listening Problems

Benefits of Being a Good Listener

Types of Listening

Becoming a Better Listener

Listening and Convergence

6. Communication, Culture, and Diversity
Culture and Diversity Defined

Cultural Awareness

Cultural Competence

Examples of Diversity across Communication Contexts

Barriers to Communication, Culture, and Diversity

Communication, Culture, Diversity, and Convergence

7. Interpersonal Communication
Forming Relationships

Models of Relationship Formation

Communication of Interpersonal Relationships

Interpersonal Communication and Convergence

8. Small Group and Team Communication
What Is Small Group Communication?

Small Group Development

Small Group Member Roles and Leadership

Small Group Conflict

Small Group and Team Communication and Convergence

9. Workplace and Organizational Communication
What Is Workplace Communication?

Workplace Culture

Workplace Socialization

Workplace Dissent

Workplace Relationships

Workplace and Organizational Communication and Convergence

10. Communication and New Media
Communication Traditions and Technology

New Media: Connecting and Engaging

Characteristics of New Media Theory

Presenting Your Online Identity

New Media as Your Community

New Media and Convergence

11. Selecting and Researching Your Topic and Knowing Your Audience
What Is the Purpose and Type of Your Presentation?

How Do I Choose a Topic?

Audience Analysis


Building Credibility with Research

Finding Information

The Basics of Your Presentation

Selecting and Researching Your Topic and Knowing Your Audience and Convergence

12. Organizing Your Presentation
Telling a Story

Organizational Patterns

Introducing the Topic





Time Considerations

Organizing Your Presentation and Convergence

13. Delivering Your Presentations
How to Reduce Your Anxiety and Fear over Presentations

Methods of Delivery

Effective Delivery Skills

Multimedia Presentational Aids

Delivery in Presentations and Convergence

14. Informative Presentations
The Difference between Informative and Persuasive Presentations

Relating Your Topic to the Audience

Types of Informative Presentations

Strategies for Informative Presentations

Samples of Informative Presentations

Informative Presentations and Convergence

15. Persuasive Presentations
Types of Persuasive Claims

Crafting Persuasive Arguments

Strategies to Persuade

Organizing Your Persuasive Presentation

Samples of Persuasive Presentations

Persuasive Presentations and Convergence

Appendix: Interviewing in the Communication Age
Basics of Interviewing

Types of Questions

Structure of the Interview

The Interview Environment

Types of Interviews

Interviewing and Convergence



Student Study Site


The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

Instructor Resource Site

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LMS cartridge included with this title for use in Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

The LMS cartridge makes it easy to import this title’s instructor resources into your learning management system (LMS). These resources include:

  • Test banks
  • Editable chapter-specific PowerPoint® slides
  • Sample course syllabi
  • Lecture notes
  • All tables and figures from the textbook 
Don’t use an LMS platform?

You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.

Did everything I needed it to! Great book!

Dr Marie Mallory
Communication Studies, Liberty University
October 29, 2019