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Quality Improvement Projects in Health Care
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Quality Improvement Projects in Health Care
Problem Solving in the Workplace


Other Titles in:
Health Services Research

© 1999 | 408 pages | SAGE Publications, Inc
This book provides a review of basic terminology and offers guidelines to the untrained researcher for carrying out `nuts-and-bolts' quality improvement research. Fourteen case studies involving actual health care situations help to demonstrate how such a research project can be implemented.
 
PART ONE: BASIC CONCEPTS AND MANUAL
 
Basic Concepts
 
Does the Problem Really Exist?
 
Finding and Verifying Causes
 
Finding Solutions
 
Implementing Solutions and Making Them Operational
 
PART TWO: CASES
 
Getting Nursing Home Residents into Physical Therapy in a Timely Fashion
 
Patients Waiting for Radiation during Scheduled Visits
 
Late Notification of Critical Values by a Hospital Laboratory
 
Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital
 
Incomplete Laboratory Referrals in an HMO Center
 
HMO Patients' Problems with Crutches and Canes
 
Dealing with Hemolyzed Blood Samples in a Hospital Laboratory
 
Errors in Filling Prescriptions in a Hospital Pharmacy
 
A Labor-Management Health and Safety Committee
 
Nurse Attendance at Mandated Classes in an Outpatient Department
 
Compliance with Discussions and Documentation of Advance Directives in a Home Care Agency
 
Use of a Reminder Letter To Encourage Follow-Up Visits
 
Use of an Internal Audit in an Intermediate Care Facility
 
Use of Data on Unusual Occurrences in an Emergency Medical Service

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