Introduction to Human Communication, Third Edition, offers a comprehensive and balanced survey of the discipline. Susan R. Beauchamp and Stanley J. Baran show students how central successful communication is to gaining effective control over perception, meaning making, and identity. After walking students through the basics of communication theory and research, they provide tools to help students become more competent, confident, employable, and ethical communicators. A diverse array of real-world examples and practical pedagogical tools help students apply what they've learned to a wide variety of communication contexts, including mass and digital communication, media literacy, health communication, interpersonal communication, organizational communication, and intercultural communication.
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Chapter 1, The Communication Process: Perception, Meaning, and Identity, and Chapter 2, Communication Research and Inquiry, while maintaining the text’s foundation in communication as a social science, have been updated and reinforced with contemporary examples and recent research.
Chapter 3, Verbal Communication, offers a discussion of changing norms around pronouns.
Chapter 4, Nonverbal Communication, introduces topics such as implicit bias, micro-expressions, cross-cultural nonverbal communication, and the controversy surrounding wearing of the burka.
Chapter 5, Listening, discusses active listening in intercultural communication settings.
Chapter 6, Relational and Conflict Communication, adds a section on mastering the soft skills at work.
Chapter 7, Communicating in Small Groups, expands its discussion of leadership styles, discusses exercising leadership in multicultural settings, and the value of cultural and emotional intelligence.
Chapter 8, Organizational Communication, looks at organizational culture in the remote work era, and in work settings, speaking DEI.
Chapter 9, Intercultural Communication, discusses what it means to be an anti-racist and how to make DEI a personal, rather than simply an organizational value.
Chapter 10, Mass Communication, investigates the ethics of artificial intelligence (AI) journalism.
Chapter 11, Media Literacy, presents the media literacy issues involved in producing user-generated content.
Chapter 12, Social Media and Personal Communication Technologies, investigates the privacy paradox, location-based identity and the spatial self, Dunbar’s number, and looks at passive aggression in e-mails, when face-to-face might be better that digital when at work, how to identifying and combat fake news/disinformation, and the importance of Black Twitter.
Chapter 13, Persuasion, expands its discussion of inoculation theory using the concept of prebunking online disinformation.
Chapter 14, Health Communication, discusses therapeutic communication, the application of AI/machine learning to better health, and the topics of health inequity, digital data and reproductive choice, and video-based contactless health monitoring.
Chapter 15, Public Speaking, offers public speaking advice for non-Native English speakers as well as presentation hints for public speaking in the Zoom era and investigates the problem of AI plagiarism.